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Sonesta ES Suites Cleveland Westlake

3.0 star property

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Photo gallery for Sonesta ES Suites Cleveland Westlake

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Suite, 2 Bedrooms, Fireplace
50-inch Smart TV with cable channels, TV
Seasonal outdoor pool, pool umbrellas, pool loungers
BBQ/picnic Area

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
30100 Clemens Rd, Westlake, OH, 44145
  • Crocker Park
    ‪17 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 2 Queen Beds, Fireplace

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

Lobby

Wyndham Garden Westlake

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1008)
The price is €78
for 1 room
includes taxes & fees
16 May - 17 May
Wyndham Garden Westlake

About this property

Sonesta ES Suites Cleveland Westlake

Colonial hotel with a 24-hour fitness center and a seasonal outdoor pool
A 24-hour fitness center, a snack bar/deli, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and express check-out. Weekly housekeeping is available.
Sonesta ES Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites Cleveland Westlake. During your stay, you'll be within walking distance of Crocker Park. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a meeting room, conference space, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Lake Erie and a few minutes from Crocker Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Sonesta ES Suites Cleveland Westlake offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a meeting room and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at Sonesta ES Suites Cleveland Westlake. Free self parking is available.

This Colonial Westlake hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 30 and close August 15.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

VINCENT M.

Travelled with partner
Liked: Cleanliness, staff & service
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not cleaned good the room above us was so loud no plates and silverware
Stayed 1 night in Jan 2025

2/10 Terrible

jaime

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Lizaida

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Antwain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire place didn’t work and the rest room was dirty. No clean towels.
Stayed 1 night in Jan 2025

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast , definitely recommend even the smallest room knowing how comfortable it is !!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Watley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

emilie

Travelled with partner
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
Stayed 2 nights in Dec 2024

8/10 Good

Talena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

My unit 613 needs a complete overhaul as the carpet is stained, ripped, torn, the furniture all stained and torn, curtains are stained, the range hid fan wouldn't turn off I had to flip the breaker off to turn off, the unit was very drafty from the fireplace and not all lights were working.
Stayed 2 nights in Nov 2024

8/10 Good

Ria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was dirty, wasnt clean . I had to wait to get another room, other the that everything was fine.
Stayed 1 night in Nov 2024

4/10 Poor

Yvonne

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

brian

Stayed 1 night in Oct 2024

10/10 Excellent

RACHEL

Stayed 1 night in Nov 2024

4/10 Poor

Kimberly

Stayed 1 night in Sep 2024

2/10 Terrible

Eyad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
Stayed 4 nights in Sep 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Light and fan in living room did not work. Other than that, all was perfect??
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Stayed 2 nights in Sep 2024

8/10 Good

Nathanael

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lenel

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the money.
Stayed 3 nights in Sep 2024