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Hampton Inn Petersburg-Southpark Mall

2.5 star property

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Photo gallery for Hampton Inn Petersburg-Southpark Mall

Free daily buffet breakfast
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
403 E Roslyn Rd, Colonial Heights, VA, 23834
  • Place, Keystone Antique Truck and Tractor Museum
    ‪10 min walk‬
  • Place, Southpark Mall
    ‪2 min drive‬
  • Place, Virginia State University
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Bathroom shower

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Bathroom shower

Two Queen Beds, Non-Smoking, Accessible

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard room with king bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard room with king bed

8.6 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard room with two queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard room with two queen beds

8.2 out of 10
Very good
(14 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn Petersburg-Southpark Mall

This hotel features an indoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn Petersburg-Southpark Mall offers 129 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Petersburg-Southpark Mall. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free RV/bus/truck parking
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Keystone Antique Truck and Tractor Museum and a 1-minute drive from Appomattox River
  • Cats and dogs welcome for a fee
Hampton Inn Petersburg-Southpark Mall offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A business center, a meeting room, and limo/town car service are available. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Petersburg-Southpark Mall. Parking is available for a fee.
Guests are served free buffet breakfast daily from 8:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Petersburg-Southpark Mall
Hampton Inn Petersburg-Southpark Mall Colonial Heights
Hampton Inn Petersburg-Southpark Mall Hotel
Hampton Inn Petersburg-Southpark Mall Hotel Colonial Heights
Hampton Inn Petersburg-Southpark Mall Colonial Heights, Virginia
Hampton Inn Richmond Colonial Heights Hotel Colonial Heights
Hampton Inn Petersburg-Southpark Mall Colonial Heights
Hampton Inn Petersburg Southpark Mall
Hampton Petersburg park Mall
Hampton Inn Petersburg-Southpark Mall Hotel
Hampton Inn Petersburg-Southpark Mall Colonial Heights
Hampton Inn Petersburg-Southpark Mall Hotel Colonial Heights

Hampton Inn Petersburg-Southpark Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 785 reviews
Rating 8 - Good. 198 out of 785 reviews
Rating 6 - Okay. 78 out of 785 reviews
Rating 4 - Poor. 53 out of 785 reviews
Rating 2 - Terrible. 49 out of 785 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was probably our best stay in the past several years. Loved the roominess. Love the shower space but water pressure was really low. Other than that everything was above expectations.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean, Elizabethton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water takes forever in shoeer
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

6/10 Okay

Pete

Liked: Amenities
Good breakfast! Clean place but we asked for towels several times and never got not even 1! We were on the 3rd floor and the smell of weed was overwhelming. You want to smoke that stuff fine but take it outside! Comfortable bed and nice showers.
Stayed 2 nights in Dec 2025

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty and staff did not keep the breakfast area stocked with food.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Polite staff. Good breakfast bar
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Bryant

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Jasmine Ashlyn

Disliked: Cleanliness, amenities, property conditions & facilities
The room had roaches, the iron didn’t work or the refrigerator They handed me 5 different irons before one worked
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Efrain

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Actually, all of the above. The room was clean, and welcoming. The staff were friendly, volunteered help, and spoke "understandable English". The Amenities were great, and the location by the Southpark Mall were a major plus, where we did not have to go far for food and necessities. We need to make this trip every once in a while, to see our son and family and this serves all our needs for multiple visits to the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly courteous and caring. My initial room had no power on the refrigerator and the TV and when I informed the front desk they immediately moved me to another room. I appreciated that much care.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ann

Disliked: Cleanliness
The first room we were given faced a white concrete wall. We asked to be moved. The second room was dirty. My husband found spots of blood on his comforter. We slept on top of the covers because we were unsure the sheets had been changed. There was hair in the bathroom sink. The tub looked like it had not been cleaned. We had reservations for our return trip and we canceled. I want to emphasize the staff was friendly and helpful. We had no problem with anyone in the hotel.
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
DarkShade on window would not raise, light bulbs missing from lamps- room very dark - reported to front desk upon arrival and again that evening. Reported again next morning. Ceiling in bathroom had paint peeling off in several areas, appeared to be patches of mold forming on ceiling. Had to request a change of room - rather than have front desk clerk offer one following 3rd report of non-functional sleep shade on window. Was transferred alternate room for second night- clean and functional but shampoo in shower was empty. Disappointing stay.
Stayed 2 nights in Nov 2025

4/10 Poor

RICHARD

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The floors were not clean. Dirty walls. The bed was very comfortable and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and hot tub - had it all to myself. Good restaurants close by.
Stayed 1 night in Nov 2025

8/10 Good

Maurice, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities
AC was broke in our room, they were extremely busy that weekend, found us another room and it was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Micheal, Palm Bay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Overall enjoyable experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Chuck

Stayed 1 night in Nov 2025

10/10 Excellent

Shamika

Stayed 1 night in Nov 2025

10/10 Excellent

Cornelis

Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk woman was wonderful at check-in. I can't say the same for the man at the front desk at check out. I told him the body wash container in the shower was out when I went to use it and he only said I will let the cleaning staff know. No, sorry for the inconvenience, nothing. Otherwise everything else was great!
Stayed 1 night in Nov 2025

6/10 Okay

Morrow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy youth banging doors, in hallways talking loudly at 11 pm. My phone didn't work. Breakfast was so so. Quality? Mushy apples. Not much choice. No healthy choices. All cereals had sugar on them. Air conditioner was ok because noisy fan was kept off.
Stayed 1 night in Nov 2025