Fairfield Inn by Marriott St. Louis Collinsville, IL

2.5 star property

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Photo gallery for Fairfield Inn by Marriott St. Louis Collinsville, IL

Lobby sitting area
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Business centre
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
4 Gateway Dr, Collinsville, IL, 62234
  • Place, Gateway Conference Center
    ‪2 min walk‬
  • Place, Gateway Convention Center
    ‪3 min walk‬
  • Place, FanDuel Sportsbook and Horse Racing
    ‪3 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Fairfield Inn by Marriott St. Louis Collinsville, IL

Hotel in Collinsville with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Housekeeping is available on request.
Fairfield Inn by Marriott St. Louis Collinsville, IL offers 62 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Collinsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Fairfield Inn by Marriott St. Louis Collinsville, IL. During your stay, you're just a quick walk from Gateway Conference Center. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, an elevator, and TV in a common area
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from America's Center Convention Complex and 15 minutes from Dome at America’s Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Fairfield Inn by Marriott St. Louis Collinsville, IL also features a 24-hour fitness center, express check-out, and a television in a common area. Self parking is free.

This Collinsville hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 57.50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 57.50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Collins
Fairfield Inn Marriott Hotel Collins
Marriott Collins
Fairfield Inn Marriott Collins Hotel
Fairfield Inn Marriott St. Louis Collinsville IL Hotel
Fairfield Inn Marriott St. Louis Hotel
Fairfield Inn Marriott St. Louis Collinsville IL
Fairfield Inn Marriott St. Louis
Fairfield Inn by Marriott St. Louis Collinsville IL
Fairfield Inn by Marriott St. Louis Collinsville, IL Hotel

Fairfield Inn by Marriott St. Louis Collinsville, IL Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 166 out of 390 reviews
Rating 8 - Good. 130 out of 390 reviews
Rating 6 - Okay. 55 out of 390 reviews
Rating 4 - Poor. 26 out of 390 reviews
Rating 2 - Terrible. 13 out of 390 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, amenities
Pool was closed. Air conditioning didn’t work but she moved us to a different room and was friendly and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Roderick

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel was nice and clean. But was not told pool was out of order till my kids wanted to swim and found out. If I would of known I would of booked somewhere else
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was that the tv cable wasn’t working and the breakfast was mediocre compared to other Fairfield hotels. For example there was no cream cheese for the bagels, no cereals, no eggs, and no sausages.
Stayed 1 night in Jun 2025

4/10 Poor

robert, utica

Business traveller
Liked: Staff & service
Disliked: Amenities
Arrived to a friendly desk person and was easily checked in. Soon found out the cable for TV was not working...for SEVERAL WEEKS! Since the night before I stayed at the nearby Comfort Inn and all was great, was sadly disappointed. Asked several others who were staying at other nearby hotels and all had cable. Understanding that cable does go out occasionally, cant understand how management would allow this to continue, literally for WEEKS. I also must say the maintenance and cleanliness was disappointing; not filthy but clearly lacking in daily upkeep. Also no daily housekeeping and no notice of that. Was I at a Fairfield? hmmmm..... Overall, this was like being in a mediocre Motel 6, not a Marriott property. Clear that management simply doesn't care about return customers as I will never return.
Stayed 3 nights in Jun 2025

4/10 Poor

Nick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location and

Great location and the ONLY reason it gets two stars is the staff. We checked in (30 minutes early) and we're given a room on the 3rd floor. it was my wife and I and two kids (12 and 8) and the room was a king and a fold out couch. My reservation clearly stated two queens.....I went back downstairs (because the phone in the room didn't work) and they quickly and apologetically fixed the problem and we got two queens. The lady at the front who checked us in and fixed the problem was really great about it and she even made sure to put us in a room that was right next to where we were originally put, so that it wasn't a difficult task to move our stuff from one room to another. We were informed that "the storm from 4 weeks ago" knocked out the cable so we couldn't watch live TV but we could just log into our Netflix or Hulu etc and watch that. However, we were here for a baseball the tournament and there were players staying in hotels next to us who didn't have this problem. (And according to other reviews this is an ongoing problem). We didn't have a TV remote and when I got one from the front desk, it still wouldn't let us log into anything. Only thing the remote would do was adjust the volume and switch sources. No way to find/bring up and subscription service like Netflix or hulu. And also the pool was closed for maintenance (again, according to other reviews this has been a 3+ month issue) the elevator was a bit sketchy and the inspection was well past due.
Stayed 2 nights in Jun 2025

4/10 Poor

Joshua

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Randy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Service was great, but the rooms were outdated.
Stayed 1 night in May 2025

8/10 Good

Ashley

Stayed 2 nights in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was musty and smelled terrible, dirty and mouse trap in room.
Stayed 2 nights in May 2025

4/10 Poor

Whitney

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staff were great when we arrived and checked out! Cheer the girls on for their dance competition. The breakfast was normal hotel breakfast. Every thing was hot, the toaster needs a little upgrade didn’t work the best. Here what I didn’t like. I was told 3 days before our arrival the pool was working when we arrived we was informed that it’s been closed for a while I had 3 disappointed kiddos. At check in we also was in formed the tvs weren’t working. The BIG thing that I hated was are deadbolt didn’t work and our door would barely latch shut. Which made things hard with a toddler thinking it’s a game to leave the room. This wasn’t in just our room it was at least 4 other rooms that we was in. Over all we loved the place just needed some room updates.
Stayed 2 nights in May 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and location!!
Stayed 1 night in Apr 2025

8/10 Good

Melchor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good staff and clean hotel at Collinsville, I

Very good staff and clean hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Sophia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was ripped and dirty. TV did not work. Pillows were very hard. Bed was overall uncomfortable. Lots of noise coming from other rooms even at late hours.
Stayed 1 night in Apr 2025

10/10 Excellent

Cereshia

Stayed 1 night in Jan 2025

10/10 Excellent

Judi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Nikola

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cancelled the reservation wirhout a phobe call, an hour before i arrived after a 5 hour drive. The absolute worst hotel experience in my life. Will not ever go with this hotel again.
Stayed 1 night in Apr 2025

8/10 Good

Ezra

Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to convention center.
Stayed 2 nights in Mar 2025

6/10 Okay

Shelly

Travelled with partner
Disliked: Amenities
This place has lots of potential but it had a smell the moment I walked in. The front desk clerk looked drained and her energy matched that of the entire place. The one sliding front door was partly off track. A box with a large screen tv and a luggage cart was loaded with odds and ends parked right in front of the front desk( it was still there when we left and came back 40 minutes later). The pool had a sign that it needed maintenance. The room on the third floor had cobwebs in two corners( at least the rest of the room was clean). The actual room door seemed to be missing part of the doorframe and you could see right to the hallway. I also noticed the elevator inspection paper was from a year ago. Thankfully I was able to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property for our stay in the St. Louis area. Close to dining options. Amie at the front desk provided excellent service at check in.
Stayed 1 night in Mar 2025

8/10 Good

Shabazz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel. The breakfast was yummy but by 7:30am there was no more sausage and the juice options were minimal. Also when I checked in I asked for a cot or something similar and I was told that this location didn’t have them. The next day when I was leaving the hospitality staff had a room next to the elevator open and I could see a cot in that room. I feel that for the money that I spent on this room that the front desk attendant should have tried a bit harder to accommodate us. Also, I wish I would have known that the pool was closed for repairs.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer, Cuyahoga Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly polite , cheerful and helpful. Breakfast buffet was well-appointed and tasty.
Stayed 1 night in Mar 2025

8/10 Good

Chrystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have gave 5 stars but the elevator was down and we were on 3rd floor. They provide a nice breakfast. Clean and staff was very friendly.
Stayed 2 nights in Feb 2025