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Hotel Esperanza & Artemisa Spa

3.5 star property

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Photo gallery for Hotel Esperanza & Artemisa Spa

Seasonal outdoor pool, open 8:30 AM to 9:30 PM, pool loungers
Interior
Reception
Lobby sitting area
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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Gral. Flores 237, Colonia del Sacramento, Colonia, 70000
  • Place, Colonia del Sacramento Aquarium
    ‪3 min walk‬
  • Place, Colonia del Sacramento Plaza de Armas
    ‪4 min walk‬
  • Place, Colonia del Sacramento Lighthouse
    ‪6 min walk‬

Room options

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About this property

Hotel Esperanza & Artemisa Spa

Along with a restaurant, this smoke-free hotel has a fitness center and a sauna. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a microwave in a common area.
Hotel Esperanza & Artemisa Spa offers 26 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages, facials, body scrubs, and body treatments.
During your stay at Hotel Esperanza & Artemisa Spa, you're just a quick walk from Basílica del Santísimo Sacramento. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym, a sauna, and a playground
  • Steps from Basílica del Santísimo Sacramento and Colonia del Sacramento Aquarium
  • Local-area and ferry terminal shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
Hotel Esperanza & Artemisa Spa offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Esperanza & Artemisa Spa. Free self parking is available.

This 3.5-star Colonia del Sacramento hotel is smoke free.

Guests are served free on-the-go breakfast daily from 8:00 AM to 10:00 AM.
Hotel Esperanza & Artemisa Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • Lift

More

  • Built in 1878
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open December 01 and close March 20.
  • Pool access available from 8:30 AM to 9:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Esperanza Artemisa Spa
Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Colonia Del Sacramento
Hotel Esperanza & Artemisa Spa Uruguay/Colonia Del Sacramento
Hotel Esperanza And Artemisa Spa
Hotel Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza Artemisa Spa
Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Hotel
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa Hotel Colonia del Sacramento

Hotel Esperanza & Artemisa Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 159 reviews
Rating 8 - Good. 57 out of 159 reviews
Rating 6 - Okay. 45 out of 159 reviews
Rating 4 - Poor. 17 out of 159 reviews
Rating 2 - Terrible. 7 out of 159 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gente amable, una piscina, cerca de todo.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel histórico e bem localizado.

Hotel tradicional e histórico, localiza-se a poucos metros da cidade velha. Antigo, mas bem conservado e limpo. O quarto é espaçoso e o banheiro confortável. Não tem estacionamento, mas é fácil e seguro deixar o carro bem na frente do hotel.
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

María Alejand

Disliked: Staff & service

Reserva x la página no reserva nada.

Hice la reserva x la página y cuando llegue no tenía lugar. Un día de suspensión de Buquebus, tampoco contestaba el teléfono. La justificación fue que no sabía mirar la Compu. Me quede sin reserva y con las disculpas.
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Denerval

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 0 para o atendimento, nora 1 para localização

O que mais nos marcou foi o péssimo atendimento da recepcionista que fez nossa entrada no Hotel, grossa, arrogante, mal educada e despreparada para lidar com público. Os demais funcionários foram educados e prestativos. O hotel fica na Avenida General Flores, localizada no Bairro Histórico, onde estão as principais atrações turísticas da cidade. Porém, os quartos são muito apertados, ficam em andares mais altos e não há elevadores, se você estiver com malas pesadas se prepare. Banheiro sofrível, pequeno e mal conservado. As fotos são bem melhores que a realidade. Café da manhã com pouca variedade. A piscina não estava aquecida, praticamente não conseguimos nadar. A sauna só funciona de sábado. Consultamos outros hotéis melhores com o mesmo valor.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhosa!

Incrível! Superou todas expectativas!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó... pero No tiene cochera

Muy bueno todo. Lo único para comentar es que ofrecen parking gratis y No tiene cochera. Se estaciona el auto en la calle frente al hotel.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Antiguo

El hotel es muy viejo y está venido a menos. Camas incómodas, tv no funcionaba, y una sensacion de que el hotel funciona bien por su excelente ubicación. De cualquier forma la gente fue amable y está en un muy buen punto. Buena piscina, buen desayuno.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Carmen

hotel para uma noite

Bem localizado é o que se pode dizer deste hotel.Café da manhã decepcionante,quarto regular,mas o que se pode esperar de um hotel com instalações antigas ?
Stayed 1 night in Jan 2020
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, aconchegante, de arquitetura antiga. Localização excelente, com vagas para carro na frente .
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

MARIA VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveriamos

El unico detalle es que la pileta climatizada es hasta el 8 de diciembre
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Marta Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estadía !!
Stayed 1 night in Dec 2019
Verified

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar para pasarlo bien !!!

Hola ! Quiero decir que estuvimos 3 noches en el hotel y tuvimos excelente trato de todo el personal. Todo muy limpio y destaco lo silencioso del hotel porque es primordial tener un buen descanso. Algo para destacar también es que podés traer la comida de afuera y usar las instalaciones del comedor... Volveríamos a hospedarnos en el hotel por todo lo antes dicho y por su excelente ubicación si volvemos a Colonia. Para mejorar diría : la cama matrimonial era 2 camas arrimadas por lo cual se hundía la unión de los dos colchones.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy completo. Las instalaciones muy lindas, el personal muy amable. Lo único que encontramos que no nos gustó fueron cucarachas en los baños de la piscina, lo menciono únicamente porque fueron varias las veces y no la misma cucaracha. 😂
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia, lo recomiendo!
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar estratégico para disfrutar de Colonia de Sac

Reiteramos nuestra visita a Colonia en Hotel Esperanza, estratégicamente ubicado para disfrutar de Colonia de Sacramento. En la calle principal a una cuadra del Barrio Histórico y a 2 del Puerto y 4 de la Rambla. Además la atención fue super buena, pudimos disfrutar de la piscina y de que nos acompañe nuestra Shih tzu. El precio muy razonable. Perfecto.
Stayed 4 nights in Sep 2019
Verified

2/10 Terrible

JANE BEATRIZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
o hotel dizia que tinha estacionamento, mas quando chegamos disseram que o mesmo seria só na rua pública. Internet muito ruim. Prédio muito antigo sem manutenção.Tudo muito antigo.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel. Bem localizado.

O hotel é ótimo. Bem localizado. Limpo e com funcionários atenciosos. Só não vale 5 estrelas porque não tem estacionamento gratuito conforme informado no anúncio e consequentemente na pesquisa. Não chega a ser um grande problema já que há vagas na rua em frente e a cidade é bem segura. Mas ainda assim não corresponde ao anúncio.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

gilberto

Disliked: Property conditions & facilities, room comfort

Não recomendamos

Hotel sem conforto em relação ao valor cobrado, instalações desgastadas, cafê da manhã com poucas opções e sem qualidade, cheiro de mofo no quarto.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel agréable et bien placé dans le centre de Colonia.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

ROLANDO

Liked: Cleanliness, staff & service

Muy antiguo

Muy malo el desayuno
Stayed 5 nights in Mar 2019
Verified

4/10 Poor

Ana Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TEM BARATAS! PESSIMO

O hotel é simpatico e bem localizado. Porem quando fomos dormir apareceram 2 baratas no quarto, nós fomos ate a recepção pra avisar e a moça só deu um inceticida pra gente...matamos as baratas mas ficamos um com medo de aparecer outras. Na hora de devolver o inseticida perguntei se alguém poderia subir no quarto pra dar uma olhada e a moça (sem nenhuma vontade de ajudar) disse que era NORMAL pois o hotel tinha mais de 200 anos e estava perto do rio. Pessimo!!
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Cómodo

Lugar prolijo y confortable.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Ian

quarto com carpete, com cheiro ruim. Internet oscilou bastante. controle da TV não funcionou. A piscina é boa.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Marga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Colonia on the main street. The hotel is located near the old city, so you can walk to it.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Ove

Liked: Staff & service, room comfort

Nice old hotel

Old and charming hotel near the old part of the city. Within walking distance from restaurants, places of interest etc.
Stayed 1 night in Aug 2018