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Crowne Plaza Shenandoah - The Woodlands Area by IHG

4.0 star property

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Photo gallery for Crowne Plaza Shenandoah - The Woodlands Area by IHG

Interior detail
Restaurant
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Daily buffet breakfast (USD 12.95 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Place, Memorial Hermann
    ‪17 min walk‬
  • Place, Woodlands Mall
    ‪2 min drive‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Shenandoah - The Woodlands Area by IHG

Hotel with free parking, 6-minute walk to Main Event Entertainment
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Crowne Plaza Shenandoah - The Woodlands Area by IHG offers 152 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Shenandoah - The Woodlands Area by IHG. During your stay, you're just a quick walk from Main Event Entertainment. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Main Event Entertainment and a 1-minute drive from Memorial Hermann
  • Free local-area shuttle service
Crowne Plaza Shenandoah - The Woodlands Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 7770 square feet (722 square meters) and includes conference space. The business-friendly Crowne Plaza Shenandoah - The Woodlands Area by IHG also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Shenandoah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Johnny's - Onsite restaurant.
The Blue Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,770 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (178 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG
Crowne Plaza Shenandoah an IHG Hotel
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah - The Woodlands Area by IHG Hotel
Crowne Plaza Shenandoah - The Woodlands Area by IHG Shenandoah

Crowne Plaza Shenandoah - The Woodlands Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Texas. Great place to stay and close to the concert grounds.
Stayed 4 nights in Jun 2025

10/10 Excellent

Salman, Austn

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

lenwood

Stayed 3 nights in Jul 2025

10/10 Excellent

Valerie

Liked: Staff & service, property conditions & facilities
Trent made check in super easy. The bathroom needs some TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new home away from home

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The hotel is clean, friendly staff and convenient for shopping and attractions. Our biggest compliment goes to Johnnys restaurant on site. The food is wonderful and the service top notch! I have to mention Miss Avis, the hostess, as well as Stephen, our waiter. Both went above and beyond to ensure we enjoyed our visits (we dined both evenings of or stay). We also had breakfast both days and the young lady attending to us was exceptional as well. Highly recommend all of them and the restaurant
Stayed 2 nights in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The overall stay was great. The beds are super comfy!! The issue I didn’t like was the water pressure for the shower and the tub was slippery.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. We had 3 families and rented 3 rooms. The kids enjoyed the pool, the nearby restaurants were great, but best of all the room were large and beds comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, service was great. Room as amazing and clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Maria

Business traveller
Noisy and asked for a quiet room during check in and the reception assured the room was quiet but it’s not I can’t sleep because of the noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 6 nights in Apr 2025

10/10 Excellent

Jan

Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel!!! Nice pool will definitely be back
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was excellent. Ms. Avis was so sweet and made you feel like family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay there was great! I would definitely recommend it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Waynor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always greeted with a smile, the Breakfast buffet was always very welcoming and professional staff. Thank you.
Stayed 6 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Front desk was very friendly. Bar service was okay - the happy hour special may not be as good of a deal for just a single person unless you can put down some food (descriptions of the appetizers would have improved the experience) Breakfast, my mistake not knowing it wasn't included otherwise I would have skipped it. $15 for a bagel, banana and tiny glass of milk was NOT worth it for my kiddo. For my breakfast the eggs were good but potatoes were dry and bacon was more than crispy. Hot tub was great, pool was dirty - had lots of bugs and flowers (large roach was crawling on the wall where the fresh towels were stored). In room fridge doesn't have freezer so ended up tossing a few food items. Overall, good stay - great price for the hotel room, felt safe, it was quiet, and food was decent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawtwain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was phenomenal. The only issue we had was that our television did not work, which was quickly resolved by giving us another room. The stay was a great and comfortable stay and I would highly recommend.
Stayed 4 nights in Jul 2025

8/10 Good

A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Raza Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t cleaned once during the stay. Was informed that house keeping management has left for the day at 4pm. I had left cleaning sign much earlier. Was charged $25, have no idea for what? I cleared my bills at checkout in. cash.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway.

Great facilities and staff. Spacious rooms with AC. Range of meals and drinks in the dining area. Great breakfast options. Close to all amenities on foot or by car. Beautiful pool onsite.
Stayed 14 nights in Apr 2025