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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Exterior
Free daily on-the-go breakfast
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪6 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(94 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(56 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Extended Stay America Premier Suites - Cleveland - Independence's great location. During your stay, you're just a quick walk from Cleveland Clinic Family Health Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Progressive Field
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Premier Suites - Cleveland - Independence. Self parking is free.

This Independence hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 175 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Reviews

Extended Stay America Premier Suites - Cleveland - Independence Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 669 out of 1812 reviews
Rating 8 - Good. 410 out of 1812 reviews
Rating 6 - Okay. 281 out of 1812 reviews
Rating 4 - Poor. 214 out of 1812 reviews
Rating 2 - Terrible. 238 out of 1812 reviews

Reviews

2/10 Terrible

Kelly

Disliked: Staff & service

Never will stay here

My booking was cancelled about an hour before check in via an iCloud text message. I called the number which took me to corporate to someone who barely spoke English. And they confirmed they cancelled my booking. Terrible customer service.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Stayed 5 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Amenities
The website said it provides a complimentary breakfast. They did not have any food in the morning my entire stay. They blamed it on the truck not arriving for 6 days. 🙄
Stayed 5 nights in Sep 2025

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No continental breakfast available and the one coffee pot did not work. Uncomfortable bed and flat pillows. The most uncomfortable night of very little sleep.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting!

Upon arrival, the smell of recreation was noticeable outside. The smell was 10x stronger inside. As we were checking in, the number of people that walked by that were either extremely impaired or wearing half of their clothing was alarming. The room smelled, sticky floors and I lightly slept fully clothed!
Stayed 1 night in Sep 2025

6/10 Okay

Debbie

Stayed 1 night in Aug 2025

4/10 Poor

Tina

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Never again

The first room had ants in yhe bathroom. The second room looked like it was not swept but there were no ants. They provided towels at the front desk when asked.
Stayed 4 nights in Aug 2025

6/10 Okay

Skyler

Liked: Cleanliness, room comfort
Disliked: Staff & service
We got a room with a pull out couch for a second bed for our kids and they didn’t have extra blankets, pillows, sheets or anything available for the bed. So our kids had to sleep in the bed with us. 4 people in a bed when you pay for the pull out couch is insane. There was also a wall in the bathroom that the paint was chipping on, not a huge deal just something we noticed.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Could be cleaner.

Grounds were filthy littered with cigarette butts and trash. No one cleaned outside the 4 days we were there. Room was dusty. . Asked for a coffee maker. Was given one covered wirh dust and it was dirty. Not enough tp or towels for 2. We had to ask for them. No remote in the room. We had to ask for it. Staff..... 5 star friendliness. Parking..... 5 stars Broken desk lamp
Stayed 3 nights in Aug 2025

2/10 Terrible

Brandi

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Screwup from Hotels.com

You should know that this stay never happened right? I was almost at my hotel after a 7 hour drive and I received a text from the hotel stating that my confirmed booking was cancelled. They blamed hotels.com for not booking it properly because of overbooking. The weekend in Cleveland was horrendous because I had to stay at the Ramada hotel in the same area due to no hotel having the correct number of beds that I needed. So instead of staying in a nice hotel and room at the Extended Stay America, I had to stay at a hotel that was reminiscent of a jail. It smelled of musty carpets and marijuana. Hotels.com needs to rectify this issue and make this up to me being a loyal member for years. Hope you could step up and fix this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit loud during the day while us night shifters were trying to sleep but otherwise our stay was good
Stayed 3 nights in Aug 2025

6/10 Okay

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service
It was what I expected. There were no undesirable surprises.
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Travelled with family
Liked: Staff & service
The carpet in the hallways were dirty/stained and there was a not so good odor on the 5th floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Stayed 1 night in Aug 2025

4/10 Poor

Alison

Business traveller
Disliked: Amenities
The pool mentioned in the listing is permanently closed. Only one elevator works. I had to ask for basic toiletries for my room, they weren’t already there. Hallways smelled like weed. The free breakfast was granola bars, instant oatmeal, etc, nothing hot or prepared. My room was clean enough, the bed was ok, and the ac drowned out noise from other guests. Ok but not worth the cost.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Evan, Chapel Hill

Stayed 1 night in Jun 2025

2/10 Terrible

Kristy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was not clean at all
Stayed 1 night in Aug 2025

10/10 Excellent

Marylinn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and and very comfortable
Stayed 1 night in Aug 2025

8/10 Good

sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was definitely a nice place, the staff was nice, and the rooms were clean, everything went pretty well during my stay. They accommodate very well and it’s a good place to stay.
Stayed 4 nights in Aug 2025