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Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Bar (on property)
Exterior
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(121 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(93 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

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About this property

Hotel Indigo Cleveland Downtown by IHG

Hotel with a restaurant, steps from Rocket Arena
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Hotel Indigo Cleveland Downtown by IHG. During your stay, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Headliner Bar and Eatery
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Rocket Arena and 5 minutes by foot from Progressive Field
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2948 square feet (274 square meters) and includes conference space. A 24-hour fitness center, a terrace, and express check-in are also featured at the business-friendly Hotel Indigo Cleveland Downtown by IHG. For a fee, parking is available.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 886 out of 1553 reviews
Rating 8 - Good. 330 out of 1553 reviews
Rating 6 - Okay. 167 out of 1553 reviews
Rating 4 - Poor. 84 out of 1553 reviews
Rating 2 - Terrible. 86 out of 1553 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathtub was dirty (I have pictures), several handles such as the toilet paper holder was loose. When I told the front desk, no one came to clean the tub. It still was dirty when I returned to the room several hours later. Disappointing birthday stay for my daughter.
Stayed 1 night in Nov 2025

8/10 Good

Patricia, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AC did not keep the room cool at night. Bed was uncomfortable. Also smelled like marijuana in our room. They didn’t have hand soap and hot water took over 10 minutes to warm up in the shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly staff
Stayed 1 night in Nov 2025

4/10 Poor

Alec

Disliked: Amenities, property conditions & facilities
No hot water for shower.
Stayed 1 night in Nov 2025

10/10 Excellent

nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Janet

Travelled with family
The room I had, 315, was by a giant compressor that whirred all nite. And inside the building was a grinding noise every 3 minutes. Every time. Awful stay. Not there on rear of building. Awful!!!!
Stayed 1 night in Nov 2025

8/10 Good

Luke

Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities
Great clean room Hotel is right across from Rocket arena. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff, clean room
Stayed 2 nights in Oct 2025

8/10 Good

Sheryl

Liked: Cleanliness, property conditions & facilities
Nice room staff was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Kristen

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for going to Rocket Arena across the street.
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities
Very very busy Valet did a excellent job under the circumstances
Stayed 1 night in Nov 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
When we pulled up for parking, the person running it said they were backed up and not taking any cars for at least 30 minutes and directed us to a garage a block away. No offer to take our luggage. Once we walked to hotel with our things, we got up to check in at 4:40 to find that our room was not ready and have to wait. I tried to explain that we had dinner deans a concert to go to. I asked for a discount or another room and was told that I would need to wait to speak to a manager. When I did, he told me the same thing , then proceeded to offer either a lower level room (I had reserved a suite) or a $25 discount. It was really unacceptable. I don’t know what to do and said I would not take a lower level room and all of a sudden a room popped up as ready on his computer. When we got up there, it was still being cleaned (I took pictures) and when it was “done”, there were still used towels in bathroom and shower.
Stayed 1 night in Nov 2025

8/10 Good

Chadwick

Liked: Cleanliness, amenities, property conditions & facilities
The room was totally fine and the location is pretty central. We arrived during an event day and that was an additional one hour waiting in the car because the valet would not take us in a timely manner.
Stayed 1 night in Aug 2025

10/10 Excellent

LAURISSE

Stayed 3 nights in Oct 2025

10/10 Excellent

Teo

Stayed 1 night in Oct 2025

6/10 Okay

Charles

Business traveller
Liked: Staff & service
There was hair in the shower. Some of the staff were very curteous and some were not. The restaraunt staff were excellent.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Tamecha

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

ARTEM

Stayed 2 nights in Oct 2025

2/10 Terrible

stephanie

Disliked: Staff & service, property conditions & facilities
Do not stay here unless you check the schedule at Rocket Mortgage. We were blocked off for 1.5 hours from getting into the hotel because they change the street direction to 1 way and you literally can't get to the garage or hotel. When we called the hotel had zero clue how to get us an alternate route. When we told them at the front desk all they said was "yeah it's crazy here when events take place". How ridiculous. Will never stay again.
Stayed 1 night in Oct 2025