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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Pension am Helenenwall, you're just a quick walk from Rhine. Free WiFi in public areas and breakfast (surcharge) are available.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a terrace
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of LANXESS Arena and Chocolate Museum

Property Features

Pension am Helenenwall offers its guests a terrace. WiFi is free in public spaces. This Cologne pension is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cologne Messe-Deutz Station (1.4 km / 0.9 mi)
  • Metro station: Suevenstrasse U-Bahn (0.3 km / 0.2 mi)

Room Amenities

Pension am Helenenwall offers 8 accommodations. Guests can surf the web using complimentary wireless Internet access.

  • Desk
  • Heating
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

On-site parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Events/parties not allowed
  • Guest will receive an email before arrival 48 hours
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Late check-in fee for check-in between 8:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.