Hilton Garden Inn Cleveland Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Downtown

Bar (on property)
Reception
Meeting facility
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪8 min walk‬
  • Place, JACK Cleveland Casino
    ‪13 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Bathtub)

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Hearing Accessible

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed

8.2 out of 10
Very good
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

7.6 out of 10
Good
(67 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Hilton Garden Inn Cleveland Downtown

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, self parking, and dry cleaning. Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland Downtown. During your stay, you're just a quick walk from Progressive Field. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Progressive Field and 8 minutes by foot from Rocket Arena
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 8 meeting rooms available. The business-friendly Hilton Garden Inn Cleveland Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Garden Grille & Bar - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Harvey's Sports Bar
  • The Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 88.13 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 398 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 166 out of 1007 reviews
Rating 4 - Poor. 85 out of 1007 reviews
Rating 2 - Terrible. 107 out of 1007 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Bonnie

Travelled with family
Liked: Staff & service
Room was decent. I immediately noriced candy left over on the table between the beds. $43 to park for the weekend was insane. $18 per person for their breakfast was crazy too. Ok stay. Beds were comfy. Location was good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful The room was clean and quiet. We will stay here again when we are in town.
Stayed 1 night in Jan 2026

10/10 Excellent

Cerralin

Stayed 2 nights in Jan 2026

10/10 Excellent

Britney

Stayed 2 nights in Nov 2025

6/10 Okay

Mary Regina

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Room was decent enough, but you need better pillows! All 5 in the room were hopelessly flat and did not allow fir restfull sleep.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lindsay

Stayed 1 night in Jan 2026

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and it was very close to everything
Stayed 2 nights in Jan 2026

6/10 Okay

Jody

Travelled with group
Parking is absolutely horrible. If you have a bigger SUV or truck there’s not much room if you don’t have a handicap tag. $4.50 for a coffee from a keurig is ridiculous!! Room was decent, honestly very quiet. Beds were just okay not super comfortable but not awful.
Stayed 1 night in Jan 2026

6/10 Okay

Christopher

Stayed 2 nights in Jan 2026

6/10 Okay

Charles

You have to hold down the handle to flush the toilet.
Stayed 1 night in Jan 2026

4/10 Poor

Susie

Travelled with partner
Disliked: Amenities
We were disappointed with our stay because the hot tub/spa was not working, and there was no mention of this on the website or at booking. The spa was the main reason we chose this hotel. My husband was having surgery the next day, and all he wanted was to relax in the hot tub beforehand, which unfortunately wasn’t possible. Had we known in advance, we would have chosen a different hotel. Transparency about amenities would have made a big difference.
Stayed 1 night in Jan 2026

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free continental breakfast expensive
Stayed 3 nights in Jan 2026

10/10 Excellent

eryn, Blue Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly and convenient to the arena that we walked to. Staff was very friendly. Not sure if it was mentioned or not prior to booking but i wasnt aware prior to that it would cost ~22$ for parking. Stinks that we had to pay to park at the hotel we wefe staying in. So that would be my only negative mention. Other than that, we enjoyed our stay and would recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was pretty cool, easy access off the interstate and easy to and from other venues. Staff was attentive and very personable and the environment was just a relaxed feel. Also, the building is pretty cool, kinda old and rustic on the outside. Only one bad thing, constant kid presence in the pool all the way to closing time. We were hoping for adult hours to actually enjoy the pool.
Stayed 2 nights in Jan 2026

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location and price
Stayed 2 nights in Jan 2026

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really looking forward to the hot tub but was unfortunately was not working.
Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

8/10 Good

Bethzeida

Stayed 1 night in Jan 2026

10/10 Excellent

Sherri

Stayed 1 night in Dec 2025

6/10 Okay

Lanette

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Not clear online that breakfast is an additional fee until check in. At check in told pool not functioning next morning no problem with pool. Im not sure front desk clerk was honest at check in. Why if an amenity is not available does room rate not change?
Stayed 1 night in Jan 2026

6/10 Okay

Shayla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff were great and made for an easy check-in and check-out. Room was very clean. Bummed the hot tub wasn’t working.
Stayed 1 night in Jan 2026

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service
My bathroom was not clean when I arrived. I contacted the front desk and a young man was very rude and handling the situation. The staff when I arrived, we’re not friendly
Stayed 2 nights in Jan 2026

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room | Helpful Staff
Stayed 2 nights in Jan 2026

6/10 Okay

Paul

Liked: Staff & service, amenities
Hotel is located in a good location to where I needed to be. Parking was convenient and room was clean. Only issue is my sink wasn’t draining. The staff menber was friendly and switched my room right across where I was. In the new room, washroom faucet was very slow and toilet had issues flushing. Didn’t escalate as I was tired from my trip plus already know there was no maintenance in house to resolve. Maybe have a plumber move around vacant rooms to do regular check ups. Decent stay though so thanks.
Stayed 2 nights in Jan 2026

10/10 Excellent

Danyel

Stayed 2 nights in Jan 2026