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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Deluxe One Bedroom Apartment
Individually decorated, individually furnished, desk, laptop workspace
Aerial view
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪8 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪12 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

32-inch TV with satellite channels

Terrace One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | Living room

Standard Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Hotel Room

Terrace/patio

Standard Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Big Banana Fun Park. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, manicures and pedicures, or massages at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the beach and the helpful staff
  • 10 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

Afrikaans, English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf course and lake immaculate. Accomodation older but very clean. Front desk really helpful. Breakfast good value. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Second time staying Nice and beautiful place.
Stayed 1 night in Jan 2025

10/10 Excellent

Libeth

Liked: Cleanliness, staff & service, property conditions & facilities
would definitely come back
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities

Needs attention and renovation

Parking is very limited. Park on the dirt strip or at reception and walk a distance to your room. For the price for a "hotel room" I expected the room to be serviced. The shower was blocked - not maintained, and the rooms are very tired and in need of renovation. The staff were friendly and the location was very peaceful.
Stayed 2 nights in Jan 2025

8/10 Good

Craig

The check in & out was very easy the staff were very pleasant the room was comfortable would stay here again
Stayed 2 nights in Jan 2025

6/10 Okay

Sharyn

This place looks very tired. For a resort of its size not to have their restaurant open on a Monday was disappointing,
Stayed 1 night in Jan 2025

8/10 Good

Nicole, kambah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stopover for my child and I as we headed up the coast. I picked it because of the location from and to the highway. We got as far has the restaurant for dinner which was great. Will use this place again for a stopover and maybe stay a day or two to use the facilities at the resort
Stayed 1 night in Jan 2025

8/10 Good

Dipshika

Stayed 1 night in Dec 2024

8/10 Good

George

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Service, facilities and surroundings were excellent. The sofa/pull out bed had a musky, damp smell to it, not good.
Stayed 2 nights in Jan 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for families.

2 bedroom apartment. Spacious. Close to beach. Rooftop BBQ area could have been cleaner, had not been swept. Otherwise excellent for golf lovers, good affordable breakfast in cafe, close to shops.
Stayed 3 nights in Dec 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place always book here if staying in Coffs harbour
Stayed 1 night in Jan 2025

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and great facilities.
Stayed 2 nights in Jan 2025

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was not convenient to our room. Thankfully the weather was good and I am strong and healthy to navigate my own luggage to my room along the winding outdoor pathways. Unfortunately, the pond looks more like a cesspool. Not very attractive. The bed was comfortable, but the bedside lighting was appalling.
Stayed 1 night in Jan 2025

10/10 Excellent

Zrinka

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pacific Bay Resort good facilities
Stayed 1 night in Jan 2025

8/10 Good

Sheron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
There was a coffee machine in our penthouse. But no coffee pods. Despite asking reception twice for pods, no one brought any. Bathroom cleanliness was terrible. Rooms weren't vacuumed. Half the blinds were ripped off.
Stayed 2 nights in Jan 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had a nice relaxed feel about it with friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Meal was fantastic - a little bit of distance between accommodation and reception/dining, not ideal in the wet. Room tidy but dated. All staff we encountered were friendly and professional.
Stayed 1 night in Jan 2025

8/10 Good

mary

Stayed 3 nights in Jan 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025