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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Executive Two Bedroom Penthouse | Living area
Lake
1 bedroom, individually decorated, individually furnished, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪7 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 3 bedrooms
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Terrace Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Terrace Hotel Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Deluxe Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

1 bedroom, individually decorated, individually furnished, desk

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

8.4 out of 10
Very good
(68 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive two bedroom apartment

1 bedroom, individually decorated, individually furnished, desk

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Big Banana Fun Park. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to facials, reflexology, or body treatments at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Reviews

Pacific Bay Resort Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Brooke Patrice Erin

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced for quality of hotel

Rooms need renovating, room had no heating during winter which made the room very cold. Bed was the most uncomfortable hotel bed we’ve ever slept in. Charged $30 for a 1 hour leave check out with a baby. Have travelled all over the world and have never been charged this for a 1 hour late check out. We also arrived at 10pm the night before. Nice property grounds that’s the only nice part.
Stayed 1 night in Jun 2025

8/10 Good

Mary-Anne

Good stay
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay for one night. Clean room and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
To old
Stayed 1 night in May 2025

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very run down, the room we had badly needs a revamp. Old furniture, furniture worn, bed certainly needs replacing. Loud ac., motor roaring on the balcony. Old ac. Cleanliness was good. Not sure if this is right for all the rooms, we paid $179 with a holding fee of $150 which they say we have back in 48 hours! Not happy about that. Dinner at the resort was ok, pizza was good, had trio of dips which was nice but bread was burnt and tasted burnt! Grounds are nice, looks 5 star on the outside. Needs money injected into the Resort.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
It was everything I expected, no complaints
Stayed 1 night in May 2025

8/10 Good

Troy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet stay staff geeat
Stayed 1 night in May 2025

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Place was pich black at 6pm. Ordered take away and was violently sick with vomiting and gastroenteritis. Which we cleaned up then they took our bond of $150 to clean carpet on a hotel room!!!! Craters in road you could lose your car in them!!!!
Stayed 2 nights in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area great food!!
Stayed 1 night in May 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was short but sweet. Will definitely be back next time we head down the east coast again
Stayed 1 night in May 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, the only drawback was the lack of table service in the restaurant I would have expected from a resort. The self service QR Code system was not easy to use.
Stayed 1 night in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings
Stayed 2 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good , clean , will stay again 👍
Stayed 1 night in Apr 2025

10/10 Excellent

Rokeya

Stayed 1 night in May 2025

8/10 Good

Caterina

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. A little noisy between rooms. But no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Christi

Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveller
Very dated and the unit needed a lot of repair work, hadn’t been touched since the 80’s
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay. The golf course and putting green is very enjoyable. If the pools were heated that would have been a lot better, the water was freezing.. even the spa wasn’t warm for the kids. Besides that great spot! We will be back.. thank you
Stayed 3 nights in May 2025