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Shangri-La Colombo

5.0 star property

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Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
Outdoor pool, pool umbrellas, pool loungers
View from room
Lobby
Egyptian cotton sheets, down duvets, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
1 Galle Face, Colombo, 00200
  • Galle Face Green
    ‪2 min walk‬
  • Bally's Casino
    ‪16 min walk‬
  • Colombo City Centre
    ‪2 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Shangri-La Colombo

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Shangri-La Colombo's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Shangri-La Colombo. During your stay, you'll be connected to a shopping center, and just a quick walk from One Galle Face. You'll find features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Central, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, manicures and pedicures, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Just a 4-minute walk from Galle Face Green and a 3-minute drive from Pettah Market
  • Airport shuttle service available for a fee
Shangri-La Colombo offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 50203 square feet (4664 square meters) and includes a conference center. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury Shangri-La Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Colombo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Central - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill - Onsite bar. Open daily.
Sapphyr Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50,203 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Colombo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 331 out of 442 reviews
Rating 8 - Good. 73 out of 442 reviews
Rating 6 - Okay. 20 out of 442 reviews
Rating 4 - Poor. 12 out of 442 reviews
Rating 2 - Terrible. 6 out of 442 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Probably the best in Srilanka
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Luxury!

Pure luxury and it was fantastic! We were upgraded to an apartment and it was so fabulous! Excellent attention to detail and a staff who went out of their way to make sure we were comfortable. Only regret is that we weren't able to stay longer. But we will come back!
Stayed 1 night in Feb 2025

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Mohammad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Selvarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay, the reviews had conditioned us to expect more but we realize that reviews are personal.
Stayed 3 nights in Feb 2025

8/10 Good

Khan, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mathumitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect way to end off our vacation in Colombo. The location was great since it was connected to the mall and the service was impeccable.

10/10 Excellent

Yildiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was top notch. They attended our needs before even we mentioned it. Deshani was amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael, Tuxedo Park

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Hollis

Stayed 4 nights in Feb 2025

10/10 Excellent

DHIRESH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great service and restaurants and attention to detail. Staff go beyond to make you feel welcome!
Stayed 1 night in Feb 2025

10/10 Excellent

Sriyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The propert awesome, food to die for, sumptuous clean fresh and it was a culinary delight. Now the service was out of this world. Courteous, professional and respectful and indiscriminate. Met the general manager in the lobby helping out with his staff which defines the caliber of service displayed by his fellow workers. Harts off to the the staff
Stayed 1 night in Dec 2024

10/10 Excellent

Aleena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Stayed 3 nights in Jan 2025

10/10 Excellent

badriya

Stayed 1 night in Jan 2025

10/10 Excellent

asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pushpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff

All the staff was excellent, very courteous and efficient. Dinesh helped us with a speedy checkout.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and the the whole process was very seemless from airport transfers to check in in our room and then very easy check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The Shangri-La is a beautiful hotel and a happy place to be in. The service at the Lounge bar was somewhat slow but the staff were always courteous and kind. Overall, it is a super hotel, and I will definitely come back again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Pushpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024