Wyndham Garden Westlake

4.0 star property

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Photo gallery for Wyndham Garden Westlake

Indoor pool
Lobby
Lobby
Point of interest
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Regal Crocker Park
    ‪17 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

Suburban hotel with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 13 minutes by foot from Crocker Park and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business center.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 378 out of 1152 reviews
Rating 8 - Good. 192 out of 1152 reviews
Rating 6 - Okay. 223 out of 1152 reviews
Rating 4 - Poor. 176 out of 1152 reviews
Rating 2 - Terrible. 183 out of 1152 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

TIM

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service
Clear wear and tear throughout the facility and room from its age, but overall, the hotel was absolutely fine for the cost. The room was a little dusty, but otherwise clean. Disappointingly they did not have cribs or free breakfast as indicated by Expedia. But again - it was a last minute booking from the road and cheap - so totally serviceable for our needs. Bed was very comfortable!
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with partner
Room was showing signs of wear and tear. Maintenance of a bad light and slow drainage in tub was prompt. Hot tub had jets that were bubblers and cold water was coming out.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price. Great staff. Great location. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Amenities
My AC/heating unit could not be turned off. I draped a comforter over the unit
Stayed 1 night in Sep 2025

6/10 Okay

Verona

Travelled with family
Nice and clean
Stayed 1 night in Sep 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very old and needs a lot of maintenance.
This was the desk chair in my room. The air conditioner did not work. The phone did not work on arrival. The toilet seat was only attached on one side and none of the ice machines on any floor worked. The carpet is so filthy and stained.
Stayed 3 nights in Sep 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff in the room was broken. Service was helpful but slow and the cleanliness was horrible the always were dirty the room was dirty. The vents looked like hadn’t been clean in years and the shower didn’t drain probably. Wouldn’t stay there again unless they got the hotel together
Stayed 2 nights in Sep 2025

6/10 Okay

Prasad

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Maddy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was helpful, but the building and rooms do not look like the photos. It is obvious those were taken years ago and the building has not been upkept to maintain that appearance. Multiple pieces of furniture in our room had visible damage.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Property conditions & facilities
The bedding
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Travelled with group
Liked: Amenities
Bed was very comfortable!!
Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness
The bed in my room was not made, and I did not have a comforter. Overall, the hotel felt run down. The staff was very pleasant, and I did have a good breakfast at the on-site restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Stayed 1 night in Sep 2025

10/10 Excellent

Marvin, Hilliard

.
Stayed 1 night in Sep 2025

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs lots of updating. We had to move rooms because of loud air-conditioning unit. The new room didn't have working light on bedside table, the fridge didn't work (I pulled out to see if it was plugged in and it was extremely dirty), the toilet paper holder was coming out of the wall, we didn't have any room service for replenishing coffee or trash empty, and the chlorine smell was overwhelming. Very disappointing for a Wyndham Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer Or Doug, Shallotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool was packed. Very small but clean. Friendly staff! Clean.
Stayed 2 nights in Aug 2025

2/10 Terrible

Marla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway had small, brown, dirty bins near ice machine, one washcloth for Three guests!!, was told none of the "one bedrooms" have Any doors on them, but picture on online site when I booked a "one bedroom" showed it having a door. Privacy out the window with a guest. No door at all on my one bedroom so was told about the door issue after I asked front desk for another room...defeated the purpose IF all the the bedrooms have no doors...smh. My first time as a guest at Wyndham and it'll be my last. I work too hard for my money to pay for false advertising (door on "one bedroom", but no doors At All). Didn't enjoy my stay at all...
Stayed 3 nights in Aug 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
So close to everything and the lobby and presentation was amazing
Stayed 2 nights in Aug 2025

6/10 Okay

Evelyn

Stayed 3 nights in Aug 2025

2/10 Terrible

Angela

Disliked: Property conditions & facilities
Awful stay
Stayed 1 night in Aug 2025

8/10 Good

Connie

Liked: Staff & service, room comfort

Needs some attention, was ok for one night

Was ok for one night but needs some attention mostly outdoors. Bed was comfortable, I thought breakfast was included but would have been additional cost so we ate somewhere else. Location worked for us
Stayed 1 night in Aug 2025