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SureStay Plus Hotel by Best Western Post Falls

Property class: 2.5

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Business centre
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪12 min walk‬
  • Place, Woodbridge Park
    ‪2 min drive‬
  • Place, Silverwood Theme Park
    ‪28 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪48 min drive‬

Room options

Pet Friendly Queen Room

  • Sleeps 2

Pet Friendly King Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Suite with Mountain View and Walk in Shower

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pet Friendly Accessible Two Queen Room

  • Sleeps 4

Pet Friendly Accessible King Room

  • Sleeps 2

Pet Friendly Two Queen Room

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Post Falls

An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and spring water baths.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Fred

Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Stayed 4 nights in Dec 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places.
Stayed 1 night in Jan 2026

2/10 Terrible

Elissa, Spokane Valley

Business traveller, Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The “renovations” done to this hotel have ruined it. I’ve stayed here a few dozen times over the last few years and will never return. They have horrible giant rain showers that make keeping your hair dry almost impossible. The new shower fixtures are not installed right and you can’t get hot water without pulling up constantly on the handle, then the tub isn’t functional since you can’t plug the water. The room is dark and has yellow lights over the sink so you can’t put makeup on properly. The desk has no lights. There’s paint spilled on the new floor. The towels are in an awkward basket on the door by the door. The sink has almost no countertop making it very hard to take out or put in contacts. The space has been made non functional all so it looks good in a picture. My shower experience was the worst Ive ever had in a hotel and I once had to bath out of a bucket with water I heated on a stove. Plus the hotel has major structural issues in the front rooms but they have been covered up by the low end face lift.
Shower monstrosity
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, room comfort
Yes to both. Very friendly and helpful front desk!
Stayed 1 night in Jan 2026

10/10 Excellent

Rodric, Helena

January 2026 update: There is demolition and construction going on in the lobby. Breakfast has been moved to a temporary area. The rooms in the back section are closed for construction. Property will be renamed to Comfort Inn.
Stayed 1 night in Jan 2026

10/10 Excellent

Jesse

Stayed 1 night in Dec 2025

10/10 Excellent

Marlin

Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Dec 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms for the older building. Worked well for a quick night passing through.
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Kell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Very peaceful and quiet. Has everything you need
Stayed 2 nights in Dec 2025

6/10 Okay

FREDERICK, SPOKANE

Stayed 1 night in Nov 2025

6/10 Okay

Laurie and Fred

Liked: Cleanliness, staff & service
Updated rooms look nice, however are not very functional. “Barn door” style bathroom door leaves no privacy and is clunky. Shower faucet is difficult to operate. There aren’t any soap holders in the shower. Towels are flimsy and like sandpaper. Pillows are tiny and flat. On a positive note, staff was friendly, and the mattress was comfy
Stayed 3 nights in Nov 2025

4/10 Poor

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

6/10 Okay

Tim

Liked: Staff & service, amenities
Disliked: Cleanliness
It was an okay place to spend the night. The room was clean except for the vent over the shower that had deep gunk climbing out of the vent.
Stayed 1 night in Nov 2025

2/10 Terrible

Aidan

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was fine however after booking a pet friendly room and not being notified that pets had to be declared at check in I was charged an additional fee.
Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Stayed 2 nights in Nov 2025

6/10 Okay

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Luke

Travelled with group
Disliked: Cleanliness
It’s like they painted over a smoked filled room and you could still smell the smoke. The bed was comfortable though at least.
Stayed 1 night in Oct 2025