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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
1 bedroom, premium bedding, down duvets, blackout curtains
Free daily buffet breakfast
Reception
Suite, One King Bed, Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
629 Euclid Ave, Cleveland, OH, 44114
  • Place, Rocket Arena
    ‪5 min walk‬
  • Place, Progressive Field
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪14 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, Multiple Beds

8.0 out of 10
Very good
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(148 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 1 King Bed, Jetted Tub, City View

7.6 out of 10
Good
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down duvets, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 1 Single Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room, 1 Single Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel with free breakfast, a short walk to Rocket Arena
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Cleveland Downtown by IHG. During your stay, you're just a quick walk from Rocket Arena. You'll find features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Within a 10-minute walk of Rocket Arena and JACK Cleveland Casino
WiFi is free in public spaces. A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 4575 square feet (425 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at Holiday Inn Express Cleveland Downtown by IHG. Parking is available for a fee.

This Cleveland hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,575 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 804 out of 1676 reviews
Rating 8 - Good. 393 out of 1676 reviews
Rating 6 - Okay. 243 out of 1676 reviews
Rating 4 - Poor. 127 out of 1676 reviews
Rating 2 - Terrible. 109 out of 1676 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Stayed 1 night in Jul 2025

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots of character. Nice, big spacious room, but air conditioner is very loud when it turns on and off. Made it tough for a good night sleep.
Stayed 1 night in Jul 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great everyone was friendly and helpful i will stay again great breakfast spacious room great crew thanks for the stay
Stayed 1 night in Jul 2025

4/10 Poor

Nneka

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dated and a little dingy
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

6/10 Okay

Ronald

Travelled with family
Liked: Property conditions & facilities
Nice room but needed clean sheets for the hide a bed couch short staffed but got taken care of by security guard
Stayed 1 night in Jul 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
The view was nice. The building is vintage and has been transformed from a previous use, so the ceilings are high and it’s a little echo-y. The lobby just has room to check in and leave. Breakfast and staff are nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Arlene, Bear

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Jul 2025

4/10 Poor

Arun

Travelled with family and small children
Disliked: Property conditions & facilities
We had requested for a baby crib and we were informed the last moment that it wont be given. No toothpaste. We checked in late night and brought food but there were no single plate/ mugs or even cutlery. The front desk lady provided me a few spoons and a toothpaste but that was it
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Liked: Room comfort

Average 3 out of 5 hotel

The hotel was centrally located and all our locations were walkable. Room only had decaf pods. Shower soap dispenser was empty and both the shampoo and conditioner dispensers were filled with conditioner. A request to correct this was not acknowledged. Elevators were partially out of service causing long waits.
Stayed 4 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good. Check in was quick. Elevators were slow, but I think repairs were happening. Bathroom was clean and spacious. I would stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

mark

Liked: Staff & service
Elevator situation scary. Indigent person on elevator with me …. card was not working. ended up dialing 911 and cancelled due to another guest calling for elevator
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was a bit dirty. Lime scale on the shower head, and a slow drain.
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large & the high ceilings made it seem larger. The bed and pillows were comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Stayed 1 night in Jul 2025

10/10 Excellent

William, BENSALEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a GR8 Location close to all Sporting Venues.
Stayed 3 nights in Jul 2025

6/10 Okay

Melissa, Chicago

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

Stewart, Appleton

Travelled with partner
Liked: Amenities, property conditions & facilities
Did not like tthat we had to valet the car and the $39 fee that went with it RIDULOUIS
Stayed 1 night in Jul 2025

6/10 Okay

Eddie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs places to sit or eat
Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bugs toilet clogged dirt on floor in cracks non secure side door people can peep through dead bolt didn't work mold in showers bed sheets seemee unsanitary rips im the sheets and black little things trash can wasnt made properly poor house keeping
Stayed 1 night in Jul 2025

4/10 Poor

Yasukawa-Dudzinski,

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and plenty of surrounding overnight garages you can park without paying $39/night to the hotel valet. With that said, it's an old building that desperately needs updating on facilities (elevators were sketchy) and decor. They are likely understaffed (like anywhere these days) and while I am mindful of that, as a guest I cringed at how dirty the dining area carpet and stairs were, was afraid to take off my shoes inside the room with hardwood floors, annoyed with the overnight front desk staff who clearly did not want to be there, and irritated that they lacked some of the basic in-room amenities because their "orders hadn't come in yet." You get what you pay for, and if you keep that in mind it's tolerable. I would not stay multiple nights though.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Travelled with family and small children
Disliked: Amenities
Pretty dirty, valet was disorganized. Couldn’t wait to leave.
Stayed 1 night in Jul 2025