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Candlewood Suites Houston (The Woodlands) by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston (The Woodlands) by IHG

Lobby sitting area
Lobby
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Place, Texas Children's Hospital The Woodlands
    ‪5 min walk‬
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪7 min walk‬
  • Place, MD Anderson Cancer Center
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 808 reviews
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includes taxes & fees
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Comfort Suites Shenandoah-The Woodlands

About this property

Candlewood Suites Houston (The Woodlands) by IHG

Hotel in The Woodlands with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands) by IHG offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Candlewood Suites Houston (The Woodlands) by IHG, you're just a quick walk from Texas Children's Hospital The Woodlands. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Texas Children's Hospital The Woodlands and CHI St. Luke's Health–The Woodlands Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Houston (The Woodlands) by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Candlewood Suites Houston (The Woodlands) by IHG. Self parking is free.

This The Woodlands hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo

Candlewood Suites Houston (The Woodlands) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 754 reviews
Rating 8 - Good. 205 out of 754 reviews
Rating 6 - Okay. 93 out of 754 reviews
Rating 4 - Poor. 46 out of 754 reviews
Rating 2 - Terrible. 54 out of 754 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

6/10 Okay

Chad

Stayed 5 nights in Sep 2025

4/10 Poor

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We found a lot of roaches in our room
Stayed 2 nights in Aug 2025

6/10 Okay

scott, crandall

Liked: Staff & service, amenities
Hard to get to location, in area full of traffic
Stayed 1 night in Sep 2025

8/10 Good

Brittni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs work…. But worth it.

Hotel is somewhat clean. Our room was clean but the halls needed some work. It smelled like old food on our hall when we checked in. Overall we would stay here again. For the price and the friendliness of the staff you can’t beat it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except there’s no lighting outside at all; most of the parking is in back & on the right side but when it’s dark outside you can’t see anything! It’s pitch black. It truly is scary if you’re a woman alone.
Stayed 2 nights in Sep 2025

4/10 Poor

Bettye

Disliked: Cleanliness, staff & service

Not impressed!

Not at all impressed!! Telephone did not work, recliner was so hard to get out of that it bruised the back of my ankle, and the clean out of the bathroom sink had to be worked from underneath to let water out. Also the dishwasher was not installed correctly. It leaned out from counter. There were no plastic or paper cups.
Stayed 1 night in Sep 2025

8/10 Good

charles

Stayed 1 night in Sep 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
I expected a bathtub based on my room selection and only had a shower.
Stayed 1 night in Sep 2025

2/10 Terrible

Stacey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought I was staying in a nice area and unfortunately that wasn’t the case! Woke up to all 4 of my tires and rims being stolen! My car was left on 2 bricks. Front office could careless and there are no cameras!
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad . Just needed to sleep a few hours by the hospital
Stayed 1 night in Aug 2025

2/10 Terrible

kimberly

Disliked: Staff & service
We had just driven it was 8pm, we were tired and ready to rest. There was noone at the deak,a sign said they had gone to help a guest. 15 mins later she come in withe her dinner plate. But the rooms are nice and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

John

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived, the room had a very strange odor. The stovetop range was broken and never repaired. We killed at least 4 roaches (3 kitchen and 1 bathroom). The walls are paper thin and the people upstairs refused to make their child stop thumping on the walls and ceiling. The front desk was of no assistance at all. Sorry; but I wouldn't stay in this place again if it was free. It made me distrustful of Expedia ratings, and I'll never darken the door of a Candlewood Suites again, either.
Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were very nice and clean. The front desk employee was very pleasant. The only thing that seemed a little weird was that there was no toilet paper holder anywhere and the toilet paper was just sitting on the bathroom counter.
Stayed 1 night in Sep 2025

6/10 Okay

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall however there were lots of dogs and lots of noise from other guests running down the halls and playing.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine, Tomball

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Sep 2025

6/10 Okay

David

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property was okay, the staff was great, when you could fine them. Traffic makes getting in and out of the property difficult, bec its on a major highway. My room was clean, but my electronic keys had to be reprogrammed every couple of days, mine was a long stay. The most aggravating poinit to this trip was that I had a room on the bottom floor right next a side door. I was hoping to be able to enter and exit quickly and easily since mine was a long stay and I had a lot of gear. The lock and the door was broke and would not open with my room keycard. They've known about thijs issue for al ong time and have not done anything to repair it. Also, the "gym" ..lol..its not a gym...I'm not sure if anything there even works. It looks like a storage facility for abandoned equipment. I would not recommend this place nor would I stay there, again.
Stayed 12 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Desk put us in a room with a known broken shower head that had been tape repaired. During my wife's (75) shower the tape seal failed sending water all over the room (floor to ceiling and outside the room!). Extended negotiations ensued to finally move us
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it. Tucked among the trees.

Nuice place, courteous staff. No ice machine in lobby. Have to wait until ice drops in your room's fridge.
Stayed 1 night in Aug 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Bad ending

Credit machine didnt work when we checked in. We were on 2nd floor and the elevator had a a sign out of service most of the time. Leaving I had to use the stairs again and fell with a cooler and bag, landed on my knee. Told the employee at the desk when checked out, he didnt say sorry or anything. His only response was he didnt put the sign on the elevator. I have an appointment with a doctor to see whats wrong with my knee, it's very swollen still after 5 days. This may not be over with. I also showed the front desk employee, he showed no concern.
Stayed 2 nights in Aug 2025

8/10 Good

Lilliana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The hotel is quiet and in a good location. The only thing I can say is that the bed is VERY uncomfortable I had to buy a mattress topper to be able to sleep in it and we did see 2 roaches.
Stayed 10 nights in Aug 2025

10/10 Excellent

Elton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing atmosphere
Stayed 1 night in Aug 2025

10/10 Excellent

Dangela

Stayed 5 nights in Jul 2025

8/10 Good

Shelly J.

Liked: Cleanliness, amenities, property conditions & facilities
good peeps. one of the lady's there is 😂 hysterical. and kind. just mix up on rate but good to go.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!!

Room 218. Everything was great (better than great, really) but the water pressure in the shower was like a car wash!! A bit uncomfortable and not relaxing… I definitely got clean though!! lol. I will be staying here again, but a different room and/or checking the shower pressure or head. :) Each staff member was exceptionally nice and accommodating! Thank you all, so much!!
Stayed 4 nights in Aug 2025