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WoodSpring Suites Cleveland North

2.5 star property

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Photo gallery for WoodSpring Suites Cleveland North

Exterior
Property amenity
Fitness facility
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
940 Callen Lane NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪14 min walk‬
  • Place, Bradley Square Mall
    ‪19 min walk‬
  • Place, Cleveland State Community College
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

Free WiFi

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

Free WiFi

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Roll-in Shower, Non Smoking

Free WiFi

Suite, 1 Queen Bed, Roll-in Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking

Free WiFi

Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

WoodSpring Suites Cleveland North

Along with 6 restaurants, this smoke-free hotel has 3 bars/lounges and 2 coffee shops/cafes. Self parking is free. Additionally, laundry facilities and a vending machine are onsite.
WoodSpring Suites Cleveland North offers 122 accommodations. Televisions come with satellite channels. This Cleveland hotel provides complimentary wireless Internet access.
During your stay at WoodSpring Suites Cleveland North, you'll be within walking distance of Cleveland Towne Center. Features include free self parking, plus 6 restaurants and 3 bars.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 6 restaurants, 2 coffee shops/cafes, and 3 bars/lounges
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 2-minute drive from Bradley Square Mall and a few minutes from Tinsley Park
  • Dogs welcome for a fee
There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. WoodSpring Suites Cleveland North also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This Cleveland hotel is smoke free.

WoodSpring Suites Cleveland North has 6 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Built in 2025
  • Smoke-free property

Room amenities

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10.00 per pet, per day, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 10.00 per pet, per day plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

WoodSpring Suites Cleveland North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 10:30 pm and they would not let me check in. I called the hotel and the person hung up on me. The next morning, the staff was excellent and let me check in early. Be aware that there is no front desk staff overnight. Also no restaurant on site. The profile makes it seem like there is, but nothing on site or shared parking lot.
Stayed 2 nights in May 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff!
Stayed 1 night in Apr 2026

6/10 Okay

Normaleena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator wouldn't work, coffee machine wouldn't work, no ability to make any foods since no pots, pans, utensils, glasses, plates or silverware.
Stayed 3 nights in Apr 2026

4/10 Poor

Ervin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Yes
Stayed 4 nights in Apr 2026

4/10 Poor

Normaleena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's still under construction! The room on the reservation was located on level 3. That room didn't have up any blinds, curtains, siding on the walls, and the refrigerator wasn't running. The elevator wouldn't go to the 2nd floor. We had to use the stairs only since the button wouldn't work. The refrigerator in my 2nd room didn't stay running so I lost my foods I put in the refrigerator. Then I was moved into the 3rd room just in one night stay. Cats are not allowed even though it states dogs and cats are able to stay. The owner was called four times by the 3 different people.
Stayed 3 nights in Apr 2026

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
NEW. They have some things to figure out. Front desk is ONLY open 8-8. After 8 if you need anything call. They will CHARGE you for responding. No idea how to check in after 8. No ice, no coffee. They have induction cooktop - which means you must use special cookware. They provide NOTHING. No cookware, utensils, dish soap, etc. Hotels.com price listed price is about $50+ less than our credit card charge. No idea of upcharge as they did not provide a receipt. Hotel itself is new and clean. It is secure, as you need a room key to get into lobby and again to access entry into the actual hotel itself. They have great potential, give them a while to figure things out.
Stayed 1 night in Apr 2026

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked a reservation through Hotels.com and got there the night of and they told me to cancel my booking…that they were already booked up. Not sure what was going on. I wished they would have contacted me before I drove all day to get there. I had to call Hotels.com to cancel the reservation with the hotel.
Stayed 1 night in Apr 2026

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place at a very reasonable price. The manager that was on duty was very friendly and helpful! My only complaint is that the rooms could use some paper towels or additional toiletries. Those items are always appreciated when you’re only staying a day or two and don’t want to have to purchase them to get through. Other than that, I have no complaints and would definitely stay again! Again, I can’t say enough about the manager and how pleasant he was. His attitude and friendliness made the atmosphere very warm and welcoming. I sincerely hope the company recognizes his efforts and appreciates his contributions because it truly is rare to see nowadays, unfortunately! 😊
Stayed 2 nights in Apr 2026

6/10 Okay

Michael, Pittsburgh

Stayed 5 nights in Mar 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As of Jan 2026 this property is new.
Stayed 1 night in Apr 2026

8/10 Good

H.R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN! Room was spacious, appeared brand new! Bed comfortable. Temp perfect. Small electric two burner stove top, microwave, full apprtment size fridge. :-( Room was too bright at night as window blind allowed light, microwave clock added excessive light :-( No carpet in rooms. Listen to moving furniture noise traveling easily.
Stayed 1 night in Apr 2026

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice brand new hotel, large room, great location, great staff. The rooms could use plates, silverware, pots, pans etc. It got the ability to cook with a stove but nothing to cook with. No breakfast, only coffee and no ice machine.
Stayed 1 night in Apr 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities have just recently opened and they are very nice amenities for an extended stay. It is an exceptional value for the price. We would definitely return. Very convenient location in the Cleveland and Chattanooga areas. We had one small issue with the AC unit but that was soon resolved. They are working out the issues of a new facility. No complaints!!!
Stayed 2 nights in Mar 2026

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

8/10 Good

Lacitika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is fairly new, excellent front desk clerk— but this hotel has ZERO amenities. Coffee is only available after 5am— and that is it. Has a nice Kitchenette room, but no dishes, no water in fridge, no coffee pot in the room, and they only have us four towels and two wash cloths. Really— only a passing through place but you need to have everything with you. The fitness center was nice. There is filtered water on there but no cups Lobby closes 8pm to 7am so make sure you keep your key handy to get in!!
Stayed 1 night in Mar 2026

6/10 Okay

Rebecca

Stayed 1 night in Mar 2026

10/10 Excellent

Emily

Stayed 1 night in Mar 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kamryn was a sweetheart. He was accessible if we needed anything, but we didn’t. Only stayed one night. Nice size room and nice size bathroom.
Stayed 1 night in Mar 2026

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, hotel still smells new. However there is no ice machine that I could find.
Stayed 2 nights in Mar 2026

6/10 Okay

durel

Stayed 28 nights in Jan 2026

10/10 Excellent

LISA

Stayed 1 night in Feb 2026

2/10 Terrible

Vicki

Liked: Cleanliness, staff & service
Disliked: Amenities
This is a new property. The place was immaculate. The only negative I have is the walls and floors are extremely thin so I was woken at all hours by TV and conversations. On my departure the downstairs guest called and asked me to walk quieter. I explained to them that I was departing and there was no carpeting and I wasn’t literally stomping around. There is no one at the desk at night and therefore people call ur room to complain . Would not recommend this for any extended stay of you are using it for work and do not want to be disturbed. The front desk was super helpful when it was staffed.
Stayed 2 nights in Feb 2026

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Rand new room. Room was clean. Front desk attendant very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It’s all brand new staff was wonderful. I will definitely stay there again.
Stayed 1 night in Feb 2026