Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Along with a bar/lounge, this hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free grocery shopping service, and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the breakfast at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. During your stay, you're just a quick walk from Regional Natural Park of the Caps and Opal Marsh. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a business center, and 2 meeting rooms
  • Guests have great things to say about the value of their stay and the location
  • 8 minutes by foot from Regional Natural Park of the Caps and Opal Marsh and a 3-minute drive from Cité Europe
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a business center and 2 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 161 square feet (15 square meters) and includes a conference center. The business-friendly Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche also features a terrace, complimentary newspapers in the lobby, and a complimentary grocery shopping service. Free self parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 704 reviews
Rating 8 - Good. 240 out of 704 reviews
Rating 6 - Okay. 78 out of 704 reviews
Rating 4 - Poor. 30 out of 704 reviews
Rating 2 - Terrible. 12 out of 704 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and new.

Great hotel with plenty of parking and locked gate at night. Room 003 was newly refurbished and very comfortable. Small fridge, kettle and pod coffee machine in room. Very spacious with 2 t.vs. Breakfast was fine and consists of bread, cold meats, cheese, yoghurt, tinned fruit salad and cereals. There was a few pastrys (they didnt look the best). Eggs you could boil yourself and tea and coffee machine. The main problem was everything was always empty and when they would replenish bread or meat ect only 5 or 6 pieces would be brought out and it would be taken immediately by otheres. Breakfast is not worth the priice they charge. Everything else in the hotel was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for La Shuttle.

Handy for La shuttle. The room was small but had everything one needed.
Stayed 1 night in Sep 2025

4/10 Poor

N

Travelled with family
Disliked: Staff & service, property conditions & facilities

Find an alternative

It worked for our return via le Shuttle, but would look gor better next time
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality / price. Stay, stay, stay if using Le Shuttle. Such lovely staff, rooms, everything. Safe, quiet. Perfect pit stop
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick stay before/after travel over on the ferry Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful. Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key. Would use hotel again as convenient and clean
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good one night stopover

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable. Staff were friendly and very helpful. Would have liked air con as it was high temp on the day of our stay, but this wouldn’t put us off returning.
Stayed 1 night in Sep 2025

6/10 Okay

SAMANTHA

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

HAYDEN

Liked: Staff & service, amenities
Good location for tunnel, reasonable price. Parking was ok, all spaces full but managed to park within compound. Room was functional and bed comfortable but the room 19 smelt very musty, like wet dogs. It smelt so bad that it was hard to sleep, the room needs imitating and ventilation. Room key suround was torn and mangled which was poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what you need

Perfect little stop over before catching the tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rob, Derby

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Having stayed in Sure hotels before on previous trips, I was disappointed with this one and it didn't live up to my expectation
Stayed 1 night in Jun 2025

10/10 Excellent

Cath

Stayed 1 night in Aug 2025

6/10 Okay

Russell

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - good VFM

Great location for the shuttle. Easy check and check - huge Auchan almost next door. Decent value for money.
Stayed 1 night in Aug 2025

8/10 Good

GRAEME

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a stay over after a crossing on the tunnel.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Small rooms but clean and tidy. No fans working in bathroom or in the other room we had. However I would go back because the staff were great
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting, helpful advice, rooms clean and comfortable, secure parking.
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

France 25

Very clean, small room, small bathroom. Bed comfy, could have done with extra pillow. Bathroom was small, toilet too close to the bath and sink, sink was too big for the room. Bistro next door served burgers, pizza, good service, good value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and check in. Perfect for a pitstop would book again
Stayed 1 night in Jul 2025

6/10 Okay

Carole

Travelled with partner
Liked: Cleanliness, staff & service
Fairly basic option for being near the port. Small room and bathroom. Nice breakfast selection. Free parking.
Stayed 1 night in Jul 2025

8/10 Good

robertus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low expectations were fulfilled, no vegan food at the hotel and restaurant next door
Stayed 1 night in Jul 2025