Concierge Plaza la Villa

3.0 star property

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Room options

View all photos for Double Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard

  • 44 sq m
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(23 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Private Bathroom

Junior Suite, 1 Bedroom, Private Bathroom

Junior Suite, 1 Bedroom, Private Bathroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Concierge Plaza la Villa

Hotel in Villa de Alvarez with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Concierge Plaza la Villa offers 60 air-conditioned accommodations with safes and complimentary bottled water. 38-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Villa de Alvarez hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Concierge Plaza la Villa. During your stay, you'll be within walking distance of La Campana Ruins. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Sabores
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Plaza San Fernando and a few minutes from Pinacoteca Universitaria Alfonso Michel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. An outdoor pool, a terrace, and a vending machine are also featured at Concierge Plaza la Villa. Limited free parking is available on a first-come, first-served basis.

This 3-star Villa de Alvarez hotel is smoke free.

Sabores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sabores

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: MXN 300
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 1:00 PM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-in fee: MXN 300 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Concierge Plaza Villa Hotel Villa de Alvarez
Concierge Plaza Villa Hotel
Concierge Plaza Villa Villa de Alvarez
Concierge Plaza Villa
Concierge Plaza la Villa Hotel
Concierge Plaza la Villa Villa de Alvarez
Concierge Plaza la Villa Hotel Villa de Alvarez

Concierge Plaza la Villa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 451 out of 708 reviews
Rating 8 - Good. 189 out of 708 reviews
Rating 6 - Okay. 54 out of 708 reviews
Rating 4 - Poor. 11 out of 708 reviews
Rating 2 - Terrible. 3 out of 708 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, amenities
The room and workers are great. Room key card did not work so we needed help daily to get into our room. I would stay again
Stayed 6 nights in Oct 2025

10/10 Excellent

Jose Carlos, Los Angeles

Stayed 5 nights in Aug 2025

10/10 Excellent

Jose Carlos, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Excelente 100% recomendable
Stayed 6 nights in Oct 2025

6/10 Okay

Mayra

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was small but clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and attentive
Stayed 2 nights in Oct 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay .
Stayed 1 night in Aug 2025

10/10 Excellent

Yahaira, Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

maria elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that makes sure you are well taken care of. This is my 3rd time here and everything was just as good as the first time.
Stayed 14 nights in Jun 2025

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR FAMILY HAVE BEEN STAYING HERE 8 PLUS YEARS. TWICE SOMETIME 3 TIMES A YEAR. NEVER HAD NO PROBLEMS SMOOTH CHECK IN AND OUT. WE LOVE STAYING ON THE FIRST FLOOR BY THE POOL, THEY ALWAY ACCMMODATE US. WE CALL IN ADVANCE TO REQUEST FIRST FLOOR, CRIBS FOR OUR GRANDKIDS. WHEN WE ARRIVE EVERYTHING WE ASK FOR IS DONE. WILL RECOMMEND 1000% PLUS THE BEST PART MY GRANDKIDS ENJOY THE POOL, THE RESTAURANT. DELICIOUS FOOD.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Eriberto

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Hotel was right in the plaza, which is a nice place to walk around in the evening. I got the junior suite. Room was nice, but the only problem is that the neighbors next to the hotel have roosters which kept waking me up at 3 in the morning until I decided to move rooms on the other side of the hotel. Hotel is in a convenient location next to restaurants, shops and banks.
Stayed 7 nights in May 2025

4/10 Poor

Jose Luis

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty toilet…cleaned after informing reception. Roosters next door crowing since 3 AM. A/C did not work.
Stayed 1 night in May 2025

10/10 Excellent

araceli

Stayed 2 nights in Mar 2025

10/10 Excellent

Luisa

Stayed 1 night in May 2025

8/10 Good

Teresa

Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Stayed 4 nights in Apr 2025

10/10 Excellent

emilio

Stayed 1 night in Apr 2025

10/10 Excellent

Rosalie, Denver

Stayed 2 nights in Apr 2025

10/10 Excellent

Gaston

Stayed 4 nights in Apr 2025

6/10 Okay

Sergio

Disliked: Cleanliness
Water temperature for showers was not warm at all
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent for price

Room was very comfortable and clean. Excellent size. A little hot in room, AC leaking out so not working very well but ceiling fan helped. Staff was friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

oscar

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Ricardo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
poor wi-Fi service
Stayed 5 nights in Mar 2025