16 Jul 2019 by Pinar Turan Ercanli
Dear Guest, thank you for your review of our hotel.We hope you will visit us again. Best regards, Pinar Turan Ercanli Operations Manager
14 Nov 2018 by Pinar Turan Ercanli
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
27 Dec 2023 by Cluster General Manager
Guten Tag Mahmoud, es tut uns sehr leid zu hören, dass Ihr Aufenthalt im Hotel Holiday Inn Express - Cologne Troisdorf nicht Ihren Erwartungen entsprochen hat. Ihre Rückmeldung in Bezug auf die Unfreundlichkeit des Personals an der Rezeption ist bedauerlich zu hören, da wir stets bestrebt sind, unseren Gästen einen herzlichen und kompetenten Service zu bieten. Es freut uns jedoch, dass Sie unser Frühstück und den Service unseres Frühstücksteams zu schätzen wissen. Ihre Anmerkungen zur Geräuschkulisse nehmen wir ebenfalls zur Kenntnis. Wir hoffen, dass Sie uns dennoch die Chance geben, Sie in Zukunft von unserem Service zu überzeugen. Mit freundlichen Grüßen, Stas Bestvater Cluster General Manager
31 Jul 2023 by Hotel Manager
Dear Manuela,thank you for taking the time to give us such excellent feedback, its much appreciated.We thank you for your trust, hope you enjoyed Cologne-Troisdorf and we're looking forward to welcoming you soon again.Best wishes,Stas BestvaterHotel Manager
31 May 2023 by Hotel Manager
Guten Tag Reha, vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten, das wissen wir zu schätzen. Wir danken für Ihr Vertrauen, hoffen Köln hat Ihnen gefallen und freuen uns auf Ihren nächsten Besuch. Beste Grüße, Stas Bestvater Hotel Manager
18 May 2023 by Hotel Manager
Bonjour Stepahne, Merci d'avoir pris le temps de nous donner une si bonne note, nous l'apprécions. Nous sommes très heureux que vous vous sentiez à l'aise et que vous ayez pu profiter de votre séjour. Je suis heureux de transmettre vos éloges à l'équipe. Nous vous remercions de votre confiance, espérons que vous avez apprécié Cologne et nous nous réjouissons de votre prochaine visite. Cordialement Stas Bestvater Directeur de l'hôtel
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express Köln-Troisdorf, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Troisdorf hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Express Köln-Troisdorf, an IHG Hotel offers 110 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Troisdorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
