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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Welcome to the Holiday Inn Express, featuring a modern entrance with a covered area and flags on display.
Enjoy a variety of dishes at our self-service buffet stations, offering cheese omelets and sausages.
Relax in our stylish lobby with a seating area, flat-screen TV, and vibrant mural.
Relax by the pool surrounded by a tiled deck area with lounge chairs and a table.
Relax in a stylish room with a large bed, desk, and window offering a view of the outside.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
16330 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(28 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
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4.0 out of 5, Very good, (1036)
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About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Hotel with free breakfast, in the vicinity of West Side Market
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Holiday Inn Express Cleveland Airport - Brookpark by IHG gets high marks from our customers. During your stay, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Progressive Field and 14 minutes from West Side Market
  • Free airport shuttle service
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 768 square feet (71 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark by IHG.

This Brook Park hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6 AM to 9:30 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 768 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina, Waterville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilly

Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Staff & service
Pros: Our room was clean, and the hotel is close to the airport. Cons: Very noisy, even late at night. Groups of teenagers congregated in the hallway outside our room until at least 11:30 pm. We called the front desk for help with this, and they said they would address it. The noise in the hallway continued. We attempted to call the front desk for help with this again 15 minutes later, and were immediately put on hold. No one ever picked up the phone. It felt like we were staying in a college dorm. Terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

christina

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good place to stay

Rooms are very clean and breakfast was pretty tasty as well. The hotel is pretty quiet which is a plus
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Robin, Avilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for my trip
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Amenities
Convenient
Stayed 1 night in Mar 2025

8/10 Good

Nadia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The pool was dirty like their filter system was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Apr 2025

8/10 Good

oche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good

It was nice and clean swimming pool area and all I would be back thank you
Stayed 1 night in Apr 2025

4/10 Poor

Laura

Business traveller
Disliked: Cleanliness, staff & service, room comfort
We had an issue at check in. The room door wouldn’t open. The front desk didn’t apologize just argued with me that it wasn’t locked and offered to get me new keys. The keys were fine. The door lit up green but wouldn’t open. She acted like it was my fault, but eventually offer to move me to a new room.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast choices.
Stayed 1 night in Apr 2025

4/10 Poor

gary

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible thermostat

When I checked in at 11:00 at night after driving 7 hours , I had to go outside and put a sticker in my car and write down my rental car plate number. It was a crowded lot and freezing outside. Did I mention that I was tired. The new thermostat has no hot or cool setting. So, sometimes the heat is on and sometimes the air is on. What a joke
Stayed 1 night in Apr 2025

2/10 Terrible

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle. Convenient
Stayed 1 night in Mar 2025

4/10 Poor

Stanley

Travelled with family
Disliked: Staff & service, amenities
Placed a request for a crib when I booked like a month in advanced. Arrived. No crib in the room. Asked reception about it and was met with attitude and disrespectful with questions like: “did you ask for one, did you look in the room, is he going to bed soon because we have other things to do” I arrived around 6pm and didn’t receive a crib until 10pm. Awful experience really
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, ST PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience was great experience. No issues. All your staff was very courteous and respectable. Thank you Clara Boykin
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Front desk staff very friendly, check in was a breeze.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

8/10 Good

Larry, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the money. Convenient to the airport.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie, Winamac

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

BENNY, Blacksburg

Liked: Property conditions & facilities
Newly renovated, very nice and comfortable room. Breakfast was good, even the coffee was fine. And the lady at the front desk was really cheery and helpful. Not the greatest area for eclectic dining and leisurely evening strolls but close to the highway and the airport made it convenient.
Stayed 1 night in Mar 2025