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Hotel Müller

3.0 star property

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Photo gallery for Hotel Müller

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Double Room | Bathroom
Restaurant
Outdoor dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Brandenburger Str. 20, Cologne, NW, 50668
  • Place, Musical Dome
    ‪3 min walk‬
  • Place, Cologne Cathedral
    ‪6 min walk‬
  • Place, Old Market
    ‪9 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Müller

Along with dry cleaning, this smoke-free hotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Müller offers 16 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Müller, you're just a quick walk from Cologne Cathedral. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served weekdays for a fee
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Just a 3-minute walk from Musical Dome and 7 minutes by foot from Cologne Cathedral
Hotel Müller offers its guests a terrace, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Hotel Müller also features dry cleaning/laundry services, express check-in, and room service (during limited hours).

This 3-star Cologne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day)

Food and drink

  • Weekday continental breakfast available 7:00 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day(262 ft away; open 24 hours)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Müller Cologne
Müller Cologne
Hotel Müller Hotel
Hotel Müller Cologne
Hotel Müller Hotel Cologne

Hotel Müller Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 185 reviews
Rating 8 - Good. 80 out of 185 reviews
Rating 6 - Okay. 38 out of 185 reviews
Rating 4 - Poor. 25 out of 185 reviews
Rating 2 - Terrible. 6 out of 185 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. The location is also great: not so much noise and it’s very close to the cathedral and train station.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was great
Stayed 6 nights in Sep 2022
Verified

4/10 Poor

gerard

Disliked: Amenities
There was no heat in the hotel for the first night. Breakfast was sparse. Small room
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but as usual during my visits to Cologne, overpriced for the size and condition of the room offered. It is an insult to visitors having to put up with these conditions in Cologne during a fair.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

VISHAL

Disliked: Staff & service, amenities
The property is 300m to koln station and that is the only plus point. I just stayed for the night .. bed sheets were dirty and bed wasn’t comfortable either
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and multilingual. It has a VERY convenient location: close (read: walkable) to lots of attractions and the train station. Good food options also close by. They also offer sleeping cots for children at no additional charge. Definitely recommend!
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Eung Suk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In one word, „Unbearable!“ Water dripping from the shower head, automatic light off during shower, worn-out old yellowed towels, burned dryer with dust at air intake, cold air coming in from the window and no luggage keeping possible after 15:00 since no staff available after 15:00…
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just minutes from the train station. There are plenty of restaurants within a 10 minute walk. The Cologne Cathedral is also within 10 minute walk. Breakfast was good and plenty of variety. I would definitely recommend the Hotel Muller.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the simple self serve check/in process and room was great. Only complaint was that the motion sensitive light switch in the bathroom would time out and go off during even a short shower.
Stayed 1 night in May 2024
Verified

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the hotel had ac it would be priceless. Still solid value.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Practical locartion, but extremely small, and quite noisy when other people entered or left the building.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spotless in respect the general areas as was the room. Little touches like sweets on the pillowcase and tissues in the bathroom just added to the good stay. A kettle and tea and coffee facilities were in the room as was paper and pen to write notes. Convenient to railway station and Dom. Should be rated higher
Stayed 1 night in Sep 2024
Verified

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities, room comfort

Bathroom light 😬

Reception closed on arrival (4.30pm) but they had sent a code for lock box at entry. Location was good for train station and cathedral. Room good. Bathroom light on a sensor that doesn't pick up when you're in the shower and leaves you in the pitch dark.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Basic, but Clean

I needed a hotel by the station. This was close by and a safe walk alone. The hotel was clean. I didn't like the fact that there is no open reception in the evening. I'm not sure what would happen if one had an issue. Although there was no street noise, there was noise from the interior stairs as they are metal, resulting in quite a lot of clatter from other guests. Only one thin pillow was provided. Not cheap for the standard provided.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Sharmila

Liked: Cleanliness
Disliked: Room comfort
I arrived around 4PM. The door was closed. No staff around. I was asked to enter a keycode, which I did not have. Being from USA, I had no cell phone connection without internet. I went back to the train station to get internet connection and call my wife. After sometime she called me back with a keycode. I went back to the hotel and this time could enter. I do not understand why the keycode and instructions were not sent to me!!!
Stayed 5 nights in Sep 2023
Verified

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed just one night during a recent visit to Germany, and I am glad it was one night only. Check in was easy enough, with the key provided in a safe, the combination for which had been sent in advance via e-mail. However, the room itself (no. 41, under the roof and uncomfortably hot on a warm summer's day) was disappointing. Everything looked unloved, cheap and in bad repair. The TV was held together with sellotape, the walls were scuffed, riddled with unused rawl plugs and partially covered in poorly installed fake wood paneling, and one of the window's hinges was broken (as I discovered when I wanted to open the window to get rid of the unpleasant smell in the room). Fake plants for decoration completed the sad state of the place. On the plus side, the bed was comfortable and clean, but otherwise the whole place is in desperate need of an update. I would not want to stay there again and would not recommend it.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Ja
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jörg

Liked: Cleanliness
Kein Frühstück
Stayed 1 night in Dec 2025
Verified

8/10 Good

jean-paul

Liked: Cleanliness, amenities, property conditions & facilities
Chambre à peu près propre Personnel chaleureux Hôtel à proximité de la gare et de la cathédrale
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Yutaka

チェックインのシステムが分かり辛い。現地での問い合わせができない。 スタッフの対応は全く問題ありません。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, room comfort
少し古いですが、安くて静かでいいホテルでした
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Fumiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近くのお店
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genel olarak vasatın altı.

Konumu çok iyi. Temizlik konusunda yetersiz. Odalar çok küçük. Rahat hissedemedim.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vlakbij de Dom Kathedraal

We vinden het hotel heel goed voor korte reis, maar het is ingewikkeld om binnen te komen wegens de toegangscode . Verder liep goed.. Ah!! Het ontbijt is lekker
Stayed 1 night in Jan 2025
Verified

4/10 Poor

SHOTA

Disliked: Staff & service, property conditions & facilities, room comfort
エレベーターなし、シャワーの留め具が壊れていてシャワーが不便 換気が悪い チェックインは入り口の張り紙を読んで指示に従う。部屋の照明が暗くて机で作業ができない。 これなら良質なホステルのほうがマシだ
Stayed 3 nights in Aug 2024