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Royal Inn

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Photo gallery for Royal Inn

Reception
Suite
Balcony
Reception
Suite | Living room

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Hohenzollernring 46, 46, Cologne, North Rhine-Westphalia, 50672
  • Place, Friesenplatz
    ‪1 min walk‬
  • Place, Neumarkt
    ‪9 min walk‬
  • Place, Cologne Cathedral
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪21 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Royal Inn

Along with conference space, this smoke-free hotel has dry cleaning and laundry facilities. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Royal Inn offers 18 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. This Cologne hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Royal Inn, you're just a quick walk from Friesenplatz. Features include breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Cologne Cathedral and a few minutes from Musical Dome
Royal Inn offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly Royal Inn also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the health club at a partner property.

This 3-star Cologne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:30 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 12 per day)

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 7 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Saturday (7 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-8 PM on Sundays.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.00 per stay.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 7 for children
  • Nearby parking fee: EUR 12 per day (open 24 hours)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: EUR 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 7 AM - 9 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thai Royal Cologne
Thai Royal Hotel
Thai Royal Hotel Cologne
Royal Inn Cologne
Royal Inn Hotel
Royal Inn Cologne
Royal Inn Hotel Cologne

Royal Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 111 reviews
Rating 8 - Good. 40 out of 111 reviews
Rating 6 - Okay. 35 out of 111 reviews
Rating 4 - Poor. 15 out of 111 reviews
Rating 2 - Terrible. 8 out of 111 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired but comfortable

I booked this hotel due to it’s location to the train station and a music gig we were going to. It’s in a very busy part of town but makes everything easy to get to. Booked with some trepidation having read other reviews. It’s not the Ritz but the couple at the reception desk were very friendly and helped us with where we should head for lunch and transport for the gig that evening. The hallway outside our room smelled a little damp but the room was clean and serviceable. It’s not the Ritz but if you need somewhere to sleep in a great location in Köln (great shopping nearby!!) then this is great. Can also recommend the burger place downstairs
Stayed 1 night in Jan 2020
Verified

8/10 Good

graham

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Over all a good stay shame the patio door was broken
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy confortable y centrico, con muy buena ubicación Optimo servicio d limpieza
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Proper maar iets oudere staat.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegen, sauber, gerne wieder

Das Hotel befindet sich sehr zentral in der Kölner Innenstadt / Altstadt. Für Leute die gerne abends raus möchten ist es optimal! Unser Zimmer war hinten raus und somit sehr ruhig, das einzige was störte ist das die Putzfrauen um 9 Uhr morgens anfingen Lärm zu machen, das hätte man wirklich leiser hinbekommen! Sonst gerne wieder
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and drab: stay somewhere else

The hotel description and pictures on hotels.com looked quite inviting: quaint, cozy, and simple -- what I'd expect from a 3-star hotel in this price range. However, the hotel is nothing like that. The hallway lights are broken, making it hard to navigate at night. I found insects in my room and had to get bug spray. The curtains were falling down. The walls have a lot of big, dark stains. There were balls of dust and flakes of what I assumed were pain all over the floor. The chairs were torn up so badly, I didn't want to sit on them. There was a hole in the bathroom wall. Whoever took the photos that are on the hotel listing either has really good photography skills or knows how to use photoshop. To others looking for a hotel: Please, save yourself the hassle and book somewhere else. To the hotel owners/managers: I hope you are ashamed and embarrassed that this is the condition of the hotel you operate. Please clean the hotel and take care of the rooms -- would you sleep in your own hotel?
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель 3*

Отель удобно расположен, рядом есть крытая парковка. Стойка регистрации работает до 20ч, после вы самостоятельно приходите дергаете сильно входную дверь, входите и справа висит ящик. Набираете код и там вас ждёт дальнейшая инструкция и ключи от номера. А у т-ром уже вас регистрируют на ресепшене. Завтрак стандартный. Всем хорошего отдыха.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Senem Ezgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly a nice stay, only the WiFi didn’t work in our room, we had to go to the lobby to use it. And the check in time (3pm) seemed a bit late to us. Other than that, we liked the room and the balcony. The room was clean. The staff were friendly. Would stay again.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Edeltraud

Disliked: Staff & service, property conditions & facilities, room comfort

Eher nicht mehr

Bezahltes Frühstück nicht bekommen.Gestank von der Küche unterhalb.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det låg på en gata med restauranger och pubbar men rummen låg in mot gården så man stördes inte mycket av det. Personalen va mycket trevliga och hjälpsamma .
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Yasin

Disliked: Staff & service, room comfort

- Extra vergi - Eski eşyalar + konum

Otele giriş yaptığımız zaman %5 köln şehir vergisi istediler... Nakit olarak vermek zorunda kaldım... Oda da ki eşyalar çok eskiydi... Bazı yerler tozluydu... Otelin yeri çok iyiydi...
Stayed 3 nights in Jul 2019
Verified

8/10 Good

huseyin suha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

good location, friendly staff, clean and small room. but too much keys...
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Sentralt, men preg av dårlig renhold

Sentral lokasjon til Ubahn, shopping og middag rett rundt hjørnet, men slitt og skittent på rommet og spesielt badet. Fant avklipte tånegler på gulvet og det luktet vondt på badet i perioder... selvom det var ikkerøyk så var det nok ingen som overholdt dette.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대로변에 있고 주말같은경우 근처 클럽들의 소음으로 인해 방해를 받으실 수 있습니다. 체크인 카운터가 늦게까지 운영하지 않아서 레이트 체크인 경우 붙어있는 연락처로 직접 연락하여 체크인 방법을 물어보셔야 합니다. 그 외에는 엘리베이터도 있고 역에서도 가까워 편하게 잘 지냈습니다.
Stayed 6 nights in Mar 2019
Verified

2/10 Terrible

NILDA

Disliked: Staff & service, property conditions & facilities, room comfort

Pessimo

Cobraram taxa de turismo, 20 euros e o hotel.com disse q estava inclusa, nao adiantou argumentar. Me senti roubada. Hotel c quarto barulhento, abafado e apertado.
Stayed 3 nights in May 2019
Verified

8/10 Good

Max

Liked: Cleanliness
Beim TV gingen 90% der Sender nicht weil ein CI Modul gefehlt hat... Frühstück ist recht teuer, für das magere Angebot.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Der service und das Personal an sich waren sehr langsam und man musste für alles sehr lange warten. Am letzten Abend ging undere Toilettenspülung kaputt, dies sei anscheinend schon einmal passiert. Die Lage ist top und nahe am Zentrum. Unringt von Einkaufsmöglichkeiten und kulinarischer Vielfalt.
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht angemessen für 4 Sterne. Bad hat fürchterlich gerochen. Super laut, Wände hellhörig. Personal gibt keine Auskunft über kostenpflichtige Dienstleistungen.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stinkt, Zimmer mangelhaft, im Doppelbett nur ein dünnes Kissen und eine dünne Decke, Haustüre unten konnte Nachts nicht geöffnet werden weil das Schloss kaputt ist.
Stayed 1 night in Feb 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal stay

Locks to premises tricky. Everything else good. Great location.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Great location. Room had a balcony and was very clean and comfy for myself and my girlfriend. Great 4 night stay.
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Migge

Liked: Staff & service, room comfort
Zentral gelegenes Hotel, für nen kurzen Stadttrip gut.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Hendrik

Kamer was ruim genoeg alleen met wat gebruikssporen. Badkamer kan schoner. Het bijgeboekte ontbijt was slecht.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Sascha

Liked: Room comfort
Disliked: Staff & service

Zum Feiern für 2 Tage OK

Zimmer waren klein aber vom Design OK, schickes Bad. Rezeption und Frühstücksbereich waren weniger schick. Insgesamt eher drei Sterne. Zimmer hinten raus waren sehr ruhig für die Lage direkt an der Feiermeile. Zum Feiern für 2 Tage OK, raus aus dem Hotel und man ist mittendrin. Als Familenhotel eher ungeeignet. Meine Rezeptionisten hatte kein Gespür für Service. Check In von den Kumpels bei anderem Kollegen war aber OK.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Marli

Disliked: Cleanliness, room comfort

Lage unschlagbar, Service verbesserungswürdig

Größtes Manko: Man kann nicht sagen, dass alle Zimmer mit Balkon sind, wenn man sich gemeinsam mit allen Zimmern nur einen schmalen Feuertreppenzugang als "Balkon" teilt. Dadurch auch wenig Privatsphäre und ohne Angst kann man auch z.B. nicht lüften. Sauberkeit kann noch verbessert werden, außerdem gingen z.B. einzelne Lampen im Zimmer nicht. Frühstück sehr ernüchternd, außerdem werden verschiedene Zeiten kommuniziert, d.h. im besten Fall wird das Frühstück vor der Nase abgebaut. Lage des Hotels ist unschlagbar und de Ausstattung des Zimmers ist vollkommen ausreichend.
Stayed 2 nights in Sep 2018