2/10 Terrible
Ben P., Milton, fl
22 Jun 2025
Misleading Property Description
Traveler beware, this is not a 1 bedroom apartment, this is a studio apartment in a shady area of town. The listing photos indicated a bed was in the bedroom and another in the living room, but upon arrival we discovered that the “bedroom” was also the living room and the extra bed was a pullout couch. The pullout couch had a spring mattress with no padding and the couch was too close to the bed to be pulled completely out or used. The mattress on the bed was one of the most uncomfortable mattresses I have ever sat on (we could not sleep in this unit). After realizing the unit’s listing had indicated a nonexistent bedroom and the unusable pullout couch, we contacted VRBO. After over an hour on the phone and VRBO repeatedly telling us not to leave the unit, we had to leave the unit and go to a hotel. VRBO contacted the host regarding the issues with the listing and I was refunded for the last two nights of my three night trip. VRBO said it was up to the host to refund the first night. Before leaving the VRBO, we cleaned it back to the way we found it and contacted the host asking for a full refund of all three nights and fees, never received a response.Regarding location, this unit is part of a large building with multiple studio apartments. The building itself shares a parking lot with two buildings that appeared to be homeless shelters or recovery centers.
Ben P.
Stayed 1 night in Jun 2025