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Wyndham Garden Westlake

4.0 star property

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Photo gallery for Wyndham Garden Westlake

Indoor pool
Point of interest
Lobby
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Regal Crocker Park
    ‪17 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite.
Wyndham Garden Westlake offers 267 accommodations with laptop-compatible safes and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by foot from Crocker Park and a 4-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business center.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 4-star Westlake hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 412 out of 1197 reviews
Rating 8 - Good. 201 out of 1197 reviews
Rating 6 - Okay. 220 out of 1197 reviews
Rating 4 - Poor. 179 out of 1197 reviews
Rating 2 - Terrible. 185 out of 1197 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda and Rob

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
All around great stay. Staff to cleanliness.
Stayed 2 nights in Nov 2025

4/10 Poor

Rosemary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I will say the shower was hot and the room was clean. But, the whole reason why I chose to stay here was for the hot tub. Which was not working properly and did not get hot at all it was actually the same temperature as the pool if not slightly colder. Very disappointed ☹️
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in Isis was pleasant and helpful in getting me settled last minute
Stayed 3 nights in Dec 2025

8/10 Good

Doris

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This property was great when it was a Doubletree. It has gone way downhill with new ownership. Their bags of garbage sitting next to garbage cans in the lobby area on the floors with the rooms, torn wallpaper a shower that is gross looking not clean. I asked for an extra blanket and was told it was in housekeeping no offered to get me an extra blanket.
Gross shower
Torn wallpaper
Garbage bags not even picked up overnight
Stayed 1 night in Dec 2025

4/10 Poor

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The first room heat didn't work they switched us room and them the next room the hot water didn't work so it was a very pool experience
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

6/10 Okay

Emily, Bridgeport

Travelled with partner
Liked: Amenities
When we arrived the door to our room was open it had not been shut all the way. When my husband showered there was yellow dust that appeared like dry urine all over the shower and there was very minimal hot water. Someone 2 doors down from us had a dog locked in their room for over 12 hours and the front desk was very nice and understanding but said there was nothing we could but but call the non emergent police line which we did. The front desk staff and bar staff were very nice. The room was very nice otherwise but quite dark even with lights on.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cesar

Stayed 5 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, microwave, and small fridge were spotless. The staff went over and above, I'm handicapped and use a power wheelchair, when I left we had a lot of snow the night before I left, there was ice and then snow, the maintenance crew brought my vehicle under the carport at the main entrance so I could safely load my chair on the lift and get in my vehicle. It's where I'll stay from now on for my visits to Cleveland Clinic Avon.
Stayed 3 nights in Dec 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was okay. Positive
Stayed 1 night in Dec 2025

2/10 Terrible

Erica

Travelled with family
Liked: Staff & service
The rooms had dust on the dresser, sheets had stains & built up dirt was in the corner . The breakfast bar was very small .
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family
very nice and people amazing
Stayed 1 night in Dec 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service
The room and staff were great, but the pool and hot tub were down for maintenance, and they were the only reason I booked the room that I did was so my kids, wife, and I could enjoy the after a 6 hour drive getting there.
Stayed 1 night in Dec 2025

6/10 Okay

Mariah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is my second stay at this property. Last stay the lights were out and this time the pool and hot tub were out of commission. Staff is great though.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing. Very helpful. The room could not be in better condition.
Stayed 3 nights in Nov 2025

6/10 Okay

Arthur

Stayed 1 night in Dec 2025

8/10 Good

Timothy

Stayed 4 nights in Dec 2025

4/10 Poor

Colleen

Disliked: Cleanliness, amenities
Alot
Stayed 7 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Colleen

Disliked: Cleanliness, amenities
Air quality heater worked hirribe either room got to hot or was feeezing and set at same temp Had surgery on hand joint replacement and was excited about oiol for therapy sunce i have been here since end if nov habent been able to be in pool its freezing.
Stayed 6 nights in Dec 2025

6/10 Okay

Terry

Business traveller
Disliked: Property conditions & facilities, room comfort
I was very disappointed. I reserved a walk-in mobility shower and got a regular room instead. They did put me in a room with grab bars and a tub which I had trouble getting into and out of. When a walk-in mobility room is reserved they should uphold the reservation that was made.
Stayed 2 nights in Dec 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Property conditions & facilities, room comfort
I confirmed my price with hotels.com checking in. I was confirmed with front desk. I was charged 3 times that. Called customer service and told to to contact hotel. I do and have left 3 messages with no response
Stayed 1 night in Nov 2025

4/10 Poor

Shelby

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We’ve stayed at this property many times as its changed management over the years and this was by far the worst. heat didn’t work and they couldn’t have someone fix it for us until the next morning and refused to move our room. during a snow storm. rooms were dirty. touching surfaces felt gritty. there was garbage from a previous guest between the bed and wall. very tiny soap. advantage was the pool. the pool was great. the towels at the pool are tiny though.
Stayed 3 nights in Nov 2025