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NH Coatzacoalcos

3.0 star property

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Photo gallery for NH Coatzacoalcos

Lobby
Interior entrance
Business centre
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Av De Las Palmas 2, Col. Paraiso, Coatzacoalcos, VER, 96558
  • Place, Veracruzana University
    ‪7 min walk‬
  • Place, Malecon de Coatzacoalcos
    ‪8 min walk‬
  • Place, Centro de Convenciones Coatzacoalcos
    ‪17 min walk‬
  • Airport, Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Premium bedding, down duvets, minibar, in-room safe

Standard Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (Extra Bed 2 adults + 2 children)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Extra Bed 2 adults + 2 children)

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room (Extra Bed 4 adults)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Extra Bed 4 adults)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room (Extra Bed 4 adults + 2 children)

Premium bedding, down duvets, minibar, in-room safe

Standard Triple Room (Extra Bed 4 adults + 2 children)

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room (Extra Bed 6 adults)

Premium bedding, down duvets, minibar, in-room safe

Standard Triple Room (Extra Bed 6 adults)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

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Interior detail
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About this property

NH Coatzacoalcos

A restaurant, a coffee shop/cafe, and a business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
NH Coatzacoalcos offers 104 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Coatzacoalcos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

During your stay at NH Coatzacoalcos, you're just a quick walk from Veracruzana University. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Within a 15-minute walk of Veracruzana University and Pemex Petrochemical General Office
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly NH Coatzacoalcos also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available.

This 3-star Coatzacoalcos hotel is smoke free.

The hotel hosts a free manager's reception daily.
NH Coatzacoalcos has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 295 to 325 for adults and MXN 295 to 325 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 to 325 for adults, and MXN 295 to 325 for children
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hotel Nh Coatzacoalcos
Nh Hotels Coatzacoalcos
NH Coatzacoalcos Hotel
NH Coatzacoalcos Coatzacoalcos
NH Coatzacoalcos Hotel Coatzacoalcos

NH Coatzacoalcos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 430 reviews
Rating 8 - Good. 109 out of 430 reviews
Rating 6 - Okay. 68 out of 430 reviews
Rating 4 - Poor. 30 out of 430 reviews
Rating 2 - Terrible. 36 out of 430 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Good facility, nice staff, good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente !!!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a really good stay ,, tnk's
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great only need switch the coffee brand because tastes like old and burned
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to rest
Stayed 1 night in May 2025
Verified

6/10 Okay

Andrew

Disliked: Amenities, property conditions & facilities
This hotel is over-priced and low-quality. While the staff was nice, the property was run-down and faulty.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again.

Clean, comfortable bed. friendly staff.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities
Staff was nice . Place wasn't that. The place was run down. The shower was bad.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

JOSE ANTONIO

Disliked: Property conditions & facilities
Terrible!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

José Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

FRANCISCO

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room smelled awful as soon as I walked in — a mix of old, dirty, and smoky odors. The towels were extremely worn out, falling apart, and no longer white. Although the room was clean, it desperately needs maintenance: rust in several areas, peeling vinyl flooring, and a bathroom in poor condition. There was also no hot water. The most disappointing part was the attitude of the front desk and restaurant staff. The only positives were the food and the basic cleanliness of the room, despite its very outdated condition.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diana Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

alejandro

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Apr 2025
Verified

8/10 Good

Carlos

Liked: Staff & service, amenities
The hotel is nice but it is showing its age, the only issue I had was that my room was not ready, I arrived at 540 pm and had to wait till 630.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

jose luis

K
Stayed 1 night in May 2025
Verified

4/10 Poor

Yesica

Disliked: Staff & service
My reservation had to be reentered in system. I requested a king or queen single bed. The attendant asked which I preferred double or 1 bed. I replied. One bed. Gave me the key and it was a double bed room. I went down to clear it up. She gave me a king bed but the ac had a wet towel under it. Only had one towel for my husband and I. It was not a great check in. Towels were not very white. Bathtub was a bit slippery could use a plastic shower mat option. Which didn’t.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
It was just ok. but the best option in the area for my needs. I will most likely stay at NH Coatz if i am made to return to Coatzacoalcos.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Cristhian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor conditions and facilities in general. Front desk Staff could be a bit friendlier and more supportive, invoicing process when checking in/out was not clear/easy enough. Security guys on the other side were kind and friendly.
Stayed 1 night in May 2025
Verified

4/10 Poor

JC

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Doesn’t exist any kind of maintenance
Stayed 1 night in Aug 2025