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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, University Of Idaho Research Park
    ‪3 min drive‬
  • Place, Stateline Stadium and Speedway
    ‪5 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jean

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Sheryl

Stayed 1 night in Jul 2025

6/10 Okay

Jaren

Nothing was bad, nothing was amazing. It was pretty midline for a hotel rook
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence.

Great experience! Nice continental breakfast. Not too far from Silverwood theme park. AC made the room so comfortable. Will come here again to try the pool. We didn’t have time but looks nice!
Stayed 3 nights in Jul 2025

2/10 Terrible

Davianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Left as soon as we arrived. Crowbar marks on doors and filthy!
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sally, Renton

Travelled with family, Travelled with pets
Disliked: Staff & service
We pre booked and prepaid for the hotel stay for July 11-14th. Upon arrival and a few hours after checking in, we needed to cancel. We were willing to pay for the first night even though we didn’t even stay and had checked out a few hours after checkin. The front staff stated that since we had prepaid we would need to negotiate with Expedia and the General Manager. I called a few times between Expedia and the hotel and was told to let Expedia negotiate it. A week went back and the General Manager refused to refund the cancellation. Here’s a lesson to folks, don’t stay at Sure Stay Post Falls or don’t pre-pay through Expedia. Typically you can cancel and only be responsible for a night of the stay. We won’t be referring this hotel to family or friends for our future stays in town. The one positive was the lady in the front desk was friendly and as helpful as she could be.
Stayed 3 nights in Jul 2025

8/10 Good

Allan

Liked: Staff & service, amenities
Room was nice, lobby was very nice. The elevator was dirty and room doors let in to much noise from the hallway. Why is the doorway for the elevator so small?
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Debra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility and grounds in good condition. No aimless people wondering about.
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Staff & service
Bed sheets were beyond worn out and there was hair in the shower. I’ve stayed at worse but the place needed some repair. Overall for a quick night stop on the road it’s doable but it’s not luxury by a long shot.
Stayed 1 night in Jun 2025

10/10 Excellent

Alena

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Jesssica

Travelled with family, Travelled with group
Disliked: Amenities
The hotel was clean, and front staff were friendly. The breakfast was mediocre. We stayed 3 nights, and the ONLY change was from sausage to bacon. No waffle maker. And they don't have enough breakfast room seating for the guests, leaving many people standing to eat. The floor in all of the rooms is a cheap laminate, so you can hear anyone above & next to you walking around all night, making it difficult to sleep. We do a lot of traveling and overall, we would likely try different future lodging.
Stayed 3 nights in Jul 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for what we paid. Clean and friendly.

Nice place for what we paid. Clean where it matters, nice staff, everything seems to work. Only issue is they need much better blinds. I wake up real early, but my wife and kid do not and even with blind closed our room was like daylight by 4:45 AM. Also odd but whenever I stay in this town by room keys to to be reprogrammed all the time. Not just here at all. We stay in the area one a year and happens everytime if Post falls. Travel a lot and this is only city it happens in.
Stayed 3 nights in Jul 2025

8/10 Good

Clifford R

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, easy, felt safe and the bed was really comfortable!
Stayed 1 night in Jul 2025

8/10 Good

Jack

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
A hot breakfast was available across from the lobby. - The lack of a working fan left the bathroom mirror fogged up. The thick window shades kept out the morning sunlight.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The property was overall excellent. The Staff were helpful. I just had a problem with the 1 Set of washer and dryer for the entire property. Plus, you couldn’t control the time on the dryer. You just had to guess the time and power.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joel

Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, they went the extra mile on all our request whether it was a room change, or resetting the e-cards or helping us to better understand what appeared to be an additional charge. Room 250 was quiet and clean.
Stayed 3 nights in Jul 2025

4/10 Poor

Esther

Stayed 2 nights in Jul 2025

10/10 Excellent

josue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Brandon

Stayed 1 night in Jul 2025