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Standard Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€87* Per night/room 19 May - 20 May

Terrace Two Bedroom Dual Key Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Solitary Island Aquarium. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to aromatherapy, manicures and pedicures or massages at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 10 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach

Pacific Bay Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pacific Bay Resort

Couples (1)
5 out of 5
Perfect

Posted by on 5 Mar 2024

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Property Features

As a guest of Pacific Bay Resort, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 7589 square feet (705 square metres) and includes a conference centre. A children's pool, a fitness centre, and a steam room are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis. This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Conference rooms
  • 7589 sq ft of conference space
  • 705 sq. m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Coffs Harbour Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Private balcony or patio
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Bayside Bar & Grill – Overlooking the golf course and garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Ziplining nearby

Spa Services

Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11 PM
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 26.5 for adults and from AUD 17.5 for children
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Coffs Harbour Pacific Bay Korora
  • Novotel Coffs Harbour Pacific Bay Resort Korora
  • Novotel Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay
  • Novotel Pacific Bay
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
  • Accor Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort
  • Coffs Harbour Pacific Bay
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Coffs Harbour
  • Coffs Harbour Pacific Bay Resort
  • Novotel Coffs Harbour Pacific
  • Accor Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort Hotel
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Resort Hotel Coffs Harbour
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.