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Fidelity Hotel

4.0 star property
VIP Access

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Photo gallery for Fidelity Hotel

Exterior
Vincent Suite
Indoor wedding
Vincent Suite | View from room
Fitness studio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1940 East 6th Street, Cleveland, OH, 44114
  • Progressive Field
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪13 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Fidelity Suite

Fidelity Suite

Fidelity Suite

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite

Vincent Suite

  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Corner King

View from room

Corner King

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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King

King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen

Double Queen

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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Superior Queen

Superior Queen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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Petite Suite

Petite Suite

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen

Queen

Queen

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fidelity Hotel

Hotel with a restaurant, a short walk to Progressive Field
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Fidelity Hotel, you're just a quick walk from Progressive Field. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Club Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Progressive Field and Rocket Arena
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Fidelity Hotel also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of Fidelity Hotel was completed in December 2024.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Club Room - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 23.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 84-3639488

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 163 out of 190 reviews
Rating 8 - Good. 16 out of 190 reviews
Rating 6 - Okay. 5 out of 190 reviews
Rating 4 - Poor. 3 out of 190 reviews
Rating 2 - Terrible. 3 out of 190 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location within walking distance to attractions and restaurants in downtown Cleveland. Valet parking was efficient and hotel staff were all very friendly. Room was cozy and very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Super friendly. Close to arena.
Stayed 1 night in Mar 2025

10/10 Excellent

Janine A, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Fidelity for 9 days. It was wonderful. The staff were so friendly and helpful. I can honestly say that my experience here was sheet perfection. I will definitely stay here again and have been raving about the hotel and their staff to my friends, family and associates. I wouldn't even consider any other hotel when visiting Cleveland.
Stayed 8 nights in Mar 2025

10/10 Excellent

Yolanda

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally, Luxurious and Comforting Stay!!

Fidelity offered exceptional service, I.e., top-notch customer service, cleanliness, valet, room, and all! Everything was above and beyond—exceptional staff! Definitely will visit for future visits in the area, and will recommend! Total comfort, plus located in walking distance of restaurants and local entertainment!
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful classy hotel

Beautiful & classy hotel. Staff are wonderful. I felt very pampered. Oh, and the bed was soooo nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Shui Yee Paulina, Lake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated. It’s beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very Quiet Place
Stayed 1 night in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was intrigued by the decor and decided to give the hotel a try and I'm glad I did. Everyone was so nice. The room I stayed in was beautiful. And it was within walking distance of the restaurant I wanted to visit. Definitely will stay again!!
Stayed 1 night in Mar 2025

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great,!

Lovely!! New hotel, very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Love it! Great boutique hotel, extremely friendly staff, great location. The only downside, and this is small...and really only a woman would notice...is the lighting isn't great above the sink for doing makeup. It's high, and not bright enough. It's flattering and soft, but to do makeup, we need harsh light to see what we're doing. So a man may have done the lighting design. But other than that tiny little personal thing...this hotel is fabulous!!
Stayed 1 night in Mar 2025

10/10 Excellent

Devante

Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So unique and eclectic!
Stayed 1 night in Mar 2025

8/10 Good

Rick

Stayed 1 night in Mar 2025

10/10 Excellent

Mark Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm! Classy! Loved the beautiful tiled bathroom and fixtures! Room beautifully appointed. Everything to my liking. The only thing I did not find in my room that would have ben useful- which I probably could have requested but didn't was a "luggage rack". Could be that it was well hidden and I just didn't find it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well situated within the downtown area, easily walk to many venues such as theaters, museums, stadiums and restaurants. Loved the interior, staff super helpful and friendly, and the Clubroom has very good small plates.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosanna, Delaware

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Rashawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everyone was amazing, from the front desk down to the valet service! I thoroughly enjoyed my stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Radoslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

Christine, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning, new hotel, and a historic building the heart of Cleveland. Every detail is beautiful, the tile exquisite bed linens, and every touch in the common areas – – there are gorgeous floral murals, and the service is impeccable. Highly recommend this hotel for a weekend away or romantic retreat!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the age of old worn out s**ty chain hotels, it’s nice to stay in a proper boutique hotel. A . Wouldn’t stay anywhere else when visiting Cleveland.
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So close…

Beautiful hotel, lovely employees. But there was a blinking light from either the fire or carbon monoxide detectors that kept me awake. There was also the loud sound of what seemed to be a tea kettle all night long, it must have been the water pipes. These are the only two complaints I have, everything else was top notch but unfortunately, because I’m a light sleeper, these two things kept me awake all night long. Also, they charged $75 for parking from 11:30pm to 10am. PS- the water pressure in the shower was AMAZING No wonder the pipes kept singing
Stayed 1 night in Feb 2025