4/10 Poor
Andrew
Travelled with family
16 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average hotel stay
This franchise, independently managed hotel is very run down and service very mediocre. Our family of 4 stayed for 1 night. Upon check-in, they requested $50 cash for incidentals to be returned at check-out. I don't carry cash and asked to put it on my credit card. They said the $50 would be refunded after 5 business days, which still hasn't after 6 days.
We couldn't find our room in this 2-floor hotel. Room numbers were not marked outside showing which direction to go. We had a non-smoking room which smelled like smoke. Turning on the AC removed some of the unpleasant odor. The popcorn ceiling was coming off as if there were prior roof leaks.
They had towels in the room for 2 people. When asked for more towels, they said to bring the used towels to exchange for another 2. The entire place and our hotel room are severely dated.
Breakfast was below average and skimpy. Management provided the bare bones during breakfast hours at 8:00am despite other guests in the dining room. They took out a tray of 6 slices of bread, a couple bananas/oranges, 6 mini-muffins, and 6 yogurts in the fridge.
I had better stay at other franchise owned Quality Inn's. I would not recommend this one.
Andrew
Stayed 1 night in Sep 2025
