IXORA Hotel and Spa

3.0 star property

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Photo gallery for IXORA Hotel and Spa

Interior
Interior
Twin Room, Valley View
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪6 min drive‬
  • Place, Eryri National Park
    ‪6 min drive‬
  • Place, Swallow Falls
    ‪28 min drive‬

Room options

King Deluxe Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Double Room, Valley View

9.6 out of 10
Exceptional
(8 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

King Room Woodland View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Queen Accessible Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

IXORA Hotel and Spa

This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities. Change of towels is available on request.
IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
During your stay at IXORA Hotel and Spa, you'll be within walking distance of Eryri National Park. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body scrubs, facials, or massages at the spa
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Eryri National Park and 14 minutes from Conwy Castle
  • Pets welcome for a fee
IXORA Hotel and Spa offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly IXORA Hotel and Spa also features spa services, laundry facilities, and an elevator. Free self parking is available.

This 3-star Conwy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 205 reviews
Rating 8 - Good. 49 out of 205 reviews
Rating 6 - Okay. 14 out of 205 reviews
Rating 4 - Poor. 8 out of 205 reviews
Rating 2 - Terrible. 6 out of 205 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff were really friendly, lovely spa and the food was amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff at hotel amazing friendly and very helpful hotel room amazing breakfast was the best cooked breakfast and bar restaurant amazing very good priced had amazing 4 days there will be going again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Evie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, room was spotless, breakfast was really good lots of choice, will definitely come back.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zarko

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a picturesque setting. The staff were superb throughout. We'll definitely be returning
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing spa, all equipment working, gym slightly small but has good equipment. Lovely staff. Food was ok
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Freya

Liked: Cleanliness, property conditions & facilities
Spacious room (funny layout regarding bathroom) Nice food, very friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! We're booking again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Heat hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff very friendly, big beds enjoyed the spa would recommend
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was very good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and attentive. The cleanliness of the hotel was impeccable and the spa was excellent. The rooms had everything we needed and the shower was very good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, rooms and food was fantastic.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mazhir

Liked: Cleanliness, amenities
Spa facilities are brilliant
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at IXORA. The location is perfect, right next to the lagoon and hills, offering beautiful views. Our room was spacious, clean, and very comfortable. We spent some time in the hotel spa, it was incredibly relaxing and definitely worth the fee. As dog owners, we really appreciated the pet-friendly atmosphere and the outdoor garden, which was perfect for short morning walks. The staff were all very friendly. The only minor suggestion for improvement would be the addition of a drinking water refill station for guests. Overall, highly recommended!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Spa was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities
Our room was spotless, had everything we needed for our stay, bed was so comfy slept like babies. Views great. Staff all very helpful breakfast great choices. We booked a table for evening meal. Faultless and good value. Little shop by the lifts great for snacking after being to the spa
Stayed 1 night in Jan 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and hotel was really nice and really friendly staff. Only downside was the bed was really firm and we found it quite uncomfortable as we prefer a softer mattress.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

sheena

Disliked: Cleanliness, property conditions & facilities
Lots of noisy dogs
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Everything in the hotel was spotless, all the staff were very pleasant and helpful, breakfast was delicious. Lovely hotel. Would definitely recommend.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deana

Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good stay. The room was clean and had everything we needed, and the staff were polite and helpful throughout. We used the on-site gym, which was well equipped and had everything needed for a good workout. We ate dinner at the hotel twice and on both occasions the food was enjoyable, with very friendly and attentive staff. Breakfast in the morning was okay, though it would have benefited from a wider selection of fruit options.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Natalie

The staff are very
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Aboustley stunning location hotel beautiful will be booking to come back
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing environment with a comfortable bed, a wonderful shower and suitable amount of amenities.
Stayed 3 nights in Oct 2025