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RiverRock Inn & Conference Centre

2.5 star property

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Photo gallery for RiverRock Inn & Conference Centre

Bar (on property)
Luxury Suite
Bar (on property)
Front of property
Hospitality Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2808 Chamberland St, Clarence-Rockland, ON, K4K 0B2
  • Royal Plaza
    ‪2 min walk‬
  • Parc Richelieu Grande-Riviere
    ‪7 min walk‬
  • Paul Simoneau Natural Park
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic King

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic King

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queens

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Queens

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

RiverRock Inn & Conference Centre

Hotel in Clarence-Rockland with a fitness center and a 24-hour business center
A fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space.
RiverRock Inn & Conference Centre offers 44 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at RiverRock Inn & Conference Centre, you're just a quick walk from Royal Plaza. Free WiFi in public areas, free self parking, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Steps from Royal Plaza and 8 minutes by foot from Parc Richelieu Grande-Riviere
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 5021 square feet (466 square meters) and includes a conference center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at RiverRock Inn & Conference Centre. Free self parking is available.

Smoking is allowed in designated areas at this Clarence-Rockland hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • High chair

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,021 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riverrock & Conference Centre
RiverRock Inn & Conference Centre Hotel
RiverRock Inn & Conference Centre Clarence-Rockland
RiverRock Inn & Conference Centre Hotel Clarence-Rockland

Reviews

RiverRock Inn & Conference Centre Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

Reviews

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly clean spacious room
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok
Stayed 2 nights in May 2025

8/10 Good

Shawn

Stayed 1 night in May 2025

8/10 Good

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room very nice and clean. Good location away from city traffic noise but short drive to many attractions.
Stayed 2 nights in May 2025

2/10 Terrible

Melanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The daytime manager was awful. My room was located directly across from the reception desk. Check out is 11am at 1030, house keeping banged at the door. I told them I would be out at 11 I was just finishing a work call. All my bags were ready to go. 4 min later the front desk called, I told the young lady the same thing. Again at 10:45 the front desk called and I told them I would be out at the 11 check out time. They called two more times before 11, each time I needed to pause my conference call and answer the phone. This resulted in me leaving my room 2 min after 11. I was then told by the manager that they will be “gracious “ and not charge me the 45$ late check out fee. I couldn’t believe how awful they were. I waited 30 min the night before to check in because no one was working. I called the number and no one answered. I almost left when the front desk gentleman came down the hall. He was very polite and apologetic. It wasn’t until the morning that I couldn’t believe how awful the staff are. The building had 8 guest total the night before and they push you in it the door before your check out time. Even though I had clearly stated I would be out at 11 and was ready to go. I stay in a lot of hotels for work and this is by far the worst experience I’ve ever had. The company I work for hosts a week long conference and I was looking at this hotel as an option to host 157 guests and will not return or recommend them. I tried to reach out to the general manager with no reply.
Stayed 1 night in May 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice place to stay. The staff are so welcoming and kind.
Stayed 3 nights in May 2025

10/10 Excellent

Tracey, Greenfield Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean stay
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, eay access
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort
Staff are amazing. Had a bunch of scuffs on the walls of my room.
Stayed 1 night in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Expensive! Plus up charge for anything like early or late check in/check out. No free continental breakfast if book via Expedia
Stayed 1 night in Apr 2025

10/10 Excellent

David, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An unexpected gem
Stayed 2 nights in Mar 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and helpful reception staff
Stayed 1 night in Apr 2025

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service
It was quiet and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and place was quiet
Stayed 2 nights in Mar 2025

6/10 Okay

Dawn

Business traveller
Stay for 4 days not once empty garbage in room or restock coffee
Stayed 4 nights in Mar 2025

10/10 Excellent

Jourdane

Travelled with family
Liked: Amenities, property conditions & facilities
Very awesome
Stayed 1 night in Mar 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Feb 2025

10/10 Excellent

Micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I found the front desk staff rude. When I asked for an extra towel she said she normally receives a towel in return, which I found weird because I was asking for more towels. The continental breakfast was lacking and when the coffee ran out the front desk person said that people can drink the coffee in their rooms. The bed was incredibly comfortable, though. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness
No elevator. We were there for 3 night and not once was the room cleaned or linens changed. When we checked in they said because we checked in through Expedia we were not initialed to the free breakfast. Also the TV did not work in our room when checked in but found and envelope from the cleaning service for a tip. Don’t no why they wanted a tip as nothing was done
Stayed 3 nights in Nov 2024