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Best Western Plus New Caney Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Caney Inn & Suites

Lobby
Lobby
Exterior
Outdoor pool, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
22033 Us Highway 59, New Caney, TX, 77357
  • Place, Cinemark Valley Ranch
    ‪2 min drive‬
  • Place, Lake Houston Wilderness Park
    ‪5 min drive‬
  • Place, Big Rivers Waterpark & Adventures
    ‪8 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus New Caney Inn & Suites

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus New Caney Inn & Suites. During your stay, you'll be within walking distance of Cinemark Valley Ranch. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Cinemark Valley Ranch and a few minutes from Lake Houston Wilderness Park
Best Western Plus New Caney Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 360 square feet (33 square meters) and includes conference space. The business-friendly Best Western Plus New Caney Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This New Caney hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney

Reviews

Best Western Plus New Caney Inn & Suites Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 580 reviews
Rating 8 - Good. 143 out of 580 reviews
Rating 6 - Okay. 51 out of 580 reviews
Rating 4 - Poor. 27 out of 580 reviews
Rating 2 - Terrible. 29 out of 580 reviews

Reviews

10/10 Excellent

Jennifer

Stayed 3 nights in Jun 2025

10/10 Excellent

Ersibe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent stay thank you
Stayed 2 nights in May 2025

8/10 Good

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service
We have previously stayed at this hotel as it is close to family. We have always been happy with the rooms, but was fun to see that they are being updated and are very nice. Was somewhat disappointing that we were there for several days, and had the same biscuits and gravy every day for breakfast ( previous times breakfasts were roasted) We were also disappointed that the hot tub was not working, and had not been working for a week or more, then a few days later the pool was also closed for not working. Obviously, that type of thing happens. Just disappointing when having flown 4 hours on a plane with kids and staying for 6 days.
Stayed 4 nights in Jun 2025

8/10 Good

Alletha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok. We stayed in a “new room “ but it still needed help. The bathroom was not great. The door was peeling at the bottom and there was dirty grout. The staff was really amazing though and it was close to everything. The breakfast was just ok
Stayed 2 nights in Jun 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, room comfort

Great staff needs new furniture

Front end staff was very helpful and friendly. Room at first looked great but with all the lights on you can see the chair and loveseat to be badly stained and knobs or handles missing from dresser. I went to the main desk to get sheets to cover the chair and loveseat and as with check in she was prompt and friendly I did not tell her why I wanted them.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and had good prices! My brother and I are very happy with our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean hotel. Comfotable bed.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. No issues.
Stayed 1 night in May 2025

8/10 Good

selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Jodella

Travelled with family
No hair dryer in the room
Stayed 1 night in May 2025

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Enrique

Stayed 2 nights in May 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because of Hot Tub advertised and pictures of same. Immediately upon arrival I could see that this property was not as indicated by photos. Hot tub out of order sign on door leading to pool and water in Hot tub was discolored. Staff told I couldn’t get a refund because I booked through Expedia.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and excellent customer service
Stayed 1 night in May 2025

8/10 Good

Viola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Belinda J.

Travelled with partner
Quiet seckuded
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Friendly staff and clean facilities
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Disappointed

Bathroom plug was messed up. The bathroom itself needed some TLC. It looked dirty because of its condition. Need more plug availability by the beds. The elevator smelled like smoke. Breakfast was a disappointment. The hot tub wasn’t working.
Stayed 1 night in May 2025

10/10 Excellent

Stacia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, quiet, and had good coffee.
Stayed 4 nights in May 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Holiday in Texas

From the moment we checked in until the morning we checked out the staff were approachable, friendly and always helpful, nothing seemed too much trouble. Our room was lovely and spacious, the air con unit was amazing as was the onsite pool we had access to. Breakfast everyday was lovely. Wouldn’t hesitate to stay there again.
Stayed 7 nights in Apr 2025

2/10 Terrible

Cain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t stay here again

Toilet was clogged when we arrived. I was told I’d have ti fix this issue myself. Not a problem, but they wouldn’t bring the equipment to fix it to the room. When we opened the pull out couch, there was dirt all over the mattress, it was so worn out that the springs were showing and there was no bedding at all. Also, they wouldn’t bring that to the room either..
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Apr 2025