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Comfort Inn & Suites Conway

2.5 star property

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Photo gallery for Comfort Inn & Suites Conway

Standard Room, 2 Queen Beds, Non Smoking
Free daily on-the-go breakfast
Lobby
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
2370 Sanders Street, Conway, AR, 72032
  • Hendrix College
    ‪10 min walk‬
  • University of Central Arkansas
    ‪5 min drive‬
  • Reynolds Performance Hall
    ‪6 min drive‬
  • Little Rock, AR (LIT-Clinton National Airport)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
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4.1 out of 5, Very good, 1,005 reviews
The price is €67
includes taxes & fees
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About this property

Comfort Inn & Suites Conway

Hotel in Conway with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn & Suites Conway offers 69 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Conway. During your stay, you'll be within walking distance of Hendrix College. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Hendrix College and Cinemark Towne Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Conway offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Comfort Inn & Suites Conway. Free self parking is available.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Conway
Comfort Inn Conway

Comfort Inn & Suites Conway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was excellent. Nice rooms and acceptable breakfast.
Stayed 2 nights in Jun 2025

4/10 Poor

Haley

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broke which means lugging suitcases, ball bags, wagons, chairs, canopies, cooler, etc up the stairs, there was not enough staff & the hotel was dirty. Called to ask if I could have more blankets brought up, receptionist told me she couldn’t leave the desk. When I got down there, she was running trying to accommodate everyone. I felt terrible for her. I talked to the manager the next day and was informed they didn’t have enough rooms filled to have anymore staff scheduled which was a lie, my team alone had half of us staying there. Then it turned too “well i can’t find people to work.” When asked about the elevator and why we weren’t told before he said it was on their page, when I told him I what site I booked through he told me it might not be on there. I was informed I didn’t know how hotel jobs works which is correct but as a nurse I do understand working short staffed. As a manager I’ve had to spend 22 hours in facility, just to leave and be on call & yes it sucks but once you take that title you take those responsibilities. I’ve stated in three hotels in three weeks and I will never stay in a comfort inn nor recommend one again (which is why I booked in the first place). Lesson learned. Only reason they are getting a two is because the receptionist never once complained
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vera

Stayed 2 nights in May 2025

4/10 Poor

Mylea

Elevator didn’t work
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities

Ok hotel

No issues except there was no shampoo, conditioner or soap. Our room keys stopped working twice and the elevator wasn’t working when we were there, but the stairs weren’t bad and they had air conditioning.
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just right.
Stayed 2 nights in Jun 2025

6/10 Okay

Donna

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Elevator was out and I was told it had been out for 4 months. That’s hard when you have a hard time with stairs and have dog to take out several times a day & luggage to carry up and down!
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Tonje

It was like a regular hotel. It was cool
Stayed 2 nights in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good stay for the price

The stay was fine as a whole. The elevator were not working and I requested in plenty of time upon booking for ground floor room and did not receive it..but all in all the stay was good. Clean, breakfast was decent and convenient to location to go eat dinner and ballfields.
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Stayed 2 nights in May 2025

10/10 Excellent

sharra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and breakfast was great
Stayed 2 nights in Apr 2025

4/10 Poor

Angie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not a great experience

Checked in about 3:30pm on Thursday May 8th. Was told I was on the 3rd floor and the elevator was out! I asked if something else was available as I was old and fat (joking but not joking) and didn’t want the 3rd floor as I had luggage and a big bag and laptop to carry. Was moved to the 2nd floor. The room seemed clean. Part of 1 of the curtains was hanging off the rod, the office chair was peeling. I couldn’t get connected to WiFi. The employee on duty asked me to come to the lobby and he gave me employee access because guest WiFi wouldn’t work. Went to a wedding the next day. When I got back to my room, I noticed I had fresh towels. I didn’t expect that and thought that was nice. I stripped off to take a bath and saw there was no soap. I called the front desk and asked for soap. I was told she had several to check in and I would have to come get it myself. What I would have loved to of heard instead was “I will be happy to bring you some as soon as I finish checking in the guest here at the desk.” I normally stay at another name Hotel but choose this one because I had family staying there. I will NEVER return to this one again.
Stayed 2 nights in May 2025

6/10 Okay

Donald

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hole in bathroom wall, lack of electrical outlets, very cramped, very noisy until midnight, "hot" breakfast was cold and soggy, apples only fresh fruit, never could get my pc connected to the wi-fi,. We won't be staying here again or recommending it to friends.
Stayed 3 nights in May 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely horrible!!

Absolutely horrible. One of the worst experiences Ive ever had. I am a disabled veteran and asked for a lower floor room and accessible shower. When I checked in, i was told the hotel was "full with no available rooms to change." I was advised the elevator was broken (found out later it’s been broken for 6+ months) and that our room was on the 2nd floor. The room our best friends stayed in had a HORRIBLE mildew/mold smell. Our room was "slanted" so much so that the bathroom door would get stuck open and objects would literally roll from one side of the room to another. Highly disappointed and would NEVER ever stay there again or never recommend anyone to stay there either.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

I unexpectedly had to stay in Conway overnight due to vehicle issues. Comfort Inn was clean, comfortable, and pet friendly. Check in was easy and I was able to get a few laps in the pool! The staff were friendly and breakfast was included.
Stayed 1 night in Apr 2025

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, room comfort

Multiple Nightmares

Hard to believe that your Motel had so many problems with no resolution from your establishment , When we arrived we were told the elevator had been out for an extended period of time and not repaired and we had to climb stairs to 3rd Floor after telling hostess we would get a room somewhere else we were given Room on First Floor because we couldn’t climb stairs , The Room Smelled Horrible like a Wet Dog Smells , we had to go buy febreze and a sanitizer to help with the Odor , then the air conditioner would not cool the room off and after being told there were no other room to change to we had to endure that , then we had a shower head in bathroom room that had no pressure to get soap from my Wife’s hair I had to take a plastic Cup to catch water in to pour over her hair to get the soap out and this definitely took a while to do, and last but not least of problems the bed mattresses that were advertised as soft , they were hard and we slept very little, I can understand the mattress not being as advertised but everything together is ridiculous , the Room cost us $170.00 , the picture and description shows I was getting a suite but this room was standard, anyway I’m totally disappointed in your property and definitely will not stay there again, This is how you Lose Customers, we have always stayed at one of your properties but after this we will definitely start to look elsewhere, I personally feel my money should have been Returned , I hope you get your problems fixed
Stayed 1 night in May 2025

6/10 Okay

Aimee

Stayed 1 night in May 2025

8/10 Good

Randi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, straightforward hotel. No blow dryer or usb plug ins. Elevator was down but our room was just on third floor. Nice staff.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and nice place to stay.

The service was prompt and friendly. Clean room with plenty of space to spread out and relax.
Stayed 2 nights in Apr 2025