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Sonesta Simply Suites Cleveland Westlake

3.0 star property

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Photo gallery for Sonesta Simply Suites Cleveland Westlake

BBQ/picnic Area
50-inch Smart TV with cable channels, TV
Exterior
Breakfast area
Suite, 2 Bedrooms, Fireplace

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
30100 Clemens Rd, Westlake, OH, 44145
  • Place, Crocker Park
    ‪14 min walk‬
  • Place, Regal Crocker Park
    ‪19 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Fireplace (Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible, Fireplace (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Shower)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Cleveland Westlake

A 24-hour fitness center, a snack bar/deli, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Weekly housekeeping is available.
Sonesta Simply Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Cleveland Westlake. During your stay, you'll be within walking distance of Crocker Park. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Free self parking
  • Amenities include a meeting room, conference space, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Lake Erie and a few minutes from Crocker Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at Sonesta Simply Suites Cleveland Westlake. Free self parking is available.

This Colonial Westlake hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta Simply Suites Cleveland Westlake Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 145 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Kellie

Jess called me at 3:40pm saying the room I booked was not available and was unable to provide another room with handicap accessibility. She suggested going to a location over 20 minutes away and I said I need something closer. Jess (asst manager) assured me I would not be charged. I was charged and now have to go through hoops for refund. We’ve stayed at this location before no issues never again.
Stayed 1 night in Dec 2025

10/10 Excellent

Leonard

Stayed 26 nights in Nov 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
We travel a lot & will always look for a Sonesta from now on. I’ll be honest, we weren’t thinking ahead for Thanksgiving. We booked 2 rooms for 6 people. On our way in, the receptionist called & offered us an upgrade to a suite. So we we had a kitchen & were able to make a Thanksgiving dinner together. It was a great day off- we did our laundry & it was so comfy. Thank you so much for your kindness!
Stayed 2 nights in Nov 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 5 nights in Oct 2025

8/10 Good

Jennifer, Shallotte

Liked: Cleanliness, amenities, property conditions & facilities
Things were perfect. No complaints.
Stayed 3 nights in Nov 2025

4/10 Poor

Kathleen

Stayed 1 night in Nov 2025

8/10 Good

Dominic, North Canton

Stayed 1 night in Nov 2025

10/10 Excellent

vicente

Stayed 3 nights in Oct 2025

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was set. The fridge was super slow making ice and the drain in the bathroom was slow also.
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Fully equipped kitchen, clean room, adequate parking, good in room amenities, great location by alot of restaurants and shopping. My issue was the first room I was assigned reeked heavily of cigarette smoke, even with the window open. The staff was friendly, responsive, apologetic and accommodating. They quickly moved me to a fresh room closer to the front of the building. Overall, a good experience for one night. I would stay here again.
Stayed 1 night in Sep 2025

2/10 Terrible

DONALD

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not as advertised, they do not have ANY working fire places. All have been removed. That was a MAJOR reason for the rental. The room did not feel clean, and upon entering the room I immediately find 3 foot bright blue suitcase filled with someone's belongings from before my stay. Did not even sleep in the bed slept on the couch. Would not recommend a stay here.
Stayed 5 nights in Oct 2025

10/10 Excellent

Monica

Stayed 5 nights in Oct 2025

10/10 Excellent

Jeniffer

Stayed 15 nights in Oct 2025

10/10 Excellent

Juan

Stayed 3 nights in Oct 2025

10/10 Excellent

Keyonta

Stayed 7 nights in Oct 2025

2/10 Terrible

michaela

Travelled with family
Disliked: Staff & service, room comfort
So angry and want my money back. not as advertised. for one thing, I was allowed to book the room after the front desk apparently closed. so my poor niece and her baby had to keep calling to get someone to come down. then the baby got locked in the room alone, because the key stopped working and the door closed and she couldnt' get in to the room and had to keep calling the front desk. there was no pack n play for the baby. so not family friendly. and there was NO buffet breakfast as advertised. this is a terrible way to arrive after 11 hours driving with a special needs child. awful.
Stayed 1 night in Oct 2025

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service
6 am fire alarm goes
Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Stayed 3 nights in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this property. The hotel is run down and the rooms aren’t cleaned well. Hotel staff unprofessional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
Stayed 1 night in Oct 2025

4/10 Poor

Aedan

Travelled with family
Disliked: Staff & service
Better properly staffed
Stayed 2 nights in Oct 2025

6/10 Okay

Adriene

Business traveller
The room was decent, just skepitism about guests residung on the property - short-term residency for many.
Stayed 2 nights in Oct 2025