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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Enjoy meals in the spacious kitchen with a large island and stove, adjacent to a dining area with a long table.
Relax in a stylish waiting area with comfortable seating, a bookshelf, and a potted plant.
Guests can work and stay connected in our business center, equipped with a reception desk, computer, telephone, printer, and fax machine.
Relax in this stylish room with a blue sofa, striped armchair, and side table.
Two single beds with matching headboards and footboards, a desk, and a chair are featured in this stylish room.

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • University Of Idaho Research Park
    ‪3 min drive‬
  • Stateline Stadium and Speedway
    ‪5 min drive‬
  • Hauser Lake
    ‪9 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/game room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 1018 reviews
Rating 8 - Good. 319 out of 1018 reviews
Rating 6 - Okay. 197 out of 1018 reviews
Rating 4 - Poor. 123 out of 1018 reviews
Rating 2 - Terrible. 78 out of 1018 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. They helped make our stay very pleasant.
Stayed 2 nights in Apr 2025

8/10 Good

Bonnie, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was filthy! Phones in rooms did not work and desk clerk was not concerned about this at all! The facility was poorly maintained, tub stained, toilet paper holder falling off wall. Carpet had holes in it. Chair in room had holes in it.... dirt in corners and along walls. Phone in room did not work and desk clerk aware but inconcerned... Before Expedia has a facility on their list of hotels i think you should be aware of conditions!
Stayed 1 night in Feb 2025

6/10 Okay

LORI

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great breakfast, good stay

Stayed 1 night in Apr 2025

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has always been great
Stayed 1 night in Apr 2025

10/10 Excellent

Mingyin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to my customer's address, so it is very convenient. All the waitresses are friendly. It is easy to get food near this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessie, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and extremely helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ollie on the desk was great. Great location for where we needed to be.
Stayed 2 nights in Mar 2025

8/10 Good

Cristina, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the area for a week. Staff was incredibly thoughtful and kind. The breakfast was a big deal for me and I thought it was better than most places! I used the heated pool everyday and had it mostly to myself. My room always was kept clean and restocked. Located near some gas stations and truck stops, which I liked having right across the street despite some noise. Overall, great experience.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rudy, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was excellent and help me zip up my dress for an event.
Stayed 1 night in Mar 2025

2/10 Terrible

Tirrell, Renton

Stayed 2 nights in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the water wasn't hot enough when I took my shower.
Stayed 1 night in Mar 2025

8/10 Good

Laurie and Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Devin

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Raili Lensmann, Tacoma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities
Great breakfast. Friendly front desk people.
Stayed 3 nights in Mar 2025

4/10 Poor

Jerry

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The staff was nice. Got double charged for the room. The room was in sad need of maintenance and repairs. Bed was clean and properly made.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Old and rundown.
Stayed 1 night in Mar 2025

2/10 Terrible

rachel

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Courtney

Stayed 1 night in Mar 2025

4/10 Poor

Corey

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The whole time we stayed none of the outdoor trash was changed (overflowing) cigarette cans full with butts all over the ground, dog poop everywhere
Stayed 1 night in Feb 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Feb 2025