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Holiday Inn Cleveland Airport West by IHG

3.5 star property

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Photo gallery for Holiday Inn Cleveland Airport West by IHG

Pillow-top beds, individually furnished, desk, laptop workspace
Restaurant
Outdoor pool
Interior
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
25070 Country Club Blvd, North Olmsted, OH, 44070
  • Place, Westfield Great Northern Mall
    ‪2 min walk‬
  • Place, Rocky River Reservation
    ‪14 min walk‬
  • Place, Rocky River
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Comm, Mobility, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Cleveland Airport West by IHG

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Weekly housekeeping is available.
Hotel RL Cleveland Airport West offers 140 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel RL Cleveland Airport West. During your stay, you're just a quick walk from Westfield Great Northern Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include 3 meeting rooms, conference space, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Westfield Great Northern Mall and Rocky River Reservation
  • Pets welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. Hotel RL Cleveland Airport West offers its guests an outdoor pool and a 24-hour fitness center. Event space at this hotel measures 3100 square feet (288 square meters) and includes conference space. The business-friendly Hotel RL Cleveland Airport West also features a fireplace in the lobby, express check-out, and an elevator. Self parking is free.

This 3.5-star North Olmsted hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel RL Cleveland Airport West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (weekly)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,100 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from June 18 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Hallway
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Holiday Inn Cleveland Airport West by IHG Reviews

Reviews

6.0
Rating 10 - Excellent. 72 out of 290 reviews
Rating 8 - Good. 45 out of 290 reviews
Rating 6 - Okay. 50 out of 290 reviews
Rating 4 - Poor. 39 out of 290 reviews
Rating 2 - Terrible. 84 out of 290 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are pretty amazing once they get you in the right one, i got sent to 3 different rooms, remodeling happing but i didnt mind,it was quiet and peaceful, room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

richard

Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumps are cleaner

The building is in complete disrepair and being renovated. In its current condition they should not be booking rooms and I'm surprised it's even legal to do so.
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Stayed 1 night in Sep 2025

2/10 Terrible

corbyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under complete renovation and from the outside looks like the hotel isn’t even open for reservations. There was holes in the walls/ceilings of the room/bathroom, bathroom sink had what looked like plaster covered all in it, shower was dirty and covered in dirt, and just looked like housekeeping hasn’t been in the room.
Stayed 2 nights in Aug 2025

6/10 Okay

miracle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction so the outside didn’t look the best. They upgraded me to a suite which was nice but the ere were a few issues. The water was slightly brown which made me not really want to shower in it. The tub was not the cleanest. The room was not thoroughly checked as there was still trash in one of my trash cans. The light bulbs in the room also needed to be changed and the remote for the tv did not work either.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's under construction. People are very nice. They did not have any handicap rooms, so no seat in the shower and difficult to get out of the tub. Nice lighting. Excellent refrigerator. Nice alarm clock. Clean. Very comfortable beds.
Stayed 2 nights in Aug 2025

2/10 Terrible

NANCY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is run down and under construction. It should not still have guests till it’s done. It’s so gross.
Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay. Left after looking at room
Stayed 1 night in Aug 2025

4/10 Poor

deevaughn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I guess the hotel is being renovated but that’s literally all it should’ve been. It shouldn’t be accepting customers for stays at all it’s a very old hotel! My room reeked of cigarettes & the dust was insane!!
Stayed 1 night in Aug 2025

4/10 Poor

Brittany

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely was nothing like the pictures but it was fine for 2 nights. Highly recommend if you plan on showering start it a few minutes prior to get warm water! The staff was super kind.
Stayed 2 nights in Aug 2025

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
This hotel is under construction and is extremely rough. I would have immediately turned around and left if there any other hotels available after a concert.
Stayed 1 night in Aug 2025

4/10 Poor

Francisco

Disliked: Property conditions & facilities, room comfort
When u first see the hotel, you think it is a mistake cause it looks abandoned or under renovation. Walking to the rooms it was dirty and musty.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mayra

Stayed 2 nights in Aug 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the entire place is under construction which would have been nice to know before booking.. the grounds were not kept and it looked like an abandoned building.. everything in the room was broken, drawers broken, fridge didn’t work; and the smell was awful it smelled so musty. Construction workers were outside my window drilling at 8AM .. so disappointed in this stay
Stayed 2 nights in Aug 2025

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, room comfort

Awful experience!!! Do not stay.

The entire hotel was falling apart under construction. The gym and pool were closed. Everything was falling down. I stepped on a nail walking around the hotel. The baloney was covered in construction stuff falling off the hotel. Very unsafe. The room smelled disgusting. The ice maker didn’t work. Stains all over carpet in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalissa

Stayed 1 night in Aug 2025

2/10 Terrible

Lane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction but they put us in a room where there is dry wall exposed and over all the room is dirty. They also have screwed the curtains to the wall and not on a curtain rod either so you can’t open or close them.
Stayed 1 night in Aug 2025

2/10 Terrible

Brooke

Travelled with group
terrible service
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Loved our room
Stayed 2 nights in Jul 2025

2/10 Terrible

Shane

Stayed 1 night in Aug 2025

2/10 Terrible

Felicia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t know the hotel was under new management and construction. I think we were only ones on the whole floor. I think they should warn ppl about construction ppl ahead of time. As the man on scaffold will be able to see ppl as he is on that machine. Will not be coming back at all!
Stayed 1 night in Aug 2025

4/10 Poor

Dale

Stayed 1 night in Aug 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible !!

This place looked like it was closed down, grass overgrown, parking lot had glass and trash all over. It was under construction! I walked in and wasn't sure if I was in the right place. They ran out of my room I requested so they upgraded or should I say downgraded me to a suite. the suite 436 was horrible! very dirty/dusty, the balcony windows had bird poop all over it and the balcony roof was falling down, walking around the room I stuck to the floor, the fridge stunk and had sticky stuff on the handle. the Hotel should be closed down until it is remodeled and cleaned.
Stayed 2 nights in Jul 2025