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Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5.0 star property

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Photo gallery for Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

3 outdoor pools, pool umbrellas, pool loungers
Exterior
In-room safe, blackout curtains, travel cot, free wired Internet
2 bars/lounges, swim-up bar, poolside bar
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Long Cay Beach
    ‪12 min walk‬
  • The Boiling Hole
    ‪6 min drive‬
  • Highland House
    ‪7 min drive‬
  • Cockburn Harbour (XSC-South Caicos)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Suite, 1 King Bed with Sofa bed, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Deluxe Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Deluxe Room, 2 Queen Beds, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Grand Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Lanai, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Grand Room, 2 Queen Beds, Lanai, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Superior Suite, 1 King Bed with Sofa bed, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Lanai, Ocean View (Ground Floor)

In-room safe, blackout curtains, travel cot, free wired Internet

Suite, 1 Double Bed, Lanai, Ocean View (Ground Floor)

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Suite, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Premier Suite, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Balcony, Ocean View

In-room safe, blackout curtains, travel cot, free wired Internet

Superior Suite, 1 Double Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

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About this property

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

Luxury hotel on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Salterra has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos , you're just a quick walk from Lucayan Archipelago. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus 3 outdoor pools.
  • Free WiFi in some public areas
  • Enjoy Caribbean cuisine while dining at Regatta
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to aromatherapy, hot stone massages, or facials at The Spa at Salterra
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, complimentary bicycles, and hiking/biking trails
  • 9 minutes by foot from Long Cay Beach and a 4-minute drive from The Boiling Hole
  • Free airport shuttle service
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness center and a garden. A complete renovation of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  was completed in December 2024.

This 5-star Cockburn Harbour hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Regatta - This restaurant specializes in Caribbean cuisine and serves breakfast and dinner.
Cobo Bar & Grill - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Flamingo Café - This café serves light fare only. Open daily.
Brine - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Sisal Bar - This cocktail bar serves light fare only. Open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:30 AM to 7:00 PM on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Brine
  • Cobo Bar & Grill
  • Flamingo Café
  • Regatta
  • Sisal Bar

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Books
  • Designer stores
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via airplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by airplane or boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

9.4/10

Cleanliness

6.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LeAndre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying here is absolutely amazing and I couldn’t have planned this trip better myself so thank you for this resort for making it a 10 out of 10 experience
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has only been open for a few months. It is stunning and decorated so beautifully and tastefully. The grounds are amazing and the water was perfect. Since they have only been open a few months I think they are still working out the kinks. The staff is wonderful, so friendly and polite but sometimes they were not sure what things were or where they were or if they could make a certain drink. It wasn’t a big deal because everyone was so nice. I would love to go back again once they have it all together.
Stayed 5 nights in May 2025

2/10 Terrible

Vicki

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not at all as advertised - there is no gym, no spa, the food is not high quality and some of the rooms don’t even have curtains. Only a few if the restaurants are functional. The service is slow and it is misleading to describe it as a luxury hotel. I have lost trust in Marriott and Expedia.
Stayed 5 nights in Mar 2025