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Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Restaurant
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Place, Colonial Life Arena
    ‪13 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 1,123 reviews
The price is €106
includes taxes & fees
24 Nov - 25 Nov
Cambria Hotel Columbia Downtown The Vista

About this property

Tru By Hilton Columbia Downtown

Hotel with free breakfast, near University of South Carolina
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Columbia Downtown, you're just a quick walk from EdVenture Children's Museum. You'll find features like free breakfast and free WiFi in public areas, plus a gym.
  • Free breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a business center and a car charging station
  • Onsite recreation includes a gym
  • Just a 2-minute drive from University of South Carolina and a few minutes from Colonial Life Arena
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. For a fee, parking is available.
Guests are served free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Reviews

Tru By Hilton Columbia Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 369 reviews
Rating 8 - Good. 58 out of 369 reviews
Rating 6 - Okay. 17 out of 369 reviews
Rating 4 - Poor. 8 out of 369 reviews
Rating 2 - Terrible. 8 out of 369 reviews

Reviews

10/10 Excellent

Torrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional! Beautiful lobby but $12 a night for parking is terrible!
Stayed 3 nights in Jul 2025

8/10 Good

coreena

Liked: Cleanliness, staff & service, property conditions & facilities
Stop charging for parking we spent the money to be there, no reason to have to pay to park. The beds need new mattresses.
Stayed 3 nights in Jul 2025

10/10 Excellent

Clay

Stayed 2 nights in Jul 2025

10/10 Excellent

Hynrie Emerlou

Travelled with family
Liked: Amenities
Very clean and comfy place. Good breakfast, really enjoyed it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabiola Cortina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeting with a very warm welcome at the front desk. Hotel was extremely clean, quiet and the bed and pillows were comfortable. There are a few food options in walking distance and also a Publix right across the street. They also had a managers appreciation little dinner for all guest, it was really nice. I would definitely stay here again.
Stayed 4 nights in Jul 2025

6/10 Okay

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like having to pay for parking.... RIDICULOUS
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Deborah

Rating: ★★☆☆☆ (2/5) I’ve always chosen Hilton for reliability and comfort, but this stay was a major disappointment. Upon entering my room, I discovered a roach, which understandably made me very uncomfortable. I had to request a room transfer. In addition, I originally booked a two-queen bed room but asked if I could switch to a one-bed room. I was told there were none available, only to hear staff offering a one-bed room to another guest moments later. When I asked about it, I was told it was because I had booked through a third party—this felt unfair and dismissive. To add to the frustration, the coffee station offered cold coffee, which I had to throw out. The one positive part of my stay was the overnight staff member—she was extremely kind, helpful, and genuinely made an effort to greet guests by name. Her hospitality stood out and was greatly appreciated. Unfortunately, the overall experience did not meet the standards I expect from Hilton.
Stayed 1 night in Jul 2025

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
1st, as always, Hiltons have the most comfortable beds and excellent water pressure (which is important). I was recently in Columbia SC for a conference
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2025

10/10 Excellent

TERRI, Castle Hayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Centrally locted to restaurants and attractions. Clean room. Comfy bed. Great amenities. Staff was awesome. Only complaint is handicap permits/plates were not excluded from parking charge. However, I will eturn to stay at property again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay. Very clean. Pleasant customer service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff was so nice and welcoming. But I did not like having to pay to park on the site.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tehya

Stayed 1 night in Jul 2025

10/10 Excellent

Tesfaye

Stayed 1 night in Jul 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kira

Stayed 4 nights in Jul 2025

10/10 Excellent

Curlena, Seneca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally, I would not give any hotel all 5 stars in every category. However, this hotel deserves more than 5 stars. If i could give this hotel 9 stars i would. The staff was amazing with EXCELLENT customer services. Mrs. Jackie (breakfast cleaning lady I believe that was her name) she was so sweet and funny. The breakfast was amazing and good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to make a pitstop out of town and
Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Front desk service was amazing and fairly quick. Rooms were awesome and cozy for us as well!
Stayed 1 night in Jul 2025

10/10 Excellent

JACOB

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, rooms clean and everything was really nice, only problem we had was they had 3 elevators and only 1 worked. Having 7 floors meant it took such a long time to get to room or to leave. But other then that was a great place
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest Tru property we have stayed in. The gym facility was nice, the rooms were clean and comfortable. The staff was top notch.
Stayed 3 nights in Jul 2025