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Comfort Inn Alton near I-255

2.5 star property

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Photo gallery for Comfort Inn Alton near I-255

Lobby
Lobby
Indoor pool
1 bedroom, iron/ironing board, free cots/infant beds, free WiFi
1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
11 Crossroads Ct, Alton, IL, 62002
  • Place, Robert Wadlow Statue
    ‪13 min walk‬
  • Place, Fast Eddie's Bon Air
    ‪4 min drive‬
  • Place, Argosy Casino
    ‪6 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Alton near I-255

Hotel in Alton with free breakfast and a 24-hour business center
This smoke-free hotel features an indoor pool, a 24-hour business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Change of towels is available on request.
Comfort Inn Alton near I-255 offers 62 air-conditioned accommodations with complimentary bottled water and bathrobes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Alton hotel provides complimentary wired and wireless Internet access. 21-inch LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Alton near I-255. During your stay, you'll be within walking distance of Robert Wadlow Statue. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • 12 minutes by foot from Robert Wadlow Statue and a 1-minute drive from Gordon F. Moore Community Park
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served. Comfort Inn Alton near I-255 also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Alton hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 50 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Alton
Comfort Inn Hotel Alton

Reviews

Comfort Inn Alton near I-255 Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 161 out of 490 reviews
Rating 8 - Good. 159 out of 490 reviews
Rating 6 - Okay. 96 out of 490 reviews
Rating 4 - Poor. 41 out of 490 reviews
Rating 2 - Terrible. 33 out of 490 reviews

Reviews

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Got Right in with no problems and had a good stay.
Stayed 1 night in Aug 2025

2/10 Terrible

tyler

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got back after a long hot day and had to switch rooms with out 3 kids because the AC was broke the in the new room the shower leaked and the bath didn't work then at 3 am the fire alarm continued to go off till 6 am and staff told us "well things happen just like at home" I am extremely disappointed in this stay and would like compensation of a refund for at least 1 night of the 2
Stayed 2 nights in Aug 2025

10/10 Excellent

James F

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked this room because the hotel had a pool. Afte a long hot motorcycle ride we wanted to cool off. Upon arriving and checking we were informed the pool was closed. Hotel.com did not have this on their website. Very disappointed they we didn’t know before booking the room.
Stayed 1 night in Aug 2025

10/10 Excellent

gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was close upon entry. Located right off the highway
Stayed 1 night in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keljon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was always clean and the front desk workers were very helpful; along with the maintenance staff.
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

4/10 Poor

Lee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude manager and staff!

Hotel was clean. Pool was nice. Room was nice. I am extremely disappoint with the customer service. My Mother in Law took our four boys to Alton to visit family. She is in the best health she's been in years and finally was able to make this trip. It is a trip she has been dreaming of going on for a while now. She is fully capable of taking care of our kids even though there are four of them. She is a full time teacher still as well. The kids were not at the hotel, but only 3-4 hours max a day as they were mostly visiting sites and family. They would leave after breakfast and a come back around 8pm and be sleeping by 10pm. We are in the resort industry and our kids know how to behave in public! The manager told my mother in law she was too old to be doing this and incapable of containing four children on her own. This is a family friendly hotel! Several times they threatened to kick her out for noise complaints. They were extremely mad the 7 year old was getting his own cereal in the morning with her present. She just felt extremely unwelcome and didn't know what to do about it. Very disappointing and won't be going back.
Stayed 2 nights in Aug 2025

8/10 Good

Katelyn

Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities
I liked the continental breakfast..i felt like i was always bothering the afternoon guy from his P5 playing and phone conversations..ill choose differently next time
Stayed 5 nights in Jul 2025

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2025

8/10 Good

Misty

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beds were surprisingly comfy but the trains that run behind the tree line you can hear it almost every half an hour, and those were noisy.
Stayed 1 night in Jul 2025

8/10 Good

Cinda

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and the room was clean and bed was comfortable and for me that is saying alot. It is a bit difficult to determine which drive to go into, maybe better signage. The breakfast was not the greatest. But sufficient.
Stayed 2 nights in Jul 2025

6/10 Okay

Patricia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Could do with out the mold

The bed was comfortable Bathroom had mold on floor and in shower.
Stayed 1 night in Jul 2025

4/10 Poor

Dakota

Disliked: Cleanliness, property conditions & facilities
Damp musky odor
Stayed 2 nights in Jul 2025

2/10 Terrible

Verilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

BEWARE do NOT stay here!!!! The hotel is so Dirty, windows don’t close all the way, pool was “out of service” green water, No cable tv, it was “out” whole time, WiFi worked one day. Front desk clerk was always on their cell phone, so rude. Returning to our room at 8:30 pm on our last 3rd night, Housekeeping didn’t clean our room, when we called and told front desk requesting clean towels, we were told towels were locked in a room and he didn’t have a key, it’s our fault, we must have left sign on door telling them not to come in, when we said we did not do that he accused US of being rude and hung up phone on us! We are a professional, older couple traveling for the weekend from out of state for a retirement party. The request for towels escalated into an argument and WE were asked to leave by the desk clerk! There was No manager on site and repeated requests to speak to a manager were denied. The whole experience was traumatizing! They refused to give us a receipt and charged us for the whole stay! Never in our lives has anything like this ever happened! Do not stay here!
Stayed 3 nights in Jul 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Staff & service

Horrible! Stay Away!

HORRIBLE! Christina the front desk manager is crazy and extremely rude! Doesn’t know what she’s doing and threatened to call the police because I was upset you didn’t have the room that I booked and she had no idea why??!! Don’t stay here !
Stayed 1 night in Jul 2025

8/10 Good

Edward

Liked: Cleanliness
Staff were friendly and courteous and very helpful. The room was very comfortable. However the swimming pool was out of order/closed yet I was still charged full price and not informed of this ahead of time. Also (a minor inconvenience) if you want to watch tv while relaxing in the room, it takes forever to change the channel and/or find out what is showing on any of the channels because you have to spend many minutes using the arrow keys on the remote slowly going up or down the channels to find the guide channels. Truly ridiculous how long changing the channel takes.
Stayed 8 nights in Jun 2025

2/10 Terrible

Victor

Stayed 1 night in Jul 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
It sucked that the pool was not avaliable and not finding out until we checked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Preston, Mason City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice last minute stay after having to switch hotels.
Stayed 1 night in Jul 2025

6/10 Okay

Nagalaskhmi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Doug

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was out of order and gross. Bedspread had dirt on it, place in general was not very clean, the milk was rotten in the morning and it wreaked of weed. This place can work in a pinch, but it's past its prime and is clearly dying.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025