Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Bar (on property)
Fitness facility
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(125 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(95 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

7.6 out of 10
Good
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Similar properties

About this property

Hotel Indigo Cleveland Downtown by IHG

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Hotel Indigo Cleveland Downtown by IHG. During your stay, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Headliner Bar and Eatery
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Rocket Arena and 5 minutes by foot from Progressive Field
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2948 square feet (274 square meters) and includes conference space. A 24-hour fitness center, a terrace, and express check-in are also featured at the business-friendly Hotel Indigo Cleveland Downtown by IHG. For a fee, parking is available.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 922 out of 1607 reviews
Rating 8 - Good. 337 out of 1607 reviews
Rating 6 - Okay. 174 out of 1607 reviews
Rating 4 - Poor. 90 out of 1607 reviews
Rating 2 - Terrible. 84 out of 1607 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christien

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Jacek

Stayed 1 night in Dec 2025

2/10 Terrible

Chaelon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not fully made up. The couch bed was unmade and covered in blood stains. The manager has reached out to Expedia to request a refund and that is my expectation.
Pull out bed bloodstains
Pull out bed bloodstains
Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuel Boakye

Stayed 2 nights in Dec 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service
Beds were clean. Staff was efficient. Great location
Stayed 1 night in Dec 2025

2/10 Terrible

Shalonza

I came into the hotel at 3:05am and went to the left which was the wrong way apparently but I didn’t know because this was my very first time here. I went to the bathroom and when I came. Iur
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room but the lighting was too low. They need brighter lights in the room. Also we were informed there was a parking lot adjacent to the hotel but when we arrived there was no parking lot except a garage across the street.
Stayed 1 night in Dec 2025

10/10 Excellent

Mikita

Stayed 1 night in Nov 2025

10/10 Excellent

Portia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Nickia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. I will always choose this chain when traveling
Stayed 1 night in Dec 2025

8/10 Good

Jana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice and the bed was very comfortable. We only wish they would have had coffee in the lobby.
Stayed 1 night in Dec 2025

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice spacious room.
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Stayed 2 nights in Nov 2025

6/10 Okay

Nykeisha

Stayed 2 nights in Nov 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2025

6/10 Okay

joe

Travelled with family
Disliked: Property conditions & facilities
Of the 3 elevators only one consistently worked, also slow and not smooth. We couldn’t get to hotel due to police blocking off road to let traffic out of parking after basketball game. We had to wait an hour and 20 minutes after a 12 hour vehicle ride to get there. Desk hostess was nice but valet workers were sketchy. Also my vehicle was parked on the street and could have side swiped. I assumed it wouldn’t be parked in a parking garage. Room was ok, bathroom was small.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyndall

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and staff was accommodating
Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Liked: Staff & service, amenities
The room was very spacious. Great location to everything downtown.
Stayed 4 nights in Nov 2025

6/10 Okay

Deontay

Stayed 2 nights in Nov 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast wasn’t included when it said it was when I booked. There was a lot of banging and yelling throughout the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Travelled with family, Travelled with group
Very efficient hotel. Clean. Staff helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Deven

Stayed 1 night in Jul 2025