2/10 Terrible
Nicole K.
15 Jul 2025
Disliked: Cleanliness
A VACATION LETDOWN
Pictures are deceiving! We booked this home, mainly for the perk of having a hot tub to utilize during our stay. However, we were unable to use it due to how nasty it was. It was not only cloudy, but also had dirt/sand settled in the bottom. We messaged the host and was told to throw a bag of chemicals in it. I noticed the ‘checkout instructions’ stated that if you used the pool, throw a bag of chemicals in it before you leave. So no one comes to clean this in between stays… GROSS. I didn’t have much faith that I and my entire family wouldn’t be walking away with some sort of rash, so we had to skip it. The neighborhood was sketchy - we were nervous leaving our car out each night. The main floor bathroom had poop still in it upon check-in. Many of the ‘amenities’ like hand soap, body wash, etc were almost all empty upon arrival. The people sleeping downstairs FROZE each night because the AC that was set to 73 upstairs, still made the basement 60 degrees. The carpets upstairs were absolutely disgusting. The carbon monoxide detector and smoke detector downstairs didn't work. We tried messaging the host letting them know our experience and still have not heard one word back - going on 3 weeks now. We’ve stayed at many vacation rentals and I can honestly say this was hands down our worst experience to date.
Nicole K.
Stayed 4 nights in Jun 2025