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Holiday Inn Express & Suites Cooperstown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Cooperstown by IHG

Exterior
Suite, 2 Queen Beds
Indoor pool
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
4758 State Highway 28, Cooperstown, NY, 13326
  • Place, Bassett Hospital
    ‪1 min walk‬
  • Place, Cooperstown Dreams Park
    ‪14 min walk‬
  • Place, Barnyard Swing Miniature Golf
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Room amenity

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite, 1 King Bed (Shower Jetted Bath Combination)

Suite, 1 King Bed (Shower Jetted Bath Combination)

Suite, 1 King Bed (Shower Jetted Bath Combination)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Express & Suites Cooperstown by IHG

Hotel with free breakfast, near Cooperstown Dreams Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Cooperstown by IHG offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cooperstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cooperstown by IHG. During your stay, you're just a quick walk from Bassett Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Bassett Hospital and 9 minutes by foot from Susquehanna River
Holiday Inn Express & Suites Cooperstown by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Cooperstown by IHG. Free self parking is available.

This Cooperstown hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Playground

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Cooperstown

Holiday Inn Express & Suites Cooperstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near many activities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Sep 2025

8/10 Good

Shane, West Des Moines

Stayed 2 nights in Sep 2025

2/10 Terrible

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Charged twice for room

There was confusion during check in and was told the card used on hotels.com was not processing and then had me give another card. Now I have 2 room charges on 2 separate cards and the hotel has been extremely unhelpful with getting this resolved despite hotels.com customer service reaching out on multiple occasions and providing photos of the dual charges. Avoid this hotel. Plenty of others close by.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy place to stay near DREAMS Park for baseball. Breakfast is just ok, but staff is friendly and there is 24hr coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, front desk staff super helpful!! Nicely updated and CLEAN room. Excellent breakfast, pool and fitness room clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special shout-out to Christina Bridger, the General Manager, and Lilly. They were very attentive and customer focused at breakfast recently and quickly remedied a situation (where the food ran very low due to staff shortage and new staff understanding expectations). They were so kind and considerate, seeking us out to apologize, and quickly making sure to replenish the breakfast offerings. Christina appears to be an incredibly capable general manager, perceptive, well spoken, and highly professional. Kudos to Christina and her staff! Thank you for attending to our needs and ensuring our stay was wonderful. We loved visiting Cooperstown and we'll definitely stay at the Holiday Inn Express and Suites should we pass your way again.
Stayed 2 nights in Aug 2025

4/10 Poor

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
While the property itself was good enough, we felt that the staff was very insensitive to the extremely loud corner it is located on. We had an exterior room on the 2nd floor - literally feet away from a large homeless population and a very high police activity intersection. We didn’t sleep much at all - and the people at the front desk did not try to remedy our displeasure. They wouldn’t allow us to move rooms without checking out and waiting for them to sell our room, only to then check us into a new room elsewhere in the building. We will not stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy to access.. Breakfast was very good. Staff was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Katie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I want to start by saying my review is NOT a reflection of the staff! The staff I encountered were some of the nicest hotel staff Ive dealt with throughout multiple stays this year alone. With that said, my son is an amputee and wheelchair user and upon arrival we were told that there was no elevator and we had a room on the second floor! The room was booked very close to our stay and by the comments of staff the elevator has not been working while they wait for parts….. that should be expressed to patrons looking to atay
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Great place clean easy no problems
Stayed 1 night in May 2025

8/10 Good

Candy

Travelled with family
Liked: Room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Gregory

Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean but rooms are a bit small for what you pay. Staff is friendly and breakfast was good.
Stayed 6 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
Property was clean and the morning breakfast was nice but the rug in our room was dirty and the indoor pool was cloudy
Stayed 1 night in Jul 2025

8/10 Good

Kacee

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location, comfortable room, nice breakfast, friendly staff
Stayed 7 nights in Jun 2025

10/10 Excellent

Ramon

Stayed 5 nights in Jun 2025

10/10 Excellent

Whitney

Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

4/10 Poor

Anne

Disliked: Staff & service, room comfort

Last time I’d stay here

This hotel is located near a baseball field used for children’s’ baseball tournaments. We had 12 years old running around and slamming doors until 11:30 pm. Apparently the parents and hotel stall decided this wants an issue and continued to let it go on. Breakfast was not great.
Stayed 1 night in Jun 2025