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Quality Inn & Suites Columbus West - Hilliard

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Columbus West - Hilliard

A reception area with a stone fireplace, wooden staircase, and a green doormat with the hotel name.
A restaurant with a wooden staircase, multiple tables and chairs, a kitchen area, and a view of the outside.
A hotel room with a sofa, a wooden table, a chair, a patterned carpet, and a window with curtains.
A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.
A sign for Quality Inn & Suites with amenities including free WiFi and a micro fridge.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪2 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, The Mall at Tuttle Crossing
    ‪5 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, bedside table, lamp, chair, and a patterned carpet.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Superior Room, 1 King Bed (Smoke Free)
Red Roof Inn Columbus West - Hilliard
Columbus
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 1,001 reviews
The price is €79
includes taxes & fees
16 Aug - 17 Aug
Red Roof Inn Columbus West - Hilliard

About this property

Quality Inn & Suites Columbus West - Hilliard

Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites Columbus West - Hilliard, you'll be close to Hollywood Casino. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 10 minutes by car from Ohio State University and 11 minutes from Greater Columbus Convention Center
Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Columbus West - Hilliard. Self parking is free.

This Columbus hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 593 reviews
Rating 8 - Good. 199 out of 593 reviews
Rating 6 - Okay. 95 out of 593 reviews
Rating 4 - Poor. 58 out of 593 reviews
Rating 2 - Terrible. 47 out of 593 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sabrina

Disliked: Cleanliness, staff & service
Parking was easy and secure. The room was not swept thoroughly. The staff was average. Breakfast was ok.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was a little dirty and the shower was missing some parts. The breakfast was okay and the staff was helpful, but it just was a lower tier hotel experience as a whole
Stayed 1 night in Apr 2026
Verified

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at this hotel. They are very friendly and everything is kept clean. We had a small tear in the fitted sheet and it was replaced :). The parking lot is well lit and clean. We had a very early appointment and did not eat the breakfast buffet but it smelled good.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Goood place to stay with free breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient and safe location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Marie

Liked: Cleanliness
Good stay for the price. It’s an older property but clean. Not much water pressure and the water wasn’t very hot. Breakfast was ok but also not hot. Staff members were friendly. Again, good for the price. Would stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Heather H

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were comfortable and clean, reasonably priced, would stay here again
Stayed 1 night in Jun 2025
Verified

8/10 Good

Daljit

Liked: Cleanliness, staff & service, property conditions & facilities
It's good for crashing and getting back on the road again. Breakfast isn't that great. Don't expect the Hilton here. But it'll do. Best part there is a Waffle House next door
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Karen

Room was clean but needed updating. Worn furniture, cracked toilet seat, granite counter holding microwave was coming off the wall. Bed was comfortable. Breakfast was adequate.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ranganathan

Shower head was loose and leaked all Over
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Fortrella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was broken and leaking in the first room assigned. Changed rooms and the new room was infested with bugs, the sink was clogged, and there were clothes or something left from tje previous guests. Overall lack of cleanliness. I will never stay at another Quality Inn & Suites. Worst place I have ever stayed!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Second time we stayed there! Good location and friendly staff.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and comfortable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
We loved it!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was bagels, cereal, waffles and juice. It's clean and free. Definitely like that The Waffle House is in the next parking lot. Room was clesn and comfortable. 10/10.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay
Stayed 1 night in Oct 2024
Verified

8/10 Good

Dawn

Liked: Staff & service, amenities
Staff was nice & friendly. Room was clean.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Kasey

Disliked: Cleanliness, property conditions & facilities
Room was just kinda gross. Stains on towels. That kinda stuff.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Catherine

Liked: Staff & service
The room was in so-so condition. The water pressure in the shower wasn't the best, and some gray, dirty water came out of the faucet when I turned it on. The bed was semi-comfortable. The staff was really friendly, though.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The staff was super friendly and helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hailie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a very nice experience.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Quite room.
Stayed 1 night in Sep 2025