4/10 Poor
Lidia
Business traveller, Travelled with partner
24 Sept 2025
The blonde girl at the front desk was sweet, I liked her. She was still sweet even when I wanted to cancel my stay, she made sure I was able to get my refund and handled everything professionally. I’ve stayed here at Candlewood a few times and I’ve never had an issue. But I just went on a trip recently to visit family and I couldn’t help how uncomfortable I felt in my hotel room. On the way to the hotel room there was this odor on the second floor it smelt like a mix of if the carpet was all wet and soaked and wet dog the whole floor has a stench. Then when I went to my room I found numerous amount of water cockroaches from the shower to the curtains on the window and even on the table connecting to the fridge. I immediately felt disgusted and I took video to show the lady at front desk to be sure I wasn’t lying, I didn’t want to cause a scene and I’m glad she was able to handle things professionally besides that the parking lot and outside was clean, parking was easy.
Lidia
Stayed 2 nights in Sep 2025














