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Hotel Polaris

4.5 star property
VIP Access

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Photo gallery for Hotel Polaris

Exterior
Lobby sitting area
Lobby sitting area
Lobby sitting area
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • Place, US Air Force Academy
    ‪1 min walk‬
  • Place, Western Museum of Mining and Industry
    ‪15 min walk‬
  • Place, Ford Amphitheater
    ‪2 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Mountain view

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from room

Club Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | View from room

Club Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (ADA)

View from room

Room, 1 King Bed (ADA)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

View from room

Room, 2 Queen Beds (ADA)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Mountain view

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Mountain view

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View) | View from room

Room, 1 King Bed, Mountain View (Partial View)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Suite, Mountain View | Mountain view

Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Mountain view

Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Suite (Superintendent) | Mountain view

Suite (Superintendent)

  • Mountain view
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area
The Academy Hotel Colorado Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 3,951 reviews
The price is €86
includes taxes & fees
22 Mar - 23 Mar
The Academy Hotel Colorado Springs

About this property

Hotel Polaris

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
During your stay at Hotel Polaris, you're just a quick walk from US Air Force Academy. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy American cuisine with pool views at Pamelas, one of the property's 3 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, Thai massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and fitness classes
  • 8 minutes by foot from US Air Force Academy and a 3-minute drive from Topgolf
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Hotel Polaris offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star Colorado Springs hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Pamelas - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Doolies - This family restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Aviator Rooftop Lounge - This rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Thunderbird Bar - Overlooking the pool, this lobby lounge serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • High chair
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.90 per accommodation, per night
  • Service fee: 5.00 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 594 out of 681 reviews
Rating 8 - Good. 49 out of 681 reviews
Rating 6 - Okay. 24 out of 681 reviews
Rating 4 - Poor. 9 out of 681 reviews
Rating 2 - Terrible. 5 out of 681 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Roelfina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, great beds, slept very well. Staff was very friendly and helpful. We will go back for sure
Stayed 1 night in Dec 2025

10/10 Excellent

Clarke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff, superb food, Great bartenders, bathroom and room extremely clean. Only thing to advise other travelers about is prices in restaurants. Food is outstanding but is not cheap, you get what you pay.for.
Stayed 4 nights in Dec 2025

10/10 Excellent

Denesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with kind staff and good food!
Stayed 2 nights in Nov 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2025

10/10 Excellent

Abimael

Stayed 1 night in Dec 2025

10/10 Excellent

Clifton Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, very polite and friendly staff! Highly recommended!
Stayed 5 nights in Dec 2025

4/10 Poor

Lee

Travelled with family and small children
Disliked: Cleanliness, amenities
We usually love staying here and have had many great experiences, which made this visit especially disappointing. Things started off shaky when I called to confirm check-in time—the associate who answered (I believe his name was Chip) sounded irritated and inconvenienced, despite my being polite. When we arrived at the room, we found dog food and fur in several areas. We don’t have a pet, so we notified the front desk immediately to ensure we wouldn’t be charged. The staff member did offer to send housekeeping, which was appreciated. This hotel is usually quiet, but that wasn’t the case this night. Our neighbors returned from downstairs extremely intoxicated and spent much of the night slamming doors, playing music, and talking loudly. It made for a rough night of sleep. Cleanliness was also lacking, particularly in the bathroom—the walls didn’t appear properly cleaned. On top of that, the added $25 fee felt frustrating, especially when it’s justified by a “free” morning fitness class for only one person. I’d rather opt out of the fee and pay for amenities I actually want. I understand long-term goals for the property, but nickel-and-diming guests isn’t the answer. Lastly, the outdoor yard and fire pit weren’t cleared of snow, making them unusable (which are part of the amenities) We’ve had too many good stays here to rule it out entirely, and we’re willing to give it another try—hoping this experience was the exception, not the norm.
Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 2 nights in Dec 2025

10/10 Excellent

T.J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Staff was top notch and was a beautiful property
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was excellent! The staff was courteous upon walking in, to check-in and finally having dinner at Atmosphere the restaurant! 5 stars for service and the entire building was spotless. We will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Kashin

Stayed 4 nights in Nov 2025

10/10 Excellent

Jeni

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful!
Stayed 2 nights in Nov 2025

10/10 Excellent

Seong Wook

Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
great staff and room Pamela's was great also
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen, Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and rooms were.
Stayed 2 nights in Nov 2025

2/10 Terrible

Arnold

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel lobby and common spaces are open, sterile and cold, zero warm welcoming features.
Stayed 1 night in Nov 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Philip

Stayed 5 nights in Nov 2025

10/10 Excellent

Jeni

Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Staff & service, amenities
Wonderful
Stayed 13 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the grand scale of the hotel, the sharp Air Force influenced architecture and cool AF interior theme. The staff are so professional and very competent from the front desk to restaurant staff and spa. My salt therapy massage was top notch and the facility pristine, lovely and peaceful. Lounging in the after treatment area with a Prosecco in hand and a magnificent view of the mountains was worth the price of admission! A must experience. Even the pool was open on this cool November evening. On my last night I enjoyed delicious chicken wings and a cocktail at the stellar bar and then hung out by the central fire chatting with guests. The room’s are super well put together and comfortable. Fresh bright linens and quiet. I will stay again for sure.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Super clean, great location, so good. All aspects!
Stayed 2 nights in Nov 2025

10/10 Excellent

JULIO CESAR, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay at Hotel Polaris! Beginning with it being right off the highway, allowed easy and fast access to and from our destinations. The staff at the front desk were amazing and the room with the mountains view was breathtaking. The room and hotel are impeccably clean and offer a lot of amenities. We had brunch at Pamela’s, drinks and wings at the lobby “Thunderbird” bar and great sushi dinner at the Aviator Bar on the ninth floor. I would highly recommend and definitely return the Polaris
Stayed 3 nights in Nov 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities
Beautiful hotel - clean - amenities were great -staff was friendly and helpful
Stayed 1 night in Sep 2025