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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Suite, One King Bed, Accessible | Living area
Indoor pool
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪4 min drive‬
  • Legacy Village
    ‪9 min drive‬
  • Case Western Reserve University
    ‪22 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

One King Bed | Living area

One King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with area shuttle service and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be within walking distance of North Chagrin Reservation. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (6,630 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 914 reviews
Rating 8 - Good. 277 out of 914 reviews
Rating 6 - Okay. 88 out of 914 reviews
Rating 4 - Poor. 39 out of 914 reviews
Rating 2 - Terrible. 35 out of 914 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

It was a work trip. I love not leaving the hotel for dinner. The menu was rather limited and I'm gluten free but Reynard, the server, helped me sift through. Gotta say the chicken wings and Ceasar salad were perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Stayed 1 night in Feb 2025

2/10 Terrible

Sorivel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby looked a mess and the pool wasn’t functional
Stayed 1 night in Feb 2025

8/10 Good

Tonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this one because it showed a hot tub, but the hot tub was broke. They said it has been for years. And they tried to get 3rd party sites too stop advertising it. Also breakfast is not included. Items extra. But it is a nice hotel and rooms were good.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the AC unit in the room was incredibly loud upon startup - woke me up every time it kicked on
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was really nothing notable near the hotel. But hotel was very nice, staff friendly and helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff are great! Very responsive and helpful. The property really needs updating, especially the rooms. The lighting in the rooms is also really poor.
Stayed 2 nights in Jan 2025

4/10 Poor

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
HVAC in room was not working properly. Temps in teens outside. Notified front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lori

Travelled with family
Liked: Amenities
Everything was nice, clean and comfortable. Slept like a log very comfy bed. The only complaint I could have was really looking forward to the hot tub and it was empty and not working.
Stayed 1 night in Jan 2025

8/10 Good

Ferris

Stayed 2 nights in Dec 2024

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Highly recommend you pay the extra for breakfast. I had an omelette with a side of bacon made fresh and it was extremely worth it. Hotel is clean and the room we booked had plenty of space. We did book this place specifically for the bar/restaurant and hot tub but the bar/restaurant is apparently not open on Sunday's and the hot tub I was told hasn't worked in years which was a bummer. Overall very pleased except for those two things. I would suggest them to remove the hot tub from their options because we did pick this location mainly for that reason
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we got to the hotel the night clerk gave us a keycard and when I asked about breakfast he said I needed to pay a fee. I stated to him that I already payed for a breakfast the next day and he stated that " I did not". So I just assumed I would lose money since I tried to show him the invoice on my phone. When we got to the 1rst room it had a broken lamp with the bulb hanging out and the refrigerator was broke and freezing over. When I notified the night clerk of the room condition he gave me a key to a 2nd room. When I got to the second room the door was already opened and the lights were all on. The bed looked like someone was already sleeping in it and the bathroom was used. By this time it was getting late. I came back for a 3rd time he gave me a card key to a room on another floor. This room appeared to be fine. However, when we were getting cold ( It was winter) the heater/ air conditioner was not working. There was a note on the thermostat apologizing for any inconvenience. We ended up just keeping the room because we were too exhausted to say anything. This was after 11:30PM. Later that morning we had a knock on the door from " housekeeping" at 8:00AM!! She did apologize,however. When we were ready to depart the day clerk asked if we were going to have breakfast? ( Since it was paid for). I explained to her that we didnt have time for breakfast, however, the night clerk insisted I didnt pay for it. The day ckerk was very apolegetic and went to the manager.
Stayed 1 night in Dec 2024

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be renovated because bathrooms were not clean on grout. Just okay overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Deepak

Stayed 1 night in Nov 2024

6/10 Okay

Ilana

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matt, North Royalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are awesome
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024