See all properties

Best Western Hilliard Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

A Best Western hotel with a brick facade, a covered entrance, and a parking lot.
A modern kitchen with stainless steel appliances, a refrigerator, and a coffee machine.
A modern lobby with seating areas, a flat-screen TV, and a fireplace.
A hotel room with a brown leather sofa, a wooden coffee table, a single bed with white bedding, a desk with a chair, and a TV.
A hotel lobby with seating, a reception desk, a refrigerator, and a television.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Place, The Mall at Tuttle Crossing
    ‪3 min drive‬
  • Place, Bridge Park
    ‪7 min drive‬
  • Place, Hollywood Casino
    ‪7 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Microwave And Refrigerator

A hotel room with a bed, a sofa, a desk, and a chair.

1 King Bed, Non-Smoking, Microwave And Refrigerator

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite-2 Queen Beds, Non-Smoking, Sofabed

A hotel room with a sofa, a bed, a desk, and a chair.

Suite-2 Queen Beds, Non-Smoking, Sofabed

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

A modern living room with a blue sofa, red armchair, and ottoman, a floor lamp, and a large window with a view of the outside.
Comfort Suites Columbus West - Hilliard
Columbus
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,004 reviews
The price is €104
includes taxes & fees
13 Sept - 14 Sept
Comfort Suites Columbus West - Hilliard

About this property

Best Western Hilliard Inn & Suites

Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Hilliard Inn & Suites gets good marks from our customers. During your stay, you'll be close to The Mall at Tuttle Crossing. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Ohio State University and 14 minutes from Greater Columbus Convention Center
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served free full breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1005 reviews
Rating 8 - Good. 252 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, breakfast was fresh, pool was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here it's so clean.pool water a little to cold.
Stayed 1 night in May 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean , convenient to family, friendly staff, great location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee was good and breakfast above average. Staff very helpful and friendly. If I'm back in the area I'll stay here again. Can't beat the price.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is as advertised. Clean, friendly staff, good breakfast, and easy to check in.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was large and clean. Breakfast was great, with lots of options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very nice
Stayed 1 night in Feb 2026
Verified review

8/10 Good

donna

Yes decent breakfast would try to get it early though we went at 830am and the were running low Staff accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Medhaned

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Location, Breakfast and price
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The room was clean and great size. Pool was fun and clean! Breakfast was also very clean and tasted great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Everything was great, friendly staff breakfast was good
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Way to expensive
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great (omelets and bacon were better than scrambled and sausage in my opinion), fresh waffles are delicious. Pool was clean and stocked with towels. Room was clean and comfortable with lots of plugs and USB ports. Staff was friendly and the property location was great too, close to food and activities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice desk workers and good hot breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean and well maintained. Other than being provided a 3 rd floor room and instructed where the elevator is, only to find the elevator not in service, it was a very good value!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac good, parking safe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

krista

Liked: Cleanliness, amenities, property conditions & facilities
Totally spotless hotel and rooms. Really enjoyable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

colleen

Customer service was excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. But could use some updating. The bathroom and elevators are very small. The bed was very comfortable.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Ricardo

Good
Stayed 2 nights in May 2026