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Holiday Inn Columbus-Hilliard by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus-Hilliard by IHG

Exterior
Property amenity
Lobby
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5495 Maxwell Pl, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪3 min drive‬
  • Place, Hollywood Casino
    ‪4 min drive‬
  • Place, Spindler Dog Park
    ‪4 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About this property

Holiday Inn Columbus-Hilliard by IHG

Hotel in Columbus with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Holiday Inn Columbus-Hilliard by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Columbus-Hilliard by IHG. During your stay, you'll be close to Hollywood Casino. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Greater Columbus Convention Center and 13 minutes from Ohio State University
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Columbus-Hilliard by IHG. Self parking is free.

This 3-star Columbus hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Columbus-Hilliard by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3.50 to 8.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,313 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.50 to 8.50 for adults, and USD 0.00 to 0.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Columbus-Hilliard
Holiday Inn Hotel Columbus-Hilliard
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus-Hilliard Hotel
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus Hilliard

Holiday Inn Columbus-Hilliard by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 626 reviews
Rating 8 - Good. 163 out of 626 reviews
Rating 6 - Okay. 46 out of 626 reviews
Rating 4 - Poor. 27 out of 626 reviews
Rating 2 - Terrible. 23 out of 626 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Stayed 1 night in Sep 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was updated and very clean! The shower door was so clean I thought there was nothing there because I could see through it. Staff was extremely nice. If I'm ever in the area again I will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

J.T.

Stayed 2 nights in Aug 2025

6/10 Okay

Connor

Travelled with family and small children
Disliked: Cleanliness
Blood on sheets, dirty towels..
Stayed 1 night in Sep 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t sleep the first night because it’s hot outside and the AC wouldn’t stay on by design. But the second night I turned the fan setting on which lasted all night and I was able to sleep. Other than that, I’d go back. It wasn’t bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice I would come back
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

10/10 Excellent

Arati

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to osu campus. Property was clean . Good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arkisha

Liked: Amenities, property conditions & facilities
Great location. Restaurants and shopping close to it.
Stayed 1 night in Aug 2025

10/10 Excellent

haya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vineet

Stayed 1 night in Aug 2025

10/10 Excellent

Hali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aaliyah is the best

Aaliyah was the nicest and most helpful front desk staff we have encountered, in our 6 different checkins we have had in a 2 week motorcycle trip. Thank you for making our last night on the road the most comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 2 nights in Aug 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Jul 2025

8/10 Good

Yu

Stayed 1 night in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the huge lights from equipment business in back of hotel. Need to install light blocking drapes to make room darker.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, exceeded expectations.

Very new and nicely appointed. Breakfast was great. Room was clean and very nice. Only negative, the air conditioner was very loud when it kick on. But otherwise, great hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and looked newly remodeled. The staff were very polite and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

mikaila

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff & very updated and super comfy!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! 💕
Stayed 1 night in Jul 2025

10/10 Excellent

Amit

Stayed 2 nights in Jun 2025

10/10 Excellent

robyn

Stayed 1 night in May 2025

6/10 Okay

Mehmet

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The hotel had a welcoming staff at the reception and easy check-in. The room looked clean however i found hair on multiple towels and the countertop. It was a very loud hotel with poo isolation between the rooms and all the construction equipment at the back of the hotel.
Stayed 1 night in Jun 2025