See all properties

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Reception
Combined shower/bathtub, towels
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Channel Outlet
    ‪3 min drive‬
  • Place, Cité Europe
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Reception
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
Calais Fréthun
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,001 reviews
The price is €83
includes taxes & fees
28 Jun - 29 Jun
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Along with a bar/lounge, this hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free grocery shopping service, and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the breakfast at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. During your stay, you're just a quick walk from Regional Natural Park of the Caps and Opal Marsh. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a business center, and 2 meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by car from Cap Blanc-Nez and 13 minutes from Port of Calais
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a business center and 2 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 161 square feet (15 square meters) and includes a conference center. The business-friendly Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche also features a terrace, complimentary newspapers in the lobby, and a complimentary grocery shopping service. Free self parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 764 reviews
Rating 8 - Good. 261 out of 764 reviews
Rating 6 - Okay. 86 out of 764 reviews
Rating 4 - Poor. 31 out of 764 reviews
Rating 2 - Terrible. 13 out of 764 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, clean rooms and helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
It was perfect for our quick overnight stay, easy (late) access with codes, clean rooms, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room spotless and great facilities reception very friendly and helpful great location for the tunnel would definately recommend..thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
As usual a spotless room and super efficient and friendly checkin.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Everything was good!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, comfortable beds and great breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff. Comfortable bed nice selection for breakfast. We stay here every year when we do our Christmas shopping.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities
Hotel was comfortable and clean. Staff were very accomodating for a late arrival.
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good pleasant check in friendly staff
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
Room and bathroom was very small but ideal for a quick overnight if you are travelling to and from the UK
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff. Really convenient for Cité D'Europe and Le Shuttle. Will definitely book again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Miss

Liked: Cleanliness, staff & service, amenities
Room warm comfortable and clean. Got a good night's sleep. Free and secure car park a bonus
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Teally convenient for eurotunnel. Fenced car park
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly and helpful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for one night stay near tunnel.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Anna-Karin

Liked: Cleanliness, staff & service
Smellt a little damp.
Stayed 1 night in Mar 2026
Verified

8/10 Good

GRAEME

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a stay over after a crossing on the tunnel.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Room was clean albeit a little cramped. Staff were friendly and helpful
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness
The hotel was acceptable for the price. It was clean and quiet. Obviously wasn’t luxurious but then I wasn’t expecting it to be.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Everything about the room was great. Just the tiny size of the bathroom swamped by a large basin.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please repair the entrance gate immediately!!! Safety!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Valerie Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel convenient for LevShuttle, excellent breakfast.
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting, helpful advice, rooms clean and comfortable, secure parking.
Stayed 1 night in Aug 2025