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Fidelity Hotel

4.0 star property
VIP Access

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Photo gallery for Fidelity Hotel

Vincent Suite | View from room
Vincent Suite
Indoor wedding
Reception
Fitness studio

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1940 East 6th Street, Cleveland, OH, 44114
  • Progressive Field
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪13 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Fidelity Suite

Fidelity Suite

Fidelity Suite

  • 65.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite

Vincent Suite

  • 62.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Corner King

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Corner King

10.0 out of 10
Exceptional
(1 review)
  • 23.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

10.0 out of 10
Exceptional
(1 review)
  • 26.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King

King

King

10.0 out of 10
Exceptional
(5 reviews)
  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

Superior Queen

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 33.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen

Queen

Queen

10.0 out of 10
Exceptional
(4 reviews)
  • 22.0 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fidelity Hotel

Hotel with a restaurant, a quick walk to Rocket Arena
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Fidelity Hotel, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Club Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Rocket Arena and JACK Cleveland Casino
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Fidelity Hotel also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of Fidelity Hotel was completed in December 2024.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Club Room - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 23.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 84-3639488
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 289 reviews
Rating 8 - Good. 24 out of 289 reviews
Rating 6 - Okay. 5 out of 289 reviews
Rating 4 - Poor. 6 out of 289 reviews
Rating 2 - Terrible. 3 out of 289 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elliott, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and cute bathrooms.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Great location tucked away at the center of downtown Cleveland. Friendly and helpful staff. Great food, wonderful house keepers. Would love to stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, unique and very friendly staff that went above and beyond. The steak and eggs were amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled property in a walkable area of Cleveland. Near stadiums, restaurants, transportation and museums. The staff was friendly, the bar was well done with good service, and the rooms were beautiful although small. I would stay here again.
Stayed 6 nights in Apr 2025

2/10 Terrible

Rosetta

Stayed 2 nights in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking was north of $50. There is a self-service garage next door, but it was still $42: a considerable add-on when looking at the price. The place felt cramped, especially the room; the very dark theming didn't help. The staff, however, was phenomenal. Caroline, our bartender, was exceptionally exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEAUTIFUL HOTEL/VERY LUSH & COZY

Absolutely beautiful hotel tucked away in the downtown Cleveland area. The room was small but perfect for myself, since I was traveling alone. It was so cozy with a very prestigious look. I will most definitely stay here again if the opportunity arises and I am in Cleveland. I wanted to just stay in that comfy bed all day! The staff was super sweet and helpful as well. Thank you for such a wonderful stay, albeit short. :)
Stayed 1 night in Apr 2025

10/10 Excellent

Alissa, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel convenient to dining, shopping and points of interest downtown. Shout out to the front desk staff, who could not have been more friendly, welcoming and helpful!
Stayed 2 nights in Apr 2025

6/10 Okay

Andon

Stayed 2 nights in Apr 2025

10/10 Excellent

Tif

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor in our room, the shower pressure was amazing and it was quiet!! The blackout shades were necessary because of the parking deck. Overall we will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

REBECCA

Stayed 3 nights in Apr 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Wonderful staff. Easy parking. Will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

James Edward

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good location
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was superb, Madison really went the extra mile to make certain my stay was great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff were very friendly & accommodating. Bellboy/vallet was exceptional. Cool vibe & ambiance. Very pleased with our stay. Will re visit if I’m in Cleveland again.
Coolest light ever.
Excellent view in superior queen room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as amazing- positive- polite and "on it" for all services.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great place to stay. It was close to Huntington Field and offered what felt like aluxury stay. The robes were so comfy ( 2 provided) and the decor was really elevated in the room. The front desk team was very kind and helpful. We ate both dinner and breakfast in the club room. It was pretty good, but the price was rather expensive. Our waitress Ashley was really great for dinner. I don’t go to CLE often but if I do, it’s likely I’ll return to this hotel. Their team texted the morning of the stay and do what they can to make accommodations. I did get an upgrade as a VIP but I paid $15 for it. Truly glad we did though.
Stayed 1 night in Apr 2025

10/10 Excellent

Mattea

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional ambiance
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathon, Zanesville

Liked: Cleanliness, staff & service, property conditions & facilities
We were
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel experience

Room was a little dusty but over all clean. Could’ve used room service but N/A. And lunch wasn’t available either. Should’ve had the bar open. Don’t know why. But when restuarant and bar was open the food, beverage and service was amazing. Great cocktails and by far the best burger I ever had.
Stayed 3 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend! Beautiful hotel, wonderful staff. Very clean, decor was delightful! Will definitely stay again if we find ourselves in the area.
Stayed 2 nights in Apr 2025