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Comfort Suites Shenandoah-The Woodlands

2.5 star property

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Photo gallery for Comfort Suites Shenandoah-The Woodlands

Exterior
Individually furnished, desk, laptop workspace, blackout curtains
Lobby
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
18456 I-45 S, Shenandoah, TX, 77384
  • Memorial Hermann
    ‪1 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,509 reviews
The price is €92
includes taxes & fees
2 Oct - 3 Oct
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Comfort Suites Shenandoah-The Woodlands

Hotel in Shenandoah with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Comfort Suites Shenandoah-The Woodlands offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Shenandoah hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Shenandoah-The Woodlands. During your stay, you'll be within walking distance of Main Event Entertainment. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Cynthia Woods Mitchell Pavilion and 9 minutes from ExxonMobil Campus
Comfort Suites Shenandoah-The Woodlands offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. Event space at this hotel measures 230 square feet (21 square meters) and includes conference space. A library, barbecue grills, and a vending machine are also featured at Comfort Suites Shenandoah-The Woodlands. Self parking is free. A complete renovation of Comfort Suites Shenandoah-The Woodlands was completed in January 2020.

This Shenandoah hotel is smoke free.

Guests are served free continental breakfast daily.
Comfort Suites Shenandoah-The Woodlands has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 230 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.26 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Suites Woodlands
Comfort Suites Woodlands Hotel
Comfort Suites Woodlands Hotel Shenandoah
Comfort Suites Woodlands Shenandoah
Clarion Suites Woodlands Hotel
Clarion Suites Woodlands
Hotel Jacobson Shenandoah
Hotel Shenandoah Inn & Suites Shenandoah
Shenandoah Shenandoah Inn & Suites Hotel
Hotel Shenandoah Inn & Suites
Shenandoah Inn & Suites Shenandoah
Shenandoah Inn
Clarion Suites Near the Woodlands
Comfort Suites Near the Woodlands
Hotel Jacobson
Shenandoah & Suites Shenandoah

Reviews

Comfort Suites Shenandoah-The Woodlands Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 358 out of 739 reviews
Rating 8 - Good. 177 out of 739 reviews
Rating 6 - Okay. 90 out of 739 reviews
Rating 4 - Poor. 62 out of 739 reviews
Rating 2 - Terrible. 52 out of 739 reviews

Reviews

8/10 Good

Yulin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Breakfast seemed non-existent.
Stayed 1 night in Jun 2025

2/10 Terrible

kristi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross room
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and cozy
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. Good restaurants and shopping nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 2 nights in Jun 2025

8/10 Good

ANDREE

Liked: Cleanliness
On my last night, they didn’t make my room
Stayed 3 nights in Jun 2025

10/10 Excellent

Rev. Brian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. I have been using them since 2008 for a place to stay during conference time for the Methodist church.
Stayed 2 nights in Jun 2025

6/10 Okay

Mikayla

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

kelsie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was extremely pleasant. Staff were very willing to help and please us. Only thing but this is me the beds are very firm. My husband and grandson loved them. I opened and used the sleeper couch. I was very comfortable. Would stay there again.
Stayed 2 nights in May 2025

4/10 Poor

Melissa

Travelled with family
Hotel was clean, quiet and friendly but our ADA room was not very handicap accessible especially for someone in a wheelchair. Other than the automatic entry door, the rest of the room was no different than a regular room. There wasn’t very much room to negotiate turning around in a wheelchair or getting in and out of the bathroom. Shower was a tub and not a roll in so the shower was not accessible either.
Stayed 1 night in May 2025

10/10 Excellent

Yaneth

Stayed 1 night in May 2025

4/10 Poor

Tadrick

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE unless you wish to be woken by fire alarms at 3am!!!! This is an ongoing problem according to the fire department that responded to the alarm. The fireman told us that upper management refuses to fix the problem. No compensation was given to anyone after being woken two nights in a row at 3am.
Stayed 3 nights in May 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to freeway and concert venue. We stay here every time we come to the woodlands area
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Geovany

Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities
The refrigerator in our room was dirty. Items from previous customers were in the refrigerator. Not enough towels
Stayed 2 nights in May 2025

8/10 Good

Abe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was very clean and basically comfortable.

Stayed 1 night in Apr 2025

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Property conditions & facilities

Issues at Comfort Inn on I-45 S Shenandoah, TX

I was disappointed in the hotel. These are the following issues during my hotel stay: 1. Light out and constantly flickering in entry 2. Bathroom light out (one) 3. Room had musty odor (thank goodness I had air freshener) 4. Wall damage over a/c 5. No kleenex 6. Tv remote needs batteries 7. Icemaker out on 3rd floor, none on 2nd floor, had to walk downstairs to 1st floor because elevator is slow Desk clerk was mannerable. Hotel needs updating It’s not the Comfort Inn I remember years ago and I won’t be staying here again.
Stayed 1 night in May 2025