Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Exterior
Lobby
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • University of South Carolina
    ‪11 min walk‬
  • Colonial Life Arena
    ‪13 min walk‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Columbia Downtown

Hotel with free breakfast, near University of South Carolina
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Columbia Downtown, you're just a quick walk from EdVenture Children's Museum. You'll find features like free breakfast and free WiFi in public areas, plus a gym.
  • Free breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a business center and a car charging station
  • Onsite recreation includes a gym
  • Just a 2-minute drive from University of South Carolina and a few minutes from Colonial Life Arena
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. For a fee, parking is available.
Guests are served free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 305 reviews
Rating 8 - Good. 47 out of 305 reviews
Rating 6 - Okay. 16 out of 305 reviews
Rating 4 - Poor. 7 out of 305 reviews
Rating 2 - Terrible. 8 out of 305 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

NATALIE

Stayed 1 night in Jun 2025

10/10 Excellent

Martina, Dumfries

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a college visit to USC and this hotel is within a 5 minutes drive to campus. Good breakfast also.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peter and Gigi (breakfast buffet) were beyond amazing!! They were so kind and helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

James, ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Super clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Stayed 1 night in Jun 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

College Orientation

Hotel has paid parking available through an app but parking spaces are too small. I am sure this has to do with being in the city. We arrived late in the evening and there was only one very tight spot available. Room had an adjustable thermostat but it didn’t do much to change the temperature. You can adjust the temperature on the thermostat but they must have it where it only gets to certain temperatures. There were several options for breakfast. All staff members we interacted with were very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the property clean
Stayed 1 night in Jun 2025

2/10 Terrible

Porfirio

Liked: Cleanliness
Disliked: Staff & service
I booked a room and couldn't stay cause I wasn't told that there was a 250 dollar deposit so I couldn't check in I offered cash but they wouldn't accept it so I never stayed and still couldn't refund my money that day still waiting on it
Stayed 1 night in Jun 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing. The service was top tier. The desk service was exceptional and friendly. The only think if i had to complain qould be the water in shower was inconsistent. It was hot in the morning and not in the evenings.
Stayed 2 nights in Jun 2025

6/10 Okay

Loretta, Fairhope

Travelled with partner
Liked: Cleanliness, staff & service
It was new. The door in room 244 didn’t close properly. Sink water was hot only, no cold. It was very loud in the evening lobby. Eggs were scorched . Parking was horrendous. Not only do you pay, you aren’t guaranteed a spot even after paying! Ridiculous and will never stay at another Tru Hilton. Very disappointed since reviews were all excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Disliked: Amenities
The parking is very limited for the number of guest.
Stayed 1 night in Jun 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Great workout facility!
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

GV

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Staff very friendly. Hotel is near many restaurants etc.
Stayed 1 night in May 2025

10/10 Excellent

Shay

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to things . The staff was welcoming
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Nice place but hated paying for parking!
Stayed 2 nights in Jun 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, good breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025