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Candlewood Suites O Fallon by IHG

2.5 star property

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Photo gallery for Candlewood Suites O Fallon by IHG

Suite, 1 Bedroom
Suite, 1 Bedroom
Suite, 1 Bedroom
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1332 Park Plaza Dr, O'Fallon, IL, 62269
  • Place, O'Fallon Family Sports Park
    ‪19 min walk‬
  • Place, HSHS St. Elizabeth's Hospital
    ‪1 min drive‬
  • Place, St. Clair Bowl
    ‪4 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites O Fallon by IHG

Hotel in O'Fallon with a fitness center and a 24-hour front desk
A fitness center, a business center, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and gas grills.
Candlewood Suites O Fallon by IHG offers 79 accommodations with DVD players and safes. 55-inch plasma televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This O'Fallon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites O Fallon by IHG. During your stay, you'll be close to HSHS St. Elizabeth's Hospital. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 3-minute drive from O'Fallon Family Sports Park and a few minutes from St. Clair Bowl
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites O Fallon by IHG. Self parking is free.

This O'Fallon hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week (maximum USD 150.00 per stay), plus a deposit of USD 150.00 per week
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per week
  • Pet fee: USD 150.00 per accommodation, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Fallon
Candlewood Suites Hotel Fallon
Candlewood O'fallon
Candlewood Suites O'Fallon IL
O'fallon Candlewood Suites
Candlewood Suites Fallon Hotel

Candlewood Suites O Fallon by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 161 out of 400 reviews
Rating 8 - Good. 116 out of 400 reviews
Rating 6 - Okay. 59 out of 400 reviews
Rating 4 - Poor. 32 out of 400 reviews
Rating 2 - Terrible. 32 out of 400 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, amenities
It wasn’t as clean and kept up as I would’ve liked. The beds are old and pretty uncomfortable. Old mattresses. My room was not cleaned well. There were hairs on the floor in the bathroom, as well as the toilet paper roll was near empty.
Stayed 2 nights in Sep 2025

10/10 Excellent

susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
Stayed 2 nights in Sep 2025

8/10 Good

Gwen

Stayed 3 nights in Sep 2025

10/10 Excellent

raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good size suite with a 2 burner stove top, a large microwave, and a large refrigerator. The staff were very friendly and its close to several restaurants. I really enjoyed my stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and clean. It is off the beaten pass but near the restaurants and shopping centers.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities, property conditions & facilities
Safety locks did not work
Stayed 2 nights in Aug 2025

10/10 Excellent

CLIFFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations and price.
Stayed 1 night in Aug 2025

4/10 Poor

Jasmine

Disliked: Staff & service, property conditions & facilities

Locked out room before check out time

The hotel is decent for the purpose which i need. Nothing spectacular about it. Check out time is at noon. I rushed to returned to my room at 1150 to grab my things, only to find the room key had been disabled. There was no one at the front desk as usual and no apologies for the inconvenience as i had to return to desk, back to my car for ID just to get in a room that i had not checked out of nor was i late checking out of
Stayed 2 nights in Aug 2025

2/10 Terrible

KeSean

Stayed 14 nights in Jul 2025

2/10 Terrible

KeSean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is well maintained however, all except one manager, and my house keeper ( Emma I believe) was attentive and actually cared about the comfortability of the guest. Most of the time if you needed anything from the front desk, you would have to call the front desk, which isnt terribly back, if when they finally did come to help, it was valuable service. The customer service just wasn't in line with paying $3500 dollars every 14 days. Night shift was the worst, the person working couldnt simply keep coffee cups in stock, or keep the coffee machine functioning and ready for the next morning, especially early morning workers like me. I wish it was a better experience as I like the area, and the hotel. The last straw for me was to be threatened to file a police report against me when i literally was away from the room at home for 5 nights, which means if I can allow my things to occupy a room while they recieve a free $1000 worth of loding, then having to be responsible for a few hundred dollars wasnt an issue. Better problem solving, critical thinking and common sense needs to be applied.
Stayed 14 nights in Aug 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Jul 2025

10/10 Excellent

Emmanula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Haley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine except we felt the beds were too hard and could hear the neighbors talking and laughing through the connecting door - making it difficult to fall or stay asleep
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in for the night for my wife's birthday around 11:00 pm and went to bed soon after. We woke up to ants crawling on us in the bed, and upon closer inspection of the room once the lights were turned on, we found them in the bathroom, on the kitchenette, and both night stands. Absolutely disgusting. It was also aparent that the bare minimum had been done in cleaning the tub, and even at the cheap price, everything "felt" cheap for what we paid. Would give "0" stars if I could.
Stayed 1 night in Jul 2025

6/10 Okay

Sylvia

Travelled with family and small children
Disliked: Amenities
The lobby, food room, and the hotel rooms need to be updated really bad! I would not pick this again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shawn

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
No hot water
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we entered the lobby it was cluttered with supply boxes that have t been put away after delivery - also clerk advised the water heater wasn’t working and current temp was only about 85. But the bed was comfy and the pillows were awesome !!
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
excellent!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nunya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Melodie

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The room was clean and accommodated my spouse and two pets. The young lady in the evening was very polite, and professional. However, the lady who was on staff at checkout did not give me a receipt for my stay. She stated that since I booked with Expedia I would have to request a receipt from them, which was incorrect. After 2 unnecessary calls, I have my receipt. Their new staff needs more training.
Stayed 3 nights in Jun 2025

8/10 Good

Takhia

Travelled with family
Liked: Amenities
It was great!
Stayed 3 nights in Jun 2025