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5.0 out of 5

"Really lovely, clean hotel, rooms were really big and so was the bathroom, breakfast was amazing and the staff at breakfast also, these girls are love ... " More

By a verified traveller on Mon 09 Oct 2017

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Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€110* Per night/room 7 May - 8 May

Classic Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Grand Hotel Italia, you'll be within walking distance of Hungarian Reformed Church. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from National Theatre and a few minutes from Palace of Justice
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee

Grand Hotel Italia ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Italia

Everyone (4)
5 out of 5
Really lovely, clean hotel, rooms were really big and so was the bathroom, breakfast was amazing and the staff at breakfast also, these girls are lovely, really hardworking and really friendly. We arrived at 3am with a baby, the room was ready, the only slight misunderstanding was about breakfast times, the receptionist told us it's from 7:30 to 11:00am (maybe because it was so late at night/early in the morning), but we arrived at 10:40am and they were closing already (turns out it's 7am to 10:30 actually, it even says it outside the breakfast room), but the breakfast staff were helpful and brought us some warmed milk for my daughter and an omelette etc. Overall we had a great time and will return!

Posted by on 9 Oct 2017

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5 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Posted by on 9 Jun 2019

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5 out of 5
Wochenendaufenthalt auf eine Hochzeit in dasselbe Hotel

Posted by on 24 Sep 2018

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5 out of 5
sehr angenehme Atmosphäre, edle Einrichtung und Ambiente. sehr nettes Personal und gutes Essen

Posted by on 8 May 2018

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Property Features

Grand Hotel Italia offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Grand Hotel Italia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Cluj-Napoca hotel is smoke free.

  • 187 guestrooms or units
  • 10 levels
  • Conference rooms
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cluj-Napoca Station (5.3 km / 3.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Italia offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Cluj-Napoca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Grand Hotel Italia has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, DOLCE VITA BEAUTY&SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel Italia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for RON 49.5 per day.

Pet Policy

  • Pets: RON 39.6 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 7 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately RON 75 for adults and from RON 75 for children
  • Airport shuttle fee: RON 83.70
  • Airport shuttle fee per child: RON 83.70
  • Self-parking fee: RON 10 per day
  • Pet fee: RON 39.6 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: RON 49.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Italia Cluj-Napoca
  • Grand Italia Cluj-Napoca
  • Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
  • Grand Hotel Italia Cluj County/Cluj-Napoca
  • Grand Hotel Italia Hotel
  • Grand Hotel Italia Cluj-Napoca
  • Grand Hotel Italia Hotel Cluj-Napoca

You should know

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.