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Hampton Inn Petersburg-Southpark Mall

2.5 star property

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Photo gallery for Hampton Inn Petersburg-Southpark Mall

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Coffee service
Indoor pool
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
403 E Roslyn Rd, Colonial Heights, VA, 23834
  • Place, Keystone Antique Truck and Tractor Museum
    ‪10 min walk‬
  • Place, Southpark Mall
    ‪2 min drive‬
  • Place, Virginia State University
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Bathroom shower

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Bathroom shower

Two Queen Beds, Non-Smoking, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard room with king bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard room with king bed

8.6 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard room with two queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard room with two queen beds

8.2 out of 10
Very good
(14 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn Petersburg-Southpark Mall

Lakefront hotel with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn Petersburg-Southpark Mall offers 129 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Petersburg-Southpark Mall. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free RV/bus/truck parking
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Keystone Antique Truck and Tractor Museum and a 1-minute drive from Appomattox River
  • Cats and dogs welcome for a fee
Hampton Inn Petersburg-Southpark Mall offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A business center, a meeting room, and limo/town car service are available. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Petersburg-Southpark Mall. Parking is available for a fee.
Guests are served free buffet breakfast daily from 8:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Petersburg-Southpark Mall
Hampton Inn Petersburg-Southpark Mall Colonial Heights
Hampton Inn Petersburg-Southpark Mall Hotel
Hampton Inn Petersburg-Southpark Mall Hotel Colonial Heights
Hampton Inn Petersburg-Southpark Mall Colonial Heights, Virginia
Hampton Inn Richmond Colonial Heights Hotel Colonial Heights
Hampton Inn Petersburg-Southpark Mall Colonial Heights
Hampton Inn Petersburg Southpark Mall
Hampton Petersburg park Mall
Hampton Inn Petersburg-Southpark Mall Hotel
Hampton Inn Petersburg-Southpark Mall Colonial Heights
Hampton Inn Petersburg-Southpark Mall Hotel Colonial Heights

Hampton Inn Petersburg-Southpark Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 756 reviews
Rating 8 - Good. 195 out of 756 reviews
Rating 6 - Okay. 77 out of 756 reviews
Rating 4 - Poor. 51 out of 756 reviews
Rating 2 - Terrible. 45 out of 756 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, Youngstown

Stayed 1 night in Sep 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Darryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool I was nice
Stayed 2 nights in Aug 2025

6/10 Okay

DELIA

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stuff weren't nice at all
Stayed 1 night in Aug 2025

10/10 Excellent

Shondell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Condition
Stayed 4 nights in Aug 2025

8/10 Good

Roslyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels
Stayed 1 night in Aug 2025

10/10 Excellent

Christy

Stayed 1 night in Aug 2025

10/10 Excellent

Dollie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susy J at the front desk !!! We love her!!!! Her bubbly personality at check in :TOP TIER!!!!! Next visit to the area in October… my reservations made right after our check in!!! Great customer service!!!!!!
Stayed 1 night in Aug 2025

8/10 Good

Pearline

Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 1 night in Aug 2025

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The 1st room view was CONCRETE WALL blocking the window... the 2nd room did not have TV/any cable. the 3rd room water pressure was horrible and a roach was in the bathroom. All carpet floors were filthy. The only goodcthing about this property was the young lady working the desk. For all other purposes, this hotel does not meet the Hilton standards. My sister stayed at Comfort inn and it was cleaner and cheaper than mine. HORRIBLE experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased, and satisfied with the service. The staff members was
Stayed 4 nights in Jul 2025

6/10 Okay

Wanita

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Carol, alexandria

Stayed 1 night in Jul 2025

8/10 Good

Erica, HERNDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The layout gives the room a lot more space. Haven't been in a Hampton Inn in years. This one was nice and had the amenities wanted. However the hallways to the room were sweltering! It's a hot, long walk to the room.
Stayed 1 night in Jul 2025

10/10 Excellent

DELIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, very clean and friendly stuff
Stayed 2 nights in Jul 2025

6/10 Okay

Edna

Travelled with family
The staff was friendly and ready to help in any way. The hotel itself needs repairs. One of two elevators was down during our 4 night stay, which made for significant elevator traffic. The washing machine on the second floor was broken. Several tiles by the pool were covered in mold.The pool room was so hot, it made it uncomfortable to be there. Our room smelled musty. The water pressure in the shower was very soft. The garbage can on our floor next to the soda machine was overflowing with trash that smelled. One bed had a mattress protector for bed bugs, the other did not. The windows were smeared with handprints when we arrived. The garbage cans in our room were rusted and disgusting. The location was perfect for us and the staff lovely, but we will not return.
Stayed 4 nights in Jul 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was closed to many other thing.
Stayed 1 night in Jul 2025

4/10 Poor

Denise

Disliked: Cleanliness, amenities
The staff was amazing, very, very nice. But housekeeping needs an overhaul! Piled up trash for days, no towels, only maid service every other day, only 1 out of 2 elevators worked. The 1 elevator that worked was disgusting, dirty and all scraped up. No decorating at all in the rooms.
Ice maker leaked all over
This is the floor plate in the elevator floor threshold, very dirty and we were there for days, never got cleaned.
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The Hampton Inn was directly across from Southpark Mall so there were a myriad of dining options. The Inn had easy access to I -95. The room was very clean and everything was working properly. The breakfast was up to Hampton Inn standards and the woman at the breakfast bar kept the area tidy and well-stocked and the food was hot. The front desk staff was friendly and able to give directions and check in and check out were speedy. The only criticisms I had was that there was peeling paint on the shower ceiling, the ice machine was out of order, I received no housekeeping service on Friday (although I had plenty of towels and toiltetries) and the corridors were somewhat stuffy. Overall this Hampton Inn was a good value.
Stayed 2 nights in Jun 2025

2/10 Terrible

Shawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Would would not return.

Well, when we first arrived and my daughter wanted to take a shower there was a dirty washcloth hanging on the curtain, we then had problems getting into the room and finally at 10:00 after going downstairs numerous times to get our keys reprogrammed, they let us know that the door lock is dead. We were then asked if we wanted a different room and I said no because it is 10:00 we just want to go to sleep. Next there was a knock at the door and the maintenance man wanted to replace the batteries and I said that he can just do it when we leave in the morning and that we just did not want to be bothered anymore. In the middle of the night I woke up to water all over the carpet which evidently had come out of the AC unit in the wall. Once I had gotten in the shower that next morning the access panel in the ceiling was open with drywall screws sticking out to hold it in place. After being peppered with drywall dust and insulation I moved it back into place. We were in room 213. My wife and daughter were all so scared to get in the left elevator because the firefighters access door was broken and recaulked into place still hanging down.
Stayed 1 night in Jun 2025

4/10 Poor

Gabrielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Building and room were grimy. Low flow shower.
Stayed 3 nights in Jun 2025

8/10 Good

JAMES, Medinah

Stayed 1 night in Jun 2025

10/10 Excellent

Adrain

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jun 2025