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"Location may not suit everyone whilst central the area would not suit families although I went with my son he’s 15 so no problem. The hotel is close t ... " More

By a verified traveller on Sat 01 Sep 2018

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Double Room Single Use, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€65* Per night/room 7 Apr - 8 Apr

Family Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Standard Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Novum Hotel Ahl Meerkatzen Köln Altstadt. During your stay, you're just a quick walk from Chocolate Museum. Features include free breakfast and free WiFi in public areas.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Cologne Cathedral and Chocolate Museum
  • Dogs welcome for a fee

Novum Hotel Ahl Meerkatzen Köln Altstadt ratings based on 30 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Novum Hotel Ahl Meerkatzen Köln Altstadt

Everyone (26) Couples (1)
2 out of 5
We were most disappointed when arriving to the hotel at 12.30am after a long evening due to a delayed flight and eventful taxi ride to the hotel only to discover that the hotel was 'over booked.' We purposefully booked this hotel for its central location to save money on taxi fares which was then not the case when 1 lone member of our party had to go else where. The gentleman behind the reception desk was less than helpful, could not explain how this had happened and just kept chuckling as if this was a little mistake which was nothing to worry about. This then forced the single member of our group to travel further out of the city to another hotel on their own. We were assured that this would be resolved by the next day only to find yet again that one member of our group would be staying alone in a different hotel for another night. Other than covering the cost of the first taxi, the hotel made no attempt to compensate us for this situation and refused to far for further taxis despite this being a result of their miscommunication and inefficient planning. The hotel itself was extremely basic, staff were not helpful or welcoming which put a dampener on our weekend away.

Posted by on 10 Dec 2018

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4 out of 5
Location may not suit everyone whilst central the area would not suit families although I went with my son he’s 15 so no problem. The hotel is close to the Rhine, the Cathedral, Hard Rock Cafe and Alter Markt so that was good. It’s functional, clean rooms, bathroom did smell of sewage. Hotel staff were ok, but female receptionist did huff when we had a problem with our bathroom light. Reception area was very dark. Free coffee at reception as there is no kettle in the room. Back of hotel is quiet as front faces into street. We enjoyed our stay, it was near to everything but if we go again would probably stay at a different hotel.

Posted by , from Wales on 1 Sep 2018

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3 out of 5

Great location

Clean comfortable and great location for Christmas markets, breakfast over priced.

Posted by , from london on 12 Dec 2017

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3 out of 5
You get what you pay for. Very basic, quite run down. Clean sheets & towels and comfortable beds

Posted by on 7 Sep 2017

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2 out of 5
Kein 2. mal

Posted by on 17 May 2023

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3 out of 5
Die Lage zum Stadtzentrum ist einmalig, Frühstück geht so, Safe und TV haben nicht funktioniert (wurde trotz reklamation auch nicht repariert).

Posted by on 5 Jul 2022

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4 out of 5

Posted by on 23 Aug 2019

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3 out of 5

Posted by on 11 May 2019

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1 out of 5
Dieses Hotel ist eine Zumutung!! Dreckig u. Eckelig!!!!!!!! Eine Frechheit so etwas anzubieten!!!!!!

Posted by on 8 Apr 2019

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3 out of 5

Posted by on 3 Mar 2019

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About the Novum Hotel Ahl Meerkatzen Köln Altstadt

Location Mathiasstrasse 21, Cologne, NW 50676

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Novum Hotel Ahl Meerkatzen Köln Altstadt also features vending machine, a front desk safe, and a lift. This Cologne hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Built in 1264
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Köln Dom/Central Station (tief) (1.6 km / 1 mi)
  • Metro station: Heumarkt U-Bahn (0.3 km / 0.2 mi)

Room Amenities

Novum Hotel Ahl Meerkatzen Köln Altstadt offers 38 accommodations with a safe and free toiletries. Cable televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 22 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altstadt Köln
  • Köln Novum Hotel
  • Novum Ahl Meerkatzen Köln Altstadt
  • Novum Ahl Meerkatzen Köln Altstadt Cologne
  • Novum Hotel Ahl Meerkatzen Köln Altstadt
  • Novum Hotel Ahl Meerkatzen Köln Altstadt Cologne
  • Novum Hotel Köln
  • Novum Hotel Köln Altstadt
  • Novum Hotel Ahl Meerkatzen Köln Altstadt Hotel
  • Novum Hotel Ahl Meerkatzen Köln Altstadt Cologne
  • Novum Hotel Ahl Meerkatzen Köln Altstadt Hotel Cologne

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.