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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

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Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Classic Room, 2 Single Beds, Non Smoking, Bathtub | Room amenity
Daily buffet breakfast for a fee
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Channel Outlet
    ‪3 min drive‬
  • Place, Cité Europe
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(72 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Along with a bar/lounge, this hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free grocery shopping service, and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the breakfast at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. During your stay, you're just a quick walk from Regional Natural Park of the Caps and Opal Marsh. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a business center, and 2 meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by foot from Regional Natural Park of the Caps and Opal Marsh and a 3-minute drive from Cité Europe
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a business center and 2 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 161 square feet (15 square meters) and includes a conference center. The business-friendly Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche also features a terrace, complimentary newspapers in the lobby, and a complimentary grocery shopping service. Free self parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 750 reviews
Rating 8 - Good. 257 out of 750 reviews
Rating 6 - Okay. 83 out of 750 reviews
Rating 4 - Poor. 30 out of 750 reviews
Rating 2 - Terrible. 13 out of 750 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Teally convenient for eurotunnel. Fenced car park
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah Harley

Stayed 1 night in Jan 2026

8/10 Good

Lee

Stayed 1 night in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Room was clean albeit a little cramped. Staff were friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Everything about the room was great. Just the tiny size of the bathroom swamped by a large basin.
Stayed 1 night in Jan 2026

10/10 Excellent

sara

Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
As usual a spotless room and super efficient and friendly checkin.
Stayed 1 night in Dec 2025

8/10 Good

Miss

Liked: Cleanliness, staff & service, amenities
Room warm comfortable and clean. Got a good night's sleep. Free and secure car park a bonus
Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Staff. Location. Amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff. Comfortable bed nice selection for breakfast. We stay here every year when we do our Christmas shopping.
Stayed 2 nights in Dec 2025

4/10 Poor

Nicholas

Travelled with partner
Disliked: Amenities
Cramped, airless, no staff on duty after 22.00 so bar closed,climb into the bath for a shower with nothing to hold on to, Nowhere to put my glasses by the bedside no lift Just a flop house How Best Western can put their name to a place like this is beyond me
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff. Really convenient for Cité D'Europe and Le Shuttle. Will definitely book again.
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
Room and bathroom was very small but ideal for a quick overnight if you are travelling to and from the UK
Stayed 1 night in Nov 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was comfortable and clean. Staff were very accomodating for a late arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

G P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very
Stayed 1 night in Nov 2025

10/10 Excellent

Connor

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly and helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Felicity

Travelled with family
Liked: Cleanliness, amenities
The room was very clean and had everything we wanted. The plug didn't work in the bath but if you're having a shower it's not a problem. The staff were very friendly and it was an added bonus having tea and coffee making facilities in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Aug 2025

8/10 Good

Sarah Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal breakfast but egg boiling machine good. Basic and comfy. 10 mins from shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean hotel
Stayed 1 night in Oct 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent aas always

Good as alwaya. Very convenient for Channel Tunnel. As expected. Small room but excellent value for money
Stayed 1 night in Oct 2025