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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

A large indoor swimming pool with a clear, blue water surface, surrounded by a tiled deck area with lounge chairs and a small bridge over the pool.
A reception area with two reception desks, each with a computer, a telephone, and a lamp. There are wall-mounted light fixtures and a sign above the desks.
A multi-story hotel with a brick facade, a covered entrance, and a parking lot with several cars.
A hotel room with a bed, a sofa, a desk with a chair, and a painting on the wall.
A spacious indoor area with multiple seating arrangements, including tables and chairs, and a large window providing natural light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30500 Clemens Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪17 min walk‬
  • Place, Regal Crocker Park
    ‪3 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a nightstand, a lamp, and a kitchenette.

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (LEISURE)

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom door.

Standard Room, 1 King Bed (LEISURE)

9.6 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (HEARING)

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom door.

Room, 1 King Bed, Accessible (HEARING)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

A hotel room with a large bed, a smaller bed, a desk with a computer, and a chair.

Standard Room, 2 Queen Beds, Accessible (HEARING)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk with a computer, and a chair.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a sofa, a desk with a chair, and a painting on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with two single beds, a desk, a chair, a small table, a sofa, and a kitchenette.

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

A modern hotel room with a dining area, a sofa, and a small table.

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk with a computer, and a chair.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, and a painting on the wall.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a desk with a chair, and a painting on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cleveland West - Westlake by IHG. During your stay, you'll be within walking distance of Crocker Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Lake Erie and a few minutes from Crocker Park
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Cleveland West - Westlake by IHG. Free self parking is available.

This Westlake hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake by IHG
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great staff
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Keyshla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, best breakfast I have had in a hotel in a long time only thing the hot tub was out of order but the pool was beautiful even had a little kiddo section. Overall I had a great relaxing weekend and will definitely would go again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eddie B

Liked: Cleanliness, staff & service, amenities
The room was very clean the staff was excellent.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Dimarco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where well cleaned
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff willing to help
Stayed 5 nights in May 2026
Verified review

8/10 Good

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and made up well every afternoon we returned. Staff was friendly and accommodating. Excellent breakfast with a very helpful crew to assist. Overall a very good experience!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean rooms and accommodating staff. Unfortunately the hot tub was out of order but the pool area is still great for kids. The free breakfast is good although not many gluten free options and one morning the buffet was out of a number of items. Overall a great place to stay with young kids that is close to downtown area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chenita

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotlesss friendly staff i have no complaints
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Khari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal experience, the staff welcomed everyone and wanted each guest to have the best experience. The property was amazingly clean and well kept. I highly recommend this Holiday Inn IHG property.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delish, new coffee machine was great addition. I have stayed here many times to visit my nephews and niece and rooms were pristine. Staff was friendly. Hotel smelled clean upon arrival. Will be returning when I come back to Cleveland.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kennadee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Parking was wonderful! The headboard had some damage and could have used more towels.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities
Stayed here for a little weekend staycation and had a great time! Plus the hotel was very clean and staff were great! We will be back :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic over night stay. Everything was perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeannette

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, wonderful stuff, wonderful rooms. Will stay there again!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

frank

Liked: Cleanliness, property conditions & facilities
Clean organized breakfast was great very friendly staff highly recommend
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh and property clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing room clean and comfy
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent, but rook had a non-stop loud high pitched whine from bathroom exhaust fan that kept us up all night
Stayed 1 night in May 2026
Verified review

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location and convenience
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and huge breakfast.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great area for restaurants and the room was comfortable for our family.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub drain could not keep up with the amount of water coming from shower. I hate standing in dirty soapy water up to my ankles. Otherwise, the room was big and the beds were comfortable.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gregory

Liked: Staff & service, amenities
There was a dirty towel left in the bathroom.
Stayed 1 night in May 2026
Verified review

8/10 Good

Regina

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly.
Stayed 3 nights in Oct 2025