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Hotel Coacalco

2.5 star property

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Photo gallery for Hotel Coacalco

A hotel room with two beds, a small table, two chairs, a TV, and a door with the number 201.
A parking garage with a white car parked near a 'No Pate' sign, yellow directional arrows on the floor, and a 'Circulacion' sign.
A reception area with a counter, glass windows, and various signs including a Wi-Fi symbol.
An elevator in a lobby with marble walls and a tiled floor.
A multi-story building with a colorful facade, a central entrance with steps, and a dragon mural on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Avenida Vía José López Portillo, Coacalco de Berriozábal, MEX, 55714
  • Place, Plaza Coacalco
    ‪2 min walk‬
  • Place, Coacalco Power Center
    ‪12 min drive‬
  • Place, Centro Las Américas
    ‪14 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Room

A hotel room with a bed, bedside tables, a small table with chairs, and a window with curtains.

Junior Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Double Room

A hotel room with two beds, a TV, a mirror, and a bathroom visible through an archway.

Family Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Habitacion Junior AC

A hotel room with a bed, bedside tables, a small table with chairs, and a window with curtains.

Habitacion Junior AC

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About this property

Hotel Coacalco

Along with a 24-hour front desk, this smoke-free hotel has a garden and free self parking. Housekeeping is available on request.
Hotel Coacalco offers 98 accommodations. 40-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Coacalco, you're just a quick walk from Plaza Coacalco. You'll find features like free self parking.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include an elevator
  • Just a 4-minute walk from Plaza Coacalco and 10 minutes by car from Centro Las Américas
As a guest of Hotel Coacalco, you'll find a garden and an elevator. The front desk is open around the clock. Self parking is free.

This Coacalco de Berriozábal hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Coacalco

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Inmobiliaria Lisboas SA

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Coacalco Hotel
Hotel Coacalco Coacalco de Berriozábal
Hotel Coacalco Hotel Coacalco de Berriozábal

Hotel Coacalco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 85 reviews
Rating 8 - Good. 27 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 11 out of 85 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelangelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s next to the highway, faster travel to places
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. More like the you do you, I do me place. Staff is accommodating.
Stayed 7 nights in Nov 2024
Verified review

4/10 Poor

Celso Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Oscar

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
...
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Michael Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs. No hot water.
Stayed 7 nights in May 2022
Verified review

8/10 Good

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta aire acondicionado
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuve una experiencia terrible en este hotel. La habitación estaba extremadamente fría y no había cobijas adicionales disponibles, lo que hizo muy incómodo poder dormir. Intenté llamar varias veces a recepción para pedir ayuda, pero nadie contestó. El servicio al cliente fue completamente inexistente. Incluso tuve que buscar otro hotel para poder quedarme. En general, fue una estancia muy frustrante y no recomendaría este lugar a nadie.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para estacionarse, lugar limpio. Solo olor a cigarro en el pasillo. Pero en general bien.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hubo terrorismo en la zona y no pude llegar el dia 22 de febrero
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Viridiana

Liked: Cleanliness, amenities, property conditions & facilities
Fue súper cómodo, lo único es que nosoteos fuimos porque teníamos un torneo con nuestros hijos de 10 y al entrar hay muchos accesorios sexuales jaja
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En principio cuando marcas para verificar la reservacion solo te dicen de forma despota A SI Y cuando llegas y lo primero es un aroma a padrido desgraciadamente me retire antes de que se cumpliera mi reservacion Peraimo servicio y personal despota
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Todo bien solo que no servía el aire acondicionado
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Adan

Liked: Cleanliness, staff & service, amenities
El personal fue amable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Betsabé Asarela

Liked: Cleanliness, amenities, property conditions & facilities
muy agradable, limpio y comoda
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Yoharet

Liked: Cleanliness, staff & service
El baño tenía un olor un poco extraño, todo lo demás estaba muy bien y limpio
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Ana Lidia

Liked: Cleanliness
Disliked: Staff & service
No es un hotel familiar
Stayed 1 night in Oct 2025
Verified review

8/10 Good

ABRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al ser un hotel de paso entra gente de servicio escort, por lo tanto es muy inseguro, aparte hay ruido toda la noche por la entrada y salida de esta gente
Stayed 1 night in Sep 2025
Verified review

8/10 Good

oscar

Cumple

Para la zona y para lo que requerimos fue suficiente. Fuimos a trabajar cercano y ese hotel con M, No es para algo turístico.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el costo estuvo muy bien, pero huele mucho a cigarro en el pasillo y en la habitación
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jesus David

Fue buena cómoda
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

misael

Liked: Cleanliness
Todo bien
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fue para nada agradable el personal
Stayed 1 night in Aug 2025