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4.1 out of 5

"Good staff. Good experience. Overall great experience. " More

By a verified traveller on Mon 06 Nov 2017

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Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Mercure Hotel Köln West, you'll be connected to a shopping centre and close to Cologne Cathedral. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy German cuisine while dining at Les Createurs
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 4-minute drive from RheinEnergieStadion and 11 minutes from Cologne Cathedral
  • Cats and dogs welcome for a fee

Mercure Hotel Köln West ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Köln West

Everyone (7) Couples (4) Family (1)
4 out of 5

Posted by on 20 Apr 2019

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5 out of 5

Great.

Good staff. Good experience. Overall great experience.

Posted by on 6 Nov 2017

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5 out of 5
Sehr schönes Hotel. Gerne wieder

Posted by on 9 Jul 2023

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4 out of 5
Das Hotel war gut gelegen da wir das Toyota Museum besichtigen wollten.

Posted by on 15 Sep 2021

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4 out of 5
Sauberes und gepflegtes Hotel. Freundliches Personal, gutes üppiges Frühstücksbuffet wo jeder etwas findet. Preis Leistung sehr gut. Etwas ausserhalb der Stadt aber mit der Bahn (Bahnhof etwa 300m entfernt) in 15min im Zentrum.

Posted by , from Schweiz, Bern on 3 Oct 2019

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5 out of 5

Posted by on 24 Mar 2019

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5 out of 5

Posted by on 22 Mar 2019

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4 out of 5

Gute Lage in Stadt- u Autobahnnähe

Gute Ausstattung und nette Atmosphäre. Alle Einrichtungen genutzt. Sehr schön.

Posted by on 1 Dec 2017

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1 out of 5

Nie wieder!

Pros: -
Cons: Hygiene
Wir waren mit unserer ganzen Familie im Hotel. Im 4-Bett Zimmer, dass durch das ausgeklappte Schafosfa beinahe nicht mehr zu betreten war, haben unsere Kinder auf dem Teppichboden gespielt. Eine Woche später durfte die ganze Familie in ärztliche Behandlung wegen eines Milbenbefalles. Die Hoteldirektion hielt es bis heute nicht für nötig mit uns Kontakt aufzunehmen, geschweige denn uns unsere Behandlungskosten zu erstatten.

Posted by , from Schweiz on 17 Nov 2017

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3 out of 5

Leider Mängel bei der Sauberkeit ...

Zimmer waren an sich ok, wären da nicht die braunen Schmierflecken an der Innenseite der Badezimmertür in Toilettennähe sowie die Essensreste im Kühlschrank von einem der Vorbewohner gewesen. Dies störte den Gesamteindruck leider erheblich.

Posted by , from Hamburg on 4 Oct 2016

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About the Mercure Hotel Köln West

Location Horbeller Str. 1, Cologne, NW 50858

Property Features

Mercure Hotel Köln West offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6426 square feet (597 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Mercure Hotel Köln West. For a fee, parking is available. This 4-star Cologne hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6426 sq ft of conference space
  • 597 sq. m of conference space
  • Built in 1983
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Lövenich Station (5.1 km / 3.2 mi)
  • Metro station: Marsdorf U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Les Createurs – This restaurant specialises in German cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Koeln
  • Mercure Hotel Koeln West
  • Mercure Hotel Koeln West Cologne
  • Mercure Koeln West
  • Mercure Koeln West Cologne
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West
  • Mercure Köln West Cologne
  • Mercure Köln West
  • Mercure Hotel Köln West Hotel
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West Hotel Cologne

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.