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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Lobby
Free daily on-the-go breakfast
Family Studio, 1 King Bed, Non Smoking, Kitchenette
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Metroparks Zoo
    ‪9 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(91 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillow-top beds, desk

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(55 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Extended Stay America Premier Suites - Cleveland - Independence's great location. During your stay, you're just a quick walk from Cleveland Clinic Family Health Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Cuyahoga Valley National Park and 15 minutes from Rock and Roll Hall of Fame
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Premier Suites - Cleveland - Independence. Self parking is free.

This Independence hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 175 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 678 out of 1814 reviews
Rating 8 - Good. 408 out of 1814 reviews
Rating 6 - Okay. 280 out of 1814 reviews
Rating 4 - Poor. 213 out of 1814 reviews
Rating 2 - Terrible. 235 out of 1814 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Linette

Disliked: Cleanliness, amenities, property conditions & facilities
The power wasn’t working properly in the first room. They were giving us a hard time to accommodate us to a new room and when we did get accommodated into a new room, it smelled like mold, and there was water dripping from the ceilings.
Stayed 3 nights in Jul 2025

8/10 Good

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness
The property was and room were fine but they get you on extra fees when you check in
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall nice, dirty feet, and no grab and go br.

The staff were very friendly. I wish I could give 5 stars but after exiting the shower only to see 30 mins later that I had black feet due to the carpet, I was disappointed. The breakfast was grab and go which I was okay with, I wasn’t okay with the limited options and one of the mornings during breakfast hours to find only 2 boiled eggs and coffee.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Amenities
When first checked in, room we were given was already occupied by another guest. We had to wait at least 15 minutes to get another room while the front desk person said he was going to look at the first room but never did. After getting a new room, the room was dirty and had small beds. It smelled like weed
Stayed 1 night in Jul 2025

4/10 Poor

Lois

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The locaion was good
Stayed 1 night in Jul 2025

8/10 Good

Rich

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Stephanie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
They ran out of "continental breakfast" all 3 days we stayed. The floor in the hotel room was filthy. Was only given 1 towel, wash cloth, etc to bath a family of 5. They only had one staff member working the whole building.
Stayed 3 nights in Jul 2025

6/10 Okay

Evette

Travelled with partner
Disliked: Property conditions & facilities
Floor was not sweep. There was hair on the floor. That was gross.
Stayed 1 night in Jul 2025

10/10 Excellent

Larriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service

Review

Hallway seemed to consistently smell like smoke or vape. Rolled a towel and put it under my door to block the smell from coming in. Room itself was clean and spacious. Front desk staff were nice. Breakfast disappears fast so get there when it opens. No do not disturb signs for the door. Maintenance interrupted a zoom meeting a couple times due to this. Seems like an easy fix the hotel could make.
Stayed 3 nights in Jul 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yang Mo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Stayed 2 nights in Jul 2025

6/10 Okay

Julieanna

Stayed 1 night in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Emmanuel

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Rooms was not clean had to pay for cleaning and xtra towels on web site hotel says that there is a pool get there pool closed permanent no continental breakfast staff was very rude could care less because booked through third party I checked out a day earlier because family didn’t enjoy stay nice hotel just should be clean better
Stayed 3 nights in Jul 2025

4/10 Poor

Suzanne, Columbia City

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When ww arrived, we checked in and proceeded to our room. We entered and I quickly noticed that we were in the wrong room (I booked the jr suite-2 queens & sofa bed). I went to the front desk where i was told they were over booked and because I booked through Expedia they changed my room. I expressed to the woman that I wasn't going to pay for a jr suite and be switched to a room with a single bed because of their mistake. She ended up giving me the jr suite. When hiving me the room key she said they would have to bring the bedding for the sofa bed. Upon entering the room, I noticed the beds were clean and made but the toilet was beyond disgusting and the sink had toothpaste all over it, the kitchen area was a whole other level of disgust. I decided we would go grab dinner and go shopping. Stopped by the desk to ask them to touch up the room and deliver bedding. We returned with clorox wipes and gloves. I could tell someone attempted to clean the room but it still was visually dirty. I cleaned the room myself. I called the desk about the bedding and was told they don't deliver to rooms. I went down for the bedding myself. Would not stay here again at all.
Stayed 2 nights in Jul 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Jul 2025

2/10 Terrible

Jesse

Liked: Staff & service
Front desk staff couldn’t find my reservation. I showed them my confirmation number and they still couldn’t find my reservation. They showed me on their monitor that the hotel was at 100% capacity. I was turned away without a room.
Stayed 1 night in Jul 2025

6/10 Okay

jacqueline, Kokomo

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
I stayed in room 420 it was cold and clean but as soon as i laid down i felt like i was getting bit by something didnt see any bed bugs but did find the room had roaches the next morning and night didnt have any food in the room found a dead roach in the fridge and around the bathroom personally i will not stay here again staff was friendly and nice breakfest was poor and NO MORE POOL THEY CLOSED IT FOR GOOD!!! Id look for another hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend

When we arrived at the hotel, there was 1 employee working in the entire building. There was a cheer competition in town that happens EVERY YEAR SAME DAY!! We got checked in after about 35 minutes. Get in the elevator and it smelled like weed, including the hallways. Get to our room, no shampoo or soap in shower, no towels or washcloths, the double bed had no sheets or pillows, no coffee pot, no nothing. The soap at the sink was opened and used, and it was almost 80 degrees in the room. Went down to get everything and the gentleman who was the only one working was very nice and apologetic, but had no way of getting pillows etc. I’m extremely disappointed in the stay, but felt so sorry for the gentleman working at the desk as he was slammed. Go back to the room and go into the bathroom and there was plaster or drywall mud falling off the walls, it was just an absolute disaster. The pillows were thin and uncomfortable, mattress was awful, just had a terrible experience
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Best thing were the nice staff...that's it

When we booked the hotel one of the reasons we booked it was that it had a pool and we were looking forward to the pool time after an event we were attending. When we got there we found out the pool had been closed permanently two months prior but we were never informed. The room, deluxe King studio suite was very small. In the event of a fire we would have been stuck as the sofa bed opened and you had no way to get between it and the fridge to get to the door. The door had to be pushed on with your shoulder real hard in order to open from the outside and pulled on with two hands from the inside and wouldn't completely close without pushing really hard. After walking barefoot on the laminate floors a few times that evening the next morning when I got in the shower my feet were black! The floors were never mopped or cleaned! Maintenance came in on our first day and caulked the shower only to have the caulk come off by the next morning because the showerhead dripped all night. The floor of the shower was very slippery when wet as well. We also had to go and plug in most of the lights because they had been unplugged and additionally we had to go to the desk for any towels or linens as there was only one towel in the room when we arrived. The ice bucket had a big crack on the bottom and leaked everywhere even with a baggy in it. And the ToGo breakfast? If you weren't there at 6:30 to get food they would never restock it. Definitely not a continental breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Felix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall super good just our bathtub was plug but otherwise good
Stayed 1 night in Jul 2025