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Hacienda Bustillos

3.0 star property

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Photo gallery for Hacienda Bustillos

Double Room, 2 Double Beds | Living area
BBQ/picnic Area
Double Room, 2 Double Beds
Double Room, 2 Double Beds | Bathroom
Double Room, 2 Double Beds | View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Gran Vision s/n, Col Centro, Bocoyna, CHIH, 31200
  • Place, Craft Arts Museum of the State of Chihuahua
    ‪5 min walk‬
  • Place, San Ignacio Mission
    ‪8 min drive‬
  • Place, Lake Arareko
    ‪8 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | View from property

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Hotel Los Valles
Bocoyna
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 232 reviews
The price is €65
includes taxes & fees
2 Jul - 3 Jul
Hotel Los Valles

About this property

Hacienda Bustillos

A restaurant, a meeting room, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hacienda Bustillos offers 40 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Creel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hacienda Bustillos, you're just a quick walk from Craft Arts Museum of the State of Chihuahua. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 4-minute walk from Craft Arts Museum of the State of Chihuahua and 6 minutes by car from Valle de los Hongos
  • Free local-area shuttle service
There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 400 meters is available. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hacienda Bustillos. Free self parking is available.

This 3-star Creel hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 400 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: MXN 65 to 95 per person
  • A restaurant

Things to do

  • Playground

Family friendly

  • Free area shuttle
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Bustillos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 65 to 95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Bustillos Hotel Creel
Hacienda Bustillos Hotel
Hacienda Bustillos Creel
Hacienda Bustillos
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel Bocoyna

Hacienda Bustillos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 108 reviews
Rating 8 - Good. 46 out of 108 reviews
Rating 6 - Okay. 11 out of 108 reviews
Rating 4 - Poor. 10 out of 108 reviews
Rating 2 - Terrible. 10 out of 108 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and spacious
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, attentive and helpful wen’t beyond . Nice quiet and comfortable.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo malo falta de wifi
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, cómoda y las personas que nos recibieron excelentes anfitriones.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Omar Gerala

Liked: Staff & service
Está bien ubicado y tiene los necesario para una estancia acorde al precio, sería bueno que aceptara tarjeta de crédito
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Ismael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Al estar muy cerca de la calle, el ruido se filtra mucho a la habitación y eso no deja dormir con tranquilidad, no tienen jabón ni shampoo en el baño, también no cuentan con papel en el sanitario
Stayed 1 night in Aug 2025
Verified

8/10 Good

Francisco

Liked: Amenities
Recepción accesible por parte del personal
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Martin

Disliked: Cleanliness, staff & service, amenities
Que puedo decir de este lugar demasiado Caro.. para lo que Ofrecen... La habitación es muy pequeña para 4 personas que éramos.. no cambiaron las toallas.. no hicieron la limpieza del cuarto. Y no dejan ni siquiera 1 agua.... No me parece buen lugar para volver.....
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La habitación no contaba con buena señal de wi fi, comentnado la señorita de recepción si quería hacer uso de ello era necesario ir a sentarme en recepción o cocina, cosa que me pareció una burla e ilógica
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro y accesos rapidos
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marìa Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Gracias
Stayed 2 nights in Sep 2024
Verified

8/10 Good

SERGIO

Liked: Amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Comunmente no hay nadie en recepción. Se tiene que andar buscando a la persona encargada por todo el hotel y a veces no está. Muy poco personal. Habitación limpia pero ropa de cama sucia Huele a humedad Minisplit que no funciona calor Se escuchan mucho los sonidos simples de las habitaciones contiguas o la de arriba. El último día se fue la luz por la lluvia y no pudieron solucionarlo, tuvimos que ir a buscar otro hotel.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Tania eunice

Habitaciones poco confortables

Nos toco en el edificio de tres pisos, en planta baja, se escuchaban todos los ruidos del cuarto de arriba (las personas caminando, tirando cosas, cuando le bajaban al baño) y de los cuartos a los lados inclusive haciendo del baño las personas, por esos motivos no se pudo dormir en gran parte de la noche
Stayed 1 night in Jul 2024
Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Jul 2024
Verified

8/10 Good

Irasema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

Areli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad deja mucho que decir, para empezar difícilmente te contestan el teléfono les tienes que rogar para que lo hagan, otra cosa la limpieza del baño está mal la cortina estaba llena de moho y cuando se están bañando toda la basura de las esquinas del baño se escurre, el wifi no llega a las habitaciones tienes q estar afuera de recepción para que tengas señal y el personal no te deja estar ahí te saca, le pedí de favor que nos llevara a la central y no quiso dijo estar ocupada y cual fue la sorpresa que cuando nos íbamos estaba en la recepción como la fresca mañana, tienes que decirles que prendan el boiler porque los apagan, en general no lo recomiendo pero si lo prefieren por la tarifa económica van a pasar por eso
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities, room comfort

Muy buen hotel en calidad - precio !

Lo único negativo fue que no encontraban mi reservación y Karla la recepcionista no tenía mucho interés en resolver el problema. Tuve que marcar a atención a clientes de hoteles.com y hacer que ellos le explicarán los detalles y ahora sí pudo encontrar mi reserva, de no ser por eso me hubiera tenido que ir a buscar otro hotel ese mero día. El hotel está excelente, limpio, habitación grande, si hay agua caliente, calefacción, está cerca de todas las atracciones turísticas del centro, hay un área común donde puedes convivir y hacer una fogata en invierno, definitivamente volvería!
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien con lo necesario, llegas caminando como 10min de la estación de autobuses y tren, es facil salir y llegar al centro
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Alma Velia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una estancia muy agradable

El personal es muy atento y servicial, me parece muy bueno el servicio de los tours que proporcionan. incluso si lo solicitas van por ti a la estación del tren o del autobús. La limpieza de las habitaciones es diaria. En mi opinión es agradable la estancia.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena opción

Todo bien solo que el agua caliente se acabó y aunque prendieron el boiler nunca calentó. Esta un poco retirado del centro, pero nada que no sea manejable.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
El lugar se encontraba muy limpio, en el hotel nos tocó la temporada baja en la mitad de octubre y estuvimos casi solos en toda la semana. Super tranquilo y recomendado para la familia.
Stayed 5 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
en general esta bien solo que se escucha mucho ruido de las otras habitaciones, en el baño no hay donde poner el jabon y no ponen shampo, considero que el baño es su principal debilidad
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion y agadable ambiente
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo, tranquilo y seguro
Stayed 3 nights in Apr 2021