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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

Exterior
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lake
Terrace One Bedroom Apartment | Living area
Executive Two Bedroom Penthouse | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Solitary Island Aquarium
    ‪3 min walk‬
  • Place, Big Banana Fun Park
    ‪9 min walk‬
  • Place, Diggers Beach
    ‪16 min walk‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

8.4 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

8.8 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • 1 bedroom
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

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About this property

Pacific Bay Resort

Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Big Banana Fun Park. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, manicures and pedicures, or massages at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the beach and the helpful staff
  • 9 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1006 reviews
Rating 8 - Good. 320 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is a little outside Coffs Harbour but no issue if you have a car. Overall the grounds are nice and well kept, but the room itself was a little dated, albeit it we had a comfortable nights sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Great restaurant and eating areas. Will be back for sure.
Stayed 1 night in Dec 2025

10/10 Excellent

KYUNG

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well appointed. The view was amazing.
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Disliked: Property conditions & facilities
Unable to sleep due to poor quality uncomfortable bed and noise from air conditioning
Stayed 1 night in Dec 2025

4/10 Poor

Terrence

Disliked: Cleanliness, property conditions & facilities
The property was very dated!
Stayed 1 night in Dec 2025

8/10 Good

Aashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room wasn’t that nice as shown in picture. Need to upgrade room as shown in picture
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Dec 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
Room very ordinary. Nice view of the golf course. Staff very unfriendly. My wife first noticed when she went to reception to request more body wash for the bathroom - abrupt and arrogant response. Then on our departure two days later, it was pouring with rain and we had to take our bags to check out at reception some 50 metres or so from our apartment building. Shortly after 10.00 am reception called the room to tell us we were late to check out. We explained that we were waiting for a break in the rain. They responded that if we did not come to check out, they would charge us another night. I asked if there was a golf buggy available to get us to reception as I had seen them on site. The response was that they do not provide buggies and repeated the threat of an additional charge. We had to run through the rain with our bags to avoid the threat. No service culture there at all. How difficult would it have been to simply ask us to please come to reception as soon as we can when there is a break in the rain.
Stayed 4 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay .
Stayed 1 night in Dec 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 2 nights in Dec 2025

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
The room was difficult to find and on arrival we were told that there would be limited bar and restaurant facilities due to a private party. This was disappointing and inconvenient as the resort is too far away from town to walk anywhere else to eat. There was no safe in the room.
Stayed 1 night in Dec 2025

8/10 Good

Karim George

Business traveller
Liked: Cleanliness, staff & service
nice but disappointed i wanted a extra night and the price 3 time the amount
Stayed 1 night in Nov 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Signage to rooms located external to the main block were poor and difficult to follow; no lifts so stairs needed to be navigated to access rooms and this is not made known when checking in. Bar closed at 10:00 p.m. with last orders at 9:30, not congruent with people holidaying and wanting to wind down after dinner. Room was dated
Stayed 1 night in Nov 2025

4/10 Poor

Kenneth Van Den

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property's units, I believe are privately owned. We stayed with family (2) rooms. Their "penthouse was disgusting and falsely presented online. If it was cleaned it wasn't done to a standard. While our apartment was reasonably clean the bedroom TV was small, not all channels were available. The bathroom tap had server water hammer so had to be careful that we didn't wake anyone up. The room felt very old and used and in need of a make-over to bring it up to what people expect and would want to come back to in the future. Until then, there are other excellent locations available.
Stayed 3 nights in Nov 2025

8/10 Good

Verified traveller

Stayed 1 night in Oct 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a good size with a balcony. Only there overnight but the grounds and amenities looked amazing. Would be a great resort to spend a few days in.
Stayed 1 night in Nov 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Clean, comfortable and convenient. Lovely food.
Stayed 1 night in Nov 2025

6/10 Okay

Kathleen

Travelled with group
Disliked: Property conditions & facilities
The room was is a very old state. Needs a refurbishment in room 1103. Mattress was very hard. A bit disappointed. Staff were very helpful in restaurant for breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Alieshia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time. The room clean and the amenities clean and well accessible. One issue we had was the cheese platter which was three roughly cut and placed pieces of cheese and an abundance of trail mix that had been thrown on which covered some of the cheese and the quince paste also, so we had to pick the nuts and salts as off the cheese which was effecting the flavours.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynne

Stayed 1 night in Nov 2025

6/10 Okay

Therese

Room was outdated and musty smelling. Needs an upgrade
Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, all amenities stacked and ready for use. As you would expect in a classy resort like this, the staff were exceptional.
Stayed 1 night in Nov 2025

10/10 Excellent

Bree

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean and neat and the facilities are amazing
Stayed 3 nights in Nov 2025